SAP HANA - Documents

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Known Issues

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FAQ

• Does NTT Com have a plan supporting SAP HANA2.0 at this service?ECL2.0, SAP HANA / Specification

  No. NTT Com does NOT have that plan.
  If Customers need SAP HANA2.0, they can consider Enterprise Cloud for ERP.

  Please refer to the following about Enterprise Cloud for ERP.
  http://www.ntt.com/en/about-us/press-releases/news/article/2017/0927.html

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• Does NTT Com have a plan supporting RHEL7 at this service?ECL2.0, SAP HANA / Specification

  No. NTT Com does NOT have that plan.
  If Customers need RHEL7, they can consider Enterprise Cloud for ERP.

  Please refer to the following about Enterprise Cloud for ERP.
  http://www.ntt.com/en/about-us/press-releases/news/article/2017/0927.html

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• What flavor of Baremetal Server is supported with SAP HANA menu?ECL2.0, SAP HANA / Specification

  General Purpose 2 v1, and General Purpose 3 v1 are supported.

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• What is the provisioned systematic capacities with this menu?SAP HANA

  SAP HANA Platform appliance is where SAP-regulated TDI (i.e., Tailored Data-Center Integration) appliance in one deployment by initializing SAP HANA along with Operating System over the Baremetal Server and File storage for standard Enterprise Cloud. Build-in platform such as S/4, Solution Manager, SAProuter and so forth will require Customers to prepare those equipments ahead of time.

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• We forgot password for OS and SAP HANA.SAP HANA

  Customers can have their passwords replaced.

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• What will NTT Com say if we would like to install SAP app server additionally to SAP HANA server platform?SAP HANA

  NTT Com would say it is what is defined as a scaling out. Scale-Out is unsupported with NTT Com support.

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• Does NTT Com apply security patches?SAP HANA

  NTT Com would like Customers to apply security patches. Furthermore, with regards to Customers' operations outsourcing work, NTT Com would like Customers to consider subscribing Global Management One.

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• Is this menu compatible with scale-out configurations?SAP HANA

  No it is not. NTT Com does not accommodate Scale-Out configurations.

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• Does this menu include OS, database backup, and restore?SAP HANA

  No. Backup and restore are not included. Depending upon what requirements the Customers have, NTT Com would like Customers to scheme backup and restore. Furthermore, with regards to outsourcing operations, NTT Com would like Customers to consider subscribing NTT Com's Global Management One.

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• Is this menu compatible with scale-up configurations?SAP HANA

  Customers can scale-up GP2(model with 256GB memory) to GP3 (model with 512GB memory).

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