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News
- ECL2.0 Billing Changes
- ECL2.0 Security Enhancements
- End of creation of new tenants in JP4 Region in ECL2.0
- Release of Acronis Backup version 15 and end of sales of version 12.5 in ECL1.0.
- EOS of agent for Managed Anti-Virus and Managed Host-based Security Package
- End of General Support for Baremetal Server Workload Optimized 2 v1
- Attention to vulnerability of Juniper Networks vSRX vulnerability (CVE-2021-0277)
- Launch of JP7 region for Enterprise Cloud 2.0
- Vulnerabilities and Exposures for VMware vCenter Server (CVE-2021-21985, CVE-2021-21986)
- [Repost] End of sales and support of old version of Firewall (vSRX) in ECL2.0
Known Issues
- Difference between the version of the load balancer (NetScaler VPX) plan name and that displayed on the CLI after creation
- yum and dnf commands fail on Red Hat Enterprise Linux 8
- Event that there is a difference between the display setting and the actual setting regarding to some default service object of Managed Firewall / UTM
- Unstable Operation when Time is Changed in OS on Server with Backup Agent Software Installed
- Issues may occur after restarting when adding a certificate / key file with the same name as an existing certificate / key file to Load balancer (NetScaler VPX)
- Load Balancer(NetScaler VPX) will restart unexpectedly
- Virtual Server Incoming Traffic and Outgoing Traffic are displayed in reverse on Monitoring service
- Windows Server 2019 does not automatically restart when taking a complete memory dump
- An event that results in a transition to an unintended tenant when accessing the Cloud Computing Portal
- About an event that causes an error when operating the customer portal of the Load Balancer(NetScaler VPX)
FAQ（ECL2.0）
- When I set Mac address of “Allowed Address Pair” of Logical Network in capital letters, an error appears.
- What is the session retention time of the Managed WAF?
- How to switch the VM (with HA function) intentionally when hypervisor failure on a trial basis?
- After the reboot of vLoad balancer, the configuration of SSL certificate seems to be missing.
- What are the message for “Smart Protection Server disconnected for Smart Scan”?
- We are planning to update the Linux OS kernel, but how can we check if the Linux version of the Agent supports it?
- I logged in from the Azure portal, but I can’t operate resources.
- I installed Host-based Security (HBS) in an ECL 1.0 VM but the computer information is not registered on the WebUI. What is the cause of this problem and how do I fix it?
- When I tried to open my tenant via Cloud Computing Control Panel with Google Chrome, the other tenant which I didn’t specify was opened.
- ACL, Kerberos, or pNFS authentication are available on Block Storage menu?
FAQ（ECL1.0）
- I forgot my security portal login URL or Password. What should I do?
- When access the security portal, a screen appears stating that “You are temporarily unable to log in.”
- In the menu of Virtual server management, there is an option, “Delete All virtual machines”. Does it delete all the virtual machines in the compute resource?
- When rebooting virtual server, can I reboot by manually or via scheduler on guest OS?
- What is the power off operation on VM?
- I forgot virtual server password. Can I reset the password?
- I failed to reduce disk size of a virtual machine with an error.
- Can we know the physical server configuration or spec information which is using in Enterprise Cloud?
- I want to register TCP port number 1024-65535 as a group of service object with vFirewall. Is it possible?
- If you expand the resource of Global File Storage, will the stored data remain?