SAP HANA - Documents

• Service introduction
• Support information

Known Issues

There are no related Known Issues.

FAQ

• Does NTT Com have a plan supporting SAP HANA2.0 at this service?ECL2.0, SAP HANA / Specification

  No. NTT Com does NOT have that plan.
  If Customers need SAP HANA2.0, they can consider Enterprise Cloud for ERP.

  Please refer to the following about Enterprise Cloud for ERP.
  http://www.ntt.com/en/about-us/press-releases/news/article/2017/0927.html

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• Does NTT Com have a plan supporting RHEL7 at this service?ECL2.0, SAP HANA / Specification

  No. NTT Com does NOT have that plan.
  If Customers need RHEL7, they can consider Enterprise Cloud for ERP.

  Please refer to the following about Enterprise Cloud for ERP.
  http://www.ntt.com/en/about-us/press-releases/news/article/2017/0927.html

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• What flavor of Baremetal Server is supported with SAP HANA menu?ECL2.0, SAP HANA / Specification

  General Purpose 2 v1, and General Puropose 3 v1 are supported.

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• Is this menu compatible with HA configurations?SAP HANA

  HA configurations can be fanned out by subscribing two of this menu and then Customers can configure HA through SaP HANA System Replications.

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• Will NTT Com accept any inquiries about SAP HANA?SAP HANA

  NTT Com would like Customers to point at SAP with those inquiries if they are pointed directly to SAP.

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• Does this menu offer SAPS values for Baremetal Server that is to be provisioned at our platform?SAP HANA

  Yes, NTT Com has referential SAPS values as follows:  GP2(256GB Model) : 59,900.   GP3(512GB Model) : 85,000.  For the details, Customers are recommended that they refer to the Solution Guide of Enterprise Systems with SAP HANA.

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• How are we able to receive information about fail-overs and scheduled maintenance?SAP HANA

  SAP HANA Platform is configured in pair with Baremetal Server and Filestorage Premium. Any repairs or required works will vary; therefore, NTT Com would like Customers to look up information involving each and every menu’s required work and repair.

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• May we be able to receive SAP HANA license?SAP HANA

  NTT Com is currently able to provide Customers with limited Temporary License. Customers are required to obtain their own Permanent license of SAP HANA. Further application of the permanent license is also required to take place at the hands of Customers.

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• How long does it take for us to get SAP HANA Cloud Platform to be provisioned after I make a request for subscription?SAP HANA

  Once NTT Com receives Customers' request form and confirm the details of the request format to be correct overall, then the provision will take place on the 5th business days. (Note: Only if inventories for Baremetal Server, Filestorage Premium allow with required quantities)

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• When is the timing of billing for Baremetal Server, Filestorage Premium start after subscribing the menu?SAP HANA

  Billing correction will take place in duration; therefore, billing itself will start at the point when the SAP HANA Platform becomes available at the hand of Customers.

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