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News
- (Update 26 October 2020) [Resuming] ECL2.0 Virtual Network Infrastructure Maintenance
- Attention to vulnerability in Juniper Networks vSRX(JSA11055)
- Release of new flavors for Baremetal Servers and Official Image Templates of Enterprise Cloud 2.0
- [Important Notice] End of Sales for Enterprise Cloud at locations outside Japan
- End of sales and support for the official image templates in Enterprise Cloud 2.0
- New release of Red Hat Enterprise Linux 7.7 and CentOS 7.7 official image template and End of new sales of official image template for Virtual Server at Enterprise Cloud2.0
- Vulnerability of Agent used for Host-based Security
- (Completed) API Key Update Notice
- Connection to Wasabi Object Storage Now Available in Flexible InterConnect
- Attention to vulnerability in Citrix NetScaler(CTX276688)
Known Issues
- An event that results in a transition to an unintended tenant when accessing the Cloud Computing Portal
- About an event that causes an error when operating the customer portal of the Load Balancer(NetScaler VPX)
- DNS setting of virtual server RHEL7.5 / CentOS 7.5
- Metadata cannot be used when creating a new dedicated hypervisor
- The interface is not recognized communication is interrupted in the Firewall (vSRX) menu.
- The volume can not be operated when the instance is deleted while the volume is attached
- Value temporarily negative on Monitoring service
- About change of monitoring interval of Baremetal Server / Dedicated Hypervisor
- Errors caused by operations on Firewall (vSRX) and Enterprise Cloud 2.0 Interconnectivity (Shared network type) menus
- Duplicated alerts on Monitoring service
FAQ（ECL2.0）
- What are the message for “Smart Protection Server disconnected for Smart Scan”?
- We are planning to update the Linux OS kernel, but how can we check if the Linux version of the Agent supports it?
- I logged in from the Azure portal, but I can’t operate resources.
- I installed Host-based Security (HBS) in an ECL 1.0 VM but the computer information is not registered on the WebUI. What is the cause of this problem and how do I fix it?
- When I tried to open my tenant via Cloud Computing Control Panel with Google Chrome, the other tenant which I didn’t specify was opened.
- ACL, Kerberos, or pNFS authentication are available on Block Storage menu?
- Is there an upper limit on the routing information that can be set for the subnet on the logical network?
- I don’t know how to create the NAT rule in vCloud Director tenant portal (edge > edge service gateway).
- Please tell me the behavior when pushing the “ctrl+alt+delete” button in console screen of virtual server.
- I tried to put QCOW2 format private template in the volume but the status became an error and I could not configure it as bootable and couldn’t create the root volume.
FAQ（ECL1.0）
- I forgot my security portal login URL or Password. What should I do?
- When access the security portal, a screen appears stating that “You are temporarily unable to log in.”
- In the menu of Virtual server management, there is an option, “Delete All virtual machines”. Does it delete all the virtual machines in the compute resource?
- When rebooting virtual server, can I reboot by manually or via scheduler on guest OS?
- What is the power off operation on VM?
- I forgot virtual server password. Can I reset the password?
- I failed to reduce disk size of a virtual machine with an error.
- Can we know the physical server configuration or spec information which is using in Enterprise Cloud?
- I want to register TCP port number 1024-65535 as a group of service object with vFirewall. Is it possible?
- If you expand the resource of Global File Storage, will the stored data remain?