SitemapCase StudyCertification for Enterprise CloudDifference between Managed FW and vFW on configurationDisclaimerECL2.0 Billing GuideEnterprise Cloud 1.0 Support InformationFAQ – Enterprise Cloud 1.0Enterprise Cloud 2.0 Support InformationAmazon Web Services Inter-ConnectivityArcserveBaremetal ServerBlock StorageCloud FoundryColocation Inter-Connectivity (CIC)DC Inter-ConnectivityDedicated HypervisorDNSEnterprise Cloud 1.0 Inter-Connectivity (EIC)Enterprise Cloud 2.0 Inter-ConnectivityFAQ – Enterprise Cloud 2.0File Storage (Premium)File Storage (Standard)Firewall (Brocade 5600 vRouter) : End of Sales 1st of July, 2017Global Server Load BalanceGuest ImageHost-Based Security(Managed Anti-Virus/Security Package/Virtual Patch)HULFTHybrid Cloud with Microsoft AzureHyper-VImage StorageInternet ConnectivityLoad Balancer(NetScaler VPX)Logical NetworkManaged Anti-VirusManaged FirewallManaged Host-based Security PackageManaged Load BalancerManaged UTMManaged Virtual PatchManaged 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MenuEnterprise Cloud 2.0 Inter-ConnectivityFile Storage (Standard)Firewall(vsrx)Global Server Load Balanceal Server Load BalanceGoogle Cloud Platform ConnectivityHost-based securityImage StorageInternet ConnectivityLoad BalancerLogical NetworkManaged Load BalancerMonitoringNetwork-based securityOracleRancher (Docker Container Management)Security GroupSolution Insight (formerly CMP)SQL serverVirtual ServerVPN GatewayWindows Server Remote Desktop Services SALService Level Agreement(SLA)Service StatusHistorySitemapDocumentsTutorialsService DescriptionsAPI ReferencesSolution GuidesNewsNew Release of Rocky Linux Official Image Template in Enterprise Cloud 2.0Group B Menus Sold Out in JP2 RegionVersion upgrade of Service Platform, End of Support for Agent Version11 for Managed Anti-Virus, Managed Virtual Patch and Managed Host-based Security in ECL2.0End of Sale and Support of Virtual Server/ Bare Metal Server/ Hypervisor/ Middleware/ License Menu of Windows Server 2012 in ECL2.0 and Windows Server 2012 of Compute Resource/ 2012 R2 in ECL1.0Version upgrade of Service platform and End of Support for Agent Version11 for Managed Anti-Virus, Managed Virtual Patch and Managed Host-based Security on ECL2.0Suspension of acceptance of license switch services in Virtual ServerEnd of General Support for Baremetal Server v2 flavorAttention to Load Balancer (NetScaler VPX) issue of ECL2.0Agent upgrade for Managed Anti-Virus, Managed Virtual Patch and Managed Host-based Security Package at ECL2.0(Recovered) Smart Data Platform (Enteprise Cloud 2.0) service Outage Information (2022-03-01)Known IssuesAttempting to manage DNS menu using Enterprise Cloud CLI / SDK and Terraform Enterprise Cloud Provider received HTTP status code 404Menus related to the Cloud Management Platform are not displayed“PPMD_READ_ERROR” log is output continuously on firewall vSRX 20.4R2OS boot failure on Red Hat Enterprise Linux 8.1Difference between the version of the load balancer (NetScaler VPX) plan name and that displayed on the CLI after creationyum and dnf commands fail on Red Hat Enterprise Linux 8Event that there is a difference between the display setting and the actual setting regarding to some default service object of Managed Firewall / UTMIssues may occur after restarting when adding a certificate / key file with the same name as an existing certificate / key file to Load balancer (NetScaler VPX)Load Balancer(NetScaler VPX) will restart unexpectedlyVirtual Server Incoming Traffic and Outgoing Traffic are displayed in reverse on Monitoring serviceFAQ（ECL2.0）When I set Mac address of “Allowed Address Pair” of Logical Network in capital letters, an error appears.What is the session retention time of the Managed WAF?How to switch the VM (with HA function) intentionally when hypervisor failure on a trial basis?After the reboot of vLoad balancer, the configuration of SSL certificate seems to be missing.What are the message for “Smart Protection Server disconnected for Smart Scan”?We are planning to update the Linux OS kernel, but how can we check if the Linux version of the Agent supports it?I logged in from the Azure portal, but I can’t operate resources.I installed Host-based Security (HBS) in an ECL 1.0 VM but the computer information is not registered on the WebUI. What is the cause of this problem and how do I fix it?When I tried to open my tenant via Cloud Computing Control Panel with Google Chrome, the other tenant which I didn’t specify was opened.ACL, Kerberos, or pNFS authentication are available on Block Storage menu?FAQ（ECL1.0）I forgot my security portal login URL or Password. What should I do?When access the security portal, a screen appears stating that “You are temporarily unable to log in.”In the menu of Virtual server management, there is an option, “Delete All virtual machines”. Does it delete all the virtual machines in the compute resource?When rebooting virtual server, can I reboot by manually or via scheduler on guest OS?What is the power off operation on VM?I forgot virtual server password. Can I reset the password?I failed to reduce disk size of a virtual machine with an error.Can we know the physical server configuration or spec information which is using in Enterprise Cloud?I want to register TCP port number 1024-65535 as a group of service object with vFirewall. Is it possible?If you expand the resource of Global File Storage, will the stored data remain?