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serverVirtual ServerVPN GatewayWindows Server Remote Desktop Services SALService Level Agreement(SLA)Service StatusHistorySitemapDocumentsTutorialsService DescriptionsAPI ReferencesSolution GuidesNewsRelease of Next Generation iPaaS powered by Informatica in Enterprise Cloud 2.0Release of TIBCO Spotfire® in Enterprise Cloud2.0Release of Official Image Templates for virtual servers of Enterprise Cloud 2.0 (RHEL8.1/CentOS8.1/Ubuntu20.04/Windows Server2019)Release of Visual Mining Studio in Enterprise Cloud 2.0Launch of JP6 region for Enterprise Cloud 2.0Attention to vulnerability in Juniper Networks vSRX(JSA11057)ECL2.0 Security Services Maintenance(Update 26 October 2020) [Resuming] ECL2.0 Virtual Network Infrastructure MaintenanceAttention to vulnerability in Juniper Networks vSRX(JSA11055)Release of new flavors for Baremetal Servers and Official Image Templates of Enterprise Cloud 2.0Known IssuesAn event that results in a transition to an unintended tenant when accessing the Cloud Computing PortalAbout an event that causes an error when operating the customer portal of the Load Balancer(NetScaler VPX)DNS setting of virtual server RHEL7.5 / CentOS 7.5Metadata cannot be used when creating a new dedicated hypervisorThe interface is not recognized communication is interrupted in the Firewall (vSRX) menu.The volume can not be operated when the instance is deleted while the volume is attachedValue temporarily negative on Monitoring serviceAbout change of monitoring interval of Baremetal Server / Dedicated HypervisorErrors caused by operations on Firewall (vSRX) and Enterprise Cloud 2.0 Interconnectivity (Shared network type) menusDuplicated alerts on Monitoring serviceFAQ（ECL2.0）What are the message for “Smart Protection Server disconnected for Smart Scan”?We are planning to update the Linux OS kernel, but how can we check if the Linux version of the Agent supports it?I logged in from the Azure portal, but I can’t operate resources.I installed Host-based Security (HBS) in an ECL 1.0 VM but the computer information is not registered on the WebUI. What is the cause of this problem and how do I fix it?When I tried to open my tenant via Cloud Computing Control Panel with Google Chrome, the other tenant which I didn’t specify was opened.ACL, Kerberos, or pNFS authentication are available on Block Storage menu?Is there an upper limit on the routing information that can be set for the subnet on the logical network?I don’t know how to create the NAT rule in vCloud Director tenant portal (edge > edge service gateway).Please tell me the behavior when pushing the “ctrl+alt+delete” button in console screen of virtual server.I tried to put QCOW2 format private template in the volume but the status became an error and I could not configure it as bootable and couldn’t create the root volume.FAQ（ECL1.0）I forgot my security portal login URL or Password. What should I do?When access the security portal, a screen appears stating that “You are temporarily unable to log in.”In the menu of Virtual server management, there is an option, “Delete All virtual machines”. Does it delete all the virtual machines in the compute resource?When rebooting virtual server, can I reboot by manually or via scheduler on guest OS?What is the power off operation on VM?I forgot virtual server password. Can I reset the password?I failed to reduce disk size of a virtual machine with an error.Can we know the physical server configuration or spec information which is using in Enterprise Cloud?I want to register TCP port number 1024-65535 as a group of service object with vFirewall. Is it possible?If you expand the resource of Global File Storage, will the stored data remain?