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News
- The end of service in the Backup Menu
- (Updated on 9 April 2021) New version release and end-of-service for current version of Managed Firewall/UTM/WAF in Enterprise Cloud 2.0
- [Important Notice] End of Life for Enterprise Cloud at locations outside Japan for NTT Ltd.’s clients
- End of new sales of some official image templates (RHEL7.5 / CentOS7.5 / Ubuntu16) for Virtual Server on ECL2.0
- End of Support Date for Official Image Template vSphere ESXi 6.0 and Guest Image vCenter Server 6.0
- Vulnerability of the Agent provided by Host-based Security
- (Important) ECL2.0 New Pricing for Load Balancer (NetScaler VPX) menu
- The end of new sales of some menus and the end of support of HULFT
- ECL2.0 end of creation of new tenants and notice of limited stock sales of Baremetal Servers in JP2 region
- New ISO mount function in Enterprise Cloud 1.0
Known Issues
- Unstable Operation when Time is Changed in OS on Server with Backup Agent Software Installed
- Issues may occur after restarting when adding a certificate / key file with the same name as an existing certificate / key file to Load balancer (NetScaler VPX)
- Load Balancer(NetScaler VPX) will restart unexpectedly
- Virtual Server Incoming Traffic and Outgoing Traffic are displayed in reverse on Monitoring service
- Windows Server 2019 does not automatically restart when taking a complete memory dump
- An event that results in a transition to an unintended tenant when accessing the Cloud Computing Portal
- About an event that causes an error when operating the customer portal of the Load Balancer(NetScaler VPX)
- DNS setting of virtual server RHEL7.5 / CentOS 7.5
- Metadata cannot be used when creating a new dedicated hypervisor
- The interface is not recognized communication is interrupted in the Firewall (vSRX) menu.
FAQ（ECL2.0）
- How to switch the VM (with HA function) intentionally when hypervisor failure on a trial basis?
- After the reboot of vLoad balancer, the configuration of SSL certificate seems to be missing.
- What are the message for “Smart Protection Server disconnected for Smart Scan”?
- We are planning to update the Linux OS kernel, but how can we check if the Linux version of the Agent supports it?
- I logged in from the Azure portal, but I can’t operate resources.
- I installed Host-based Security (HBS) in an ECL 1.0 VM but the computer information is not registered on the WebUI. What is the cause of this problem and how do I fix it?
- When I tried to open my tenant via Cloud Computing Control Panel with Google Chrome, the other tenant which I didn’t specify was opened.
- ACL, Kerberos, or pNFS authentication are available on Block Storage menu?
- Is there an upper limit on the routing information that can be set for the subnet on the logical network?
- I don’t know how to create the NAT rule in vCloud Director tenant portal (edge > edge service gateway).
FAQ（ECL1.0）
- I forgot my security portal login URL or Password. What should I do?
- When access the security portal, a screen appears stating that “You are temporarily unable to log in.”
- In the menu of Virtual server management, there is an option, “Delete All virtual machines”. Does it delete all the virtual machines in the compute resource?
- When rebooting virtual server, can I reboot by manually or via scheduler on guest OS?
- What is the power off operation on VM?
- I forgot virtual server password. Can I reset the password?
- I failed to reduce disk size of a virtual machine with an error.
- Can we know the physical server configuration or spec information which is using in Enterprise Cloud?
- I want to register TCP port number 1024-65535 as a group of service object with vFirewall. Is it possible?
- If you expand the resource of Global File Storage, will the stored data remain?