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News
- （Update）Virtual network maintenance in regions(SG1,UK1,US1,DE1,HK1)
- Ordering interface improvement of Hybrid Cloud with GCP
- New release of Operation Support(Premium Plan) /New release of SQL server official image template for Virtual Server and end of sales SQL server official image template for Virtual Server at Enterprise Cloud 2.0
- Addtion of region exsting service in Enterprise Cloud 2.0
- [Important]Recommend to use of Group C and Group D at DE1 region
- Expansion of region for Windows Server 2016 Public Catalog at ECL1.0
- New release of Oracle license menu and expansion of region for existing Oracle license menu
- New launch of individual integrated container service offer and Termination of ECL2.0 Rancher (Docker Container Management)
- End of new sales for SAP HANA (Plan A/B) (JP1/JP2)
- （Updated 2019/3/8）Reannouncing EOS/EOL for old versions of Load Balancer (NetScaler VPX)
Known Issues
- About the issue which can not connect to some sites when using Managed UTM’s WebFilter function
- The volume created by server API with ‘source_type:blank’ property in ‘block_device_mapping_v2’ does not work properly
- CPU model recognition error
- Issue that communication partially fails on logical link (colocation_logical_link) created in Colocation Inter-Connectivity menu.
- Instance which guest OS is Windows Server hangs when detaching an interface while the instance is online.
- About the issue which subnet becomes error status when subnet of logical network edits
- About the issue which the DHCP server of the logical network announces an unintended cache (resolver) DNS server address
- About the issue when register recordset value including comma in ECL2.0 DNS
- About the issue when upload large size image to Image Storage
- About the issue of the monitoring information acquisition about logical network
FAQ（ECL2.0）
- Is it possible to select the shared network of the connection destination tenant as the logical network to be selected when creating a Virtual Server in the connection source tenant?
- How to collect data, generate graphs and report for virtual server memory usage by using Monitoring menu?
- How to register the remote desktop of Virtual Server?
- In Managed Firewall / UTM log analysis function, please tell me the meaning of each item displayed in the field of Raw log.
- On “Web filter function” of Managed UTM, is it possible to set a white list format in which all deny is set for Web access and only permitted URLs are registered?
- When I tried to perform various settings on the UEFI (BIOS) screen at bare metal server startup, I was asked for the Administrator password. Please tell me the password to enter here.
- When I select VPN Connectivity > Application of VPN connectivity on the cloud computing control panel, an error page appears “Not found”.
- Can I continue to use V6 applications after terminating the Arcserve License?
- On Arcserve Menu, can I terminate V6 before applying for V6.5 or later?
- How do I prepare the upgrade file for the Arcserve menu without an Internet connection?
FAQ（ECL1.0）
- In the menu of Virtual server management, there is an option, “Delete All virtual machines”. Does it delete all the virtual machines in the compute resource?
- When rebooting virtual server, can I reboot by manually or via scheduler on guest OS?
- What is the power off operation on VM?
- I forgot virtual server password. Can I reset the password?
- I failed to reduce disk size of a virtual machine with an error.
- Can we know the physical server configuration or spec information which is using in Enterprise Cloud?
- I want to register TCP port number 1024-65535 as a group of service object with vFirewall. Is it possible?
- If you expand the resource of Global File Storage, does the stored data remain?
- Please tell me how to cancel the service?
- Can I export and import vFW/vload balancer’s setting information?