SitemapCase StudyCertification for Enterprise CloudDifference between Managed FW and vFW on configurationDisclaimerECL2.0 Billing GuideEnterprise Cloud 1.0 Support InformationFAQ – Enterprise Cloud 1.0Enterprise Cloud 2.0 Support InformationAmazon Web Services Inter-ConnectivityArcserveBackupBaremetal ServerBlock StorageCloud FoundryCloud Management PlatformColocation Inter-Connectivity (CIC)DC Inter-ConnectivityDedicated HypervisorDeployment Manager betaDNSEnterprise Cloud 1.0 Inter-Connectivity (EIC)Enterprise Cloud 2.0 Inter-ConnectivityFAQ – Enterprise Cloud 2.0File Storage (Premium)File Storage (Standard)Firewall (Brocade 5600 vRouter) : End of Sales 1st of July, 2017Global Server Load BalanceGuest ImageHost-Based Security(Managed Anti-Virus/Security Package/Virtual Patch)HULFTHybrid Cloud with Microsoft AzureHyper-VImage StorageInternet ConnectivityLoad Balancer(NetScaler VPX)Logical NetworkManaged Anti-VirusManaged FirewallManaged Host-based Security PackageManaged UTMManaged Virtual PatchManaged WAFMonitoringNetwork-Based Security(Managed FW/UTM/WAF)OraclePower SystemsRancher (Docker Container Management)SAP HANASQL serverVeeamVirtual ServerVPN GatewayvSphere ESXiWebRTC PlatformWindows Server Remote Desktop Services SALFAQs regarding ECL2.0 firewallFeatures and BenefitsFront PageInquiryLegal/SLALogin Enterprise CloudManaged Cloud Platform (MCP)Pricing / Pricing CalculatorPricing (AUD-AU1)Pricing (AUD-DE1)Pricing (AUD-HK1)Pricing (AUD-JP1)Pricing (AUD-JP2)Pricing (AUD-JP4)Pricing (AUD-JP5)Pricing (AUD-SG1)Pricing (AUD-UK1)Pricing (AUD-US1)Pricing (EUR-AU1)Pricing (EUR-DE1)Pricing (EUR-HK1)Pricing (EUR-JP1)Pricing (EUR-JP2)Pricing (EUR-JP4)Pricing (EUR-JP5)Pricing (EUR-SG1)Pricing (EUR-UK1)Pricing (EUR-US1)Pricing (HKD-AU1)Pricing (HKD-DE1)Pricing (HKD-HK1)Pricing (HKD-JP1)Pricing (HKD-JP2)Pricing (HKD-JP4)Pricing (HKD-JP5)Pricing (HKD-SG1)Pricing (HKD-UK1)Pricing (HKD-US1)Pricing (SGD-AU1)Pricing (SGD-DE1)Pricing (SGD-HK1)Pricing (SGD-JP1)Pricing (SGD-JP2)Pricing (SGD-JP4)Pricing (SGD-JP5)Pricing (SGD-SG1)Pricing (SGD-UK1)Pricing (SGD-US1)Pricing (USD-AU1)Pricing (USD-DE1)Pricing (USD-HK1)Pricing (USD-JP1)Pricing (USD-JP2)Pricing (USD-JP4)Pricing (USD-JP5)Pricing (USD-SG1)Pricing (USD-UK1)Pricing (USD-US1)RSS FeedsSearch in Knowledge CenterSecurity & ComplianceServiceAmazon Web Services Inter-ConnectivityArcserveBackupBaremetal ServerBlock StorageCloud FoundryCloud Management PlatformColocation Inter-Connectivity (CIC)DC Inter-ConnectivityDedicated HypervisorDNSEnterprise Cloud 1.0 Inter-Connectivity (EIC)Enterprise Cloud 1.0 Service MenuEnterprise Cloud 2.0 Inter-ConnectivityFile Storage (Premium)File Storage (Standard)Global Server Load Balanceal Server Load BalanceHost-based securityHULFTImage StorageInternet ConnectivityLoad BalancerLogical NetworkMonitoringNetwork-based securityOracleRancher (Docker Container Management)SAP HANASQL serverVeeamVirtual ServerVPN GatewayWindows Server Remote Desktop Services SALService Level Agreement(SLA)Service StatusHistorySitemapDocumentsTutorialsService DescriptionsAPI ReferencesSolution GuidesNews（Update）Virtual network maintenance in regions(SG1,UK1,US1,DE1,HK1) Ordering interface improvement of Hybrid Cloud with GCPNew release of Operation Support(Premium Plan) /New release of SQL server official image template for Virtual Server and end of sales SQL server official image template for Virtual Server at Enterprise Cloud 2.0Addtion of region exsting service in Enterprise Cloud 2.0[Important]Recommend to use of Group C and Group D at DE1 regionExpansion of region for Windows Server 2016 Public Catalog at ECL1.0New release of Oracle license menu and expansion of region for existing Oracle license menuNew launch of individual integrated container service offer and Termination of ECL2.0 Rancher (Docker Container Management)End of new sales for SAP HANA (Plan A/B) (JP1/JP2)（Updated 2019/3/8）Reannouncing EOS/EOL for old versions of Load Balancer (NetScaler VPX)Known IssuesAbout the issue which can not connect to some sites when using Managed UTM’s WebFilter functionThe volume created by server API with ‘source_type:blank’ property in ‘block_device_mapping_v2’ does not work properlyCPU model recognition errorIssue that communication partially fails on logical link (colocation_logical_link) created in Colocation Inter-Connectivity menu.Instance which guest OS is Windows Server hangs when detaching an interface while the instance is online. About the issue which subnet becomes error status when subnet of logical network editsAbout the issue which the DHCP server of the logical network announces an unintended cache (resolver) DNS server addressAbout the issue when register recordset value including comma in ECL2.0 DNSAbout the issue when upload large size image to Image StorageAbout the issue of the monitoring information acquisition about logical networkFAQ（ECL2.0）Is it possible to select the shared network of the connection destination tenant as the logical network to be selected when creating a Virtual Server in the connection source tenant?How to collect data, generate graphs and report for virtual server memory usage by using Monitoring menu?How to register the remote desktop of Virtual Server?In Managed Firewall / UTM log analysis function, please tell me the meaning of each item displayed in the field of Raw log.On “Web filter function” of Managed UTM, is it possible to set a white list format in which all deny is set for Web access and only permitted URLs are registered?When I tried to perform various settings on the UEFI (BIOS) screen at bare metal server startup, I was asked for the Administrator password. Please tell me the password to enter here.When I select VPN Connectivity > Application of VPN connectivity on the cloud computing control panel, an error page appears “Not found”.Can I continue to use V6 applications after terminating the Arcserve License?On Arcserve Menu, can I terminate V6 before applying for V6.5 or later?How do I prepare the upgrade file for the Arcserve menu without an Internet connection?FAQ（ECL1.0）In the menu of Virtual server management, there is an option, “Delete All virtual machines”. Does it delete all the virtual machines in the compute resource?When rebooting virtual server, can I reboot by manually or via scheduler on guest OS?What is the power off operation on VM?I forgot virtual server password. Can I reset the password?I failed to reduce disk size of a virtual machine with an error.Can we know the physical server configuration or spec information which is using in Enterprise Cloud?I want to register TCP port number 1024-65535 as a group of service object with vFirewall. Is it possible?If you expand the resource of Global File Storage, does the stored data remain?Please tell me how to cancel the service?Can I export and import vFW/vload balancer’s setting information?