SitemapCase StudyCertification for Enterprise CloudDifference between Managed FW and vFW on configurationDisclaimerECL2.0 Billing GuideEnterprise Cloud 1.0 Support InformationFAQ – Enterprise Cloud 1.0Enterprise Cloud 2.0 Support InformationAmazon Web Services Inter-ConnectivityArcserveBackupBaremetal ServerBlock StorageCloud FoundryColocation Inter-Connectivity (CIC)DC Inter-ConnectivityDedicated HypervisorDeployment Manager betaDNSEnterprise Cloud 1.0 Inter-Connectivity (EIC)Enterprise Cloud 2.0 Inter-ConnectivityFAQ – Enterprise Cloud 2.0File Storage (Premium)File Storage (Standard)Firewall (Brocade 5600 vRouter) : End of Sales 1st of July, 2017Global Server Load BalanceGuest ImageHost-Based Security(Managed Anti-Virus/Security Package/Virtual Patch)HULFTHybrid Cloud with Microsoft AzureHyper-VImage StorageInternet ConnectivityLoad Balancer(NetScaler VPX)Logical NetworkManaged Anti-VirusManaged FirewallManaged Host-based Security PackageManaged UTMManaged Virtual PatchManaged 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(SGD-JP1)Pricing (SGD-JP2)Pricing (SGD-JP4)Pricing (SGD-JP5)Pricing (SGD-SG1)Pricing (SGD-UK1)Pricing (SGD-US1)Pricing (USD-AU1)Pricing (USD-DE1)Pricing (USD-HK1)Pricing (USD-JP1)Pricing (USD-JP2)Pricing (USD-JP4)Pricing (USD-JP5)Pricing (USD-SG1)Pricing (USD-UK1)Pricing (USD-US1)Pricing(AUD-FR1)Pricing(EUR-FR1)Pricing(HKD-FR1)Pricing(USD-FR1)RSS FeedsSearch in Knowledge CenterSecurity & ComplianceServiceAmazon Web Services Inter-ConnectivityArcserveBackupBaremetal ServerBlock StorageColocation Inter-Connectivity (CIC)DC Inter-ConnectivityDedicated HypervisorDNSEnterprise Cloud 1.0 Inter-Connectivity (EIC)Enterprise Cloud 1.0 Service MenuEnterprise Cloud 2.0 Inter-ConnectivityFile Storage (Standard)Firewall(vsrx)Global Server Load Balanceal Server Load BalanceGoogle Cloud Platform ConnectivityHost-based securityImage StorageInternet ConnectivityLoad BalancerLogical NetworkMonitoringNetwork-based securityOracleRancher (Docker Container Management)Solution Insight (formerly CMP)SQL serverVirtual ServerVPN GatewayWindows Server Remote Desktop Services SALService Level Agreement(SLA)Service StatusHistorySitemapDocumentsTutorialsService DescriptionsAPI ReferencesSolution GuidesNews(Update 26 October 2020) [Resuming] ECL2.0 Virtual Network Infrastructure MaintenanceAttention to vulnerability in Juniper Networks vSRX(JSA11055)Release of new flavors for Baremetal Servers and Official Image Templates of Enterprise Cloud 2.0[Important Notice] End of Sales for Enterprise Cloud at locations outside JapanEnd of sales and support for the official image templates in Enterprise Cloud 2.0New release of Red Hat Enterprise Linux 7.7 and CentOS 7.7 official image template and End of new sales of official image template for Virtual Server at Enterprise Cloud2.0Vulnerability of Agent used for Host-based Security(Completed) API Key Update NoticeConnection to Wasabi Object Storage Now Available in Flexible InterConnectAttention to vulnerability in Citrix NetScaler(CTX276688)Known IssuesAn event that results in a transition to an unintended tenant when accessing the Cloud Computing PortalAbout an event that causes an error when operating the customer portal of the Load Balancer(NetScaler VPX)DNS setting of virtual server RHEL7.5 / CentOS 7.5Metadata cannot be used when creating a new dedicated hypervisorThe interface is not recognized communication is interrupted in the Firewall (vSRX) menu.The volume can not be operated when the instance is deleted while the volume is attachedValue temporarily negative on Monitoring serviceAbout change of monitoring interval of Baremetal Server / Dedicated HypervisorErrors caused by operations on Firewall (vSRX) and Enterprise Cloud 2.0 Interconnectivity (Shared network type) menusDuplicated alerts on Monitoring serviceFAQ（ECL2.0）What are the message for “Smart Protection Server disconnected for Smart Scan”?We are planning to update the Linux OS kernel, but how can we check if the Linux version of the Agent supports it?I logged in from the Azure portal, but I can’t operate resources.I installed Host-based Security (HBS) in an ECL 1.0 VM but the computer information is not registered on the WebUI. What is the cause of this problem and how do I fix it?When I tried to open my tenant via Cloud Computing Control Panel with Google Chrome, the other tenant which I didn’t specify was opened.ACL, Kerberos, or pNFS authentication are available on Block Storage menu?Is there an upper limit on the routing information that can be set for the subnet on the logical network?I don’t know how to create the NAT rule in vCloud Director tenant portal (edge > edge service gateway).Please tell me the behavior when pushing the “ctrl+alt+delete” button in console screen of virtual server.I tried to put QCOW2 format private template in the volume but the status became an error and I could not configure it as bootable and couldn’t create the root volume.FAQ（ECL1.0）I forgot my security portal login URL or Password. What should I do?When access the security portal, a screen appears stating that “You are temporarily unable to log in.”In the menu of Virtual server management, there is an option, “Delete All virtual machines”. Does it delete all the virtual machines in the compute resource?When rebooting virtual server, can I reboot by manually or via scheduler on guest OS?What is the power off operation on VM?I forgot virtual server password. Can I reset the password?I failed to reduce disk size of a virtual machine with an error.Can we know the physical server configuration or spec information which is using in Enterprise Cloud?I want to register TCP port number 1024-65535 as a group of service object with vFirewall. Is it possible?If you expand the resource of Global File Storage, will the stored data remain?