SAP HANA - Documents

• Service introduction
• Support information

Known Issues

There are no related Known Issues.

FAQ

• Does NTT Com have a plan supporting SAP HANA2.0 at this service?ECL2.0, SAP HANA / Specification

  No. NTT Com does NOT have that plan.
  If Customers need SAP HANA2.0, they can consider Enterprise Cloud for ERP.

  Please refer to the following about Enterprise Cloud for ERP.
  http://www.ntt.com/en/about-us/press-releases/news/article/2017/0927.html

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• Does NTT Com have a plan supporting RHEL7 at this service?ECL2.0, SAP HANA / Specification

  No. NTT Com does NOT have that plan.
  If Customers need RHEL7, they can consider Enterprise Cloud for ERP.

  Please refer to the following about Enterprise Cloud for ERP.
  http://www.ntt.com/en/about-us/press-releases/news/article/2017/0927.html

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• What flavor of Baremetal Server is supported with SAP HANA menu?ECL2.0, SAP HANA / Specification

  General Purpose 2 v1, and General Puropose 3 v1 are supported.

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• Does NTT Com apply security patches?SAP HANA

  NTT Com would like Customers to apply security patches. Furthermore, with regards to Customers' operations outsourcing work, NTT Com would like Customers to consider subscribing Global Management One.

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• Is this menu compatible with scale-out configurations?SAP HANA

  No it is not. NTT Com does not accommodate Scale-Out configurations.

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• Does this menu include OS, database backup, and restore?SAP HANA

  No. Backup and restore are not included. Depending upon what requirements the Customers have, NTT Com would like Customers to scheme backup and restore. Furthermore, with regards to outsourcing operations, NTT Com would like Customers to consider subscribing NTT Com's Global Management One.

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• Is this menu compatible with scale-up configurations?SAP HANA

  Customers can scale-up GP2(model with 256GB memory) to GP3 (model with 512GB memory).

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• What kind of accommodation does NTT Com take for hardware repairs and recovery?SAP HANA

  After NTT Com proceeds with the recovery repairs for hardware, NTT Com would like Customers to restore their OS, environments, and database, depending upon the necessity which Customers are aware of. It is also possible for NTT Com to accommodate recovery to the point of SAP HANA platform provisioning accordingly upon request from Customers. Of course, even with this occasion, Customers are required to accommodate with their environments, database restore.

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• Is this menu compatible with HA configurations?SAP HANA

  HA configurations can be fanned out by subscribing two of this menu and then Customers can configure HA through SaP HANA System Replications.

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• Will NTT Com accept any inquiries about SAP HANA?SAP HANA

  NTT Com would like Customers to point at SAP with those inquiries if they are pointed directly to SAP.

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