Sitemap
- Case Study
- Certification for Enterprise Cloud
- Difference between Managed FW and vFW on configuration
- Disclaimer
- ECL2.0 Billing Guide
- Enterprise Cloud 1.0 Support Information
- Enterprise Cloud 2.0 Support Information
- Amazon Web Services Inter-Connectivity
- Arcserve
- Backup
- Baremetal Server
- Block Storage
- Cloud Foundry
- Colocation Inter-Connectivity (CIC)
- DC Inter-Connectivity
- Dedicated Hypervisor
- Deployment Manager beta
- DNS
- Enterprise Cloud 1.0 Inter-Connectivity (EIC)
- Enterprise Cloud 2.0 Inter-Connectivity
- FAQ – Enterprise Cloud 2.0
- File Storage (Premium)
- File Storage (Standard)
- Firewall (Brocade 5600 vRouter) : End of Sales 1st of July, 2017
- Global Server Load Balance
- Guest Image
- Host-Based Security(Managed Anti-Virus/Security Package/Virtual Patch)
- HULFT
- Hybrid Cloud with Microsoft Azure
- Hyper-V
- Image Storage
- Internet Connectivity
- Load Balancer(NetScaler VPX)
- Logical Network
- Managed Anti-Virus
- Managed Firewall
- Managed Host-based Security Package
- Managed UTM
- Managed Virtual Patch
- Managed WAF
- Monitoring
- Network-Based Security(Managed FW/UTM/WAF)
- Oracle
- Power Systems
- Rancher (Docker Container Management)
- SAP HANA
- Solution Insight
- SQL server
- Veeam
- Virtual Server
- VPN Gateway
- vSphere ESXi
- WebRTC Platform
- Windows Server Remote Desktop Services SAL
- FAQs regarding ECL2.0 firewall
- Features and Benefits
- Front Page
- Inquiry
- Legal/SLA
- Login Enterprise Cloud
- Managed Cloud Platform (MCP)
- Pricing (EUR-JP6)
- Pricing / Pricing Calculator
- Pricing (AUD-AU1)
- Pricing (AUD-DE1)
- Pricing (AUD-HK1)
- Pricing (AUD-JP1)
- Pricing (AUD-JP2)
- Pricing (AUD-JP4)
- Pricing (AUD-JP5)
- Pricing (AUD-SG1)
- Pricing (AUD-UK1)
- Pricing (AUD-US1)
- Pricing (EUR-AU1)
- Pricing (EUR-DE1)
- Pricing (EUR-HK1)
- Pricing (EUR-JP1)
- Pricing (EUR-JP2)
- Pricing (EUR-JP4)
- Pricing (EUR-JP5)
- Pricing (EUR-SG1)
- Pricing (EUR-UK1)
- Pricing (EUR-US1)
- Pricing (HKD-AU1)
- Pricing (HKD-DE1)
- Pricing (HKD-HK1)
- Pricing (HKD-JP1)
- Pricing (HKD-JP2)
- Pricing (HKD-JP4)
- Pricing (HKD-JP5)
- Pricing (HKD-SG1)
- Pricing (HKD-UK1)
- Pricing (HKD-US1)
- Pricing (SGD-AU1)
- Pricing (SGD-DE1)
- Pricing (SGD-FR1)
- Pricing (SGD-HK1)
- Pricing (SGD-JP1)
- Pricing (SGD-JP2)
- Pricing (SGD-JP4)
- Pricing (SGD-JP5)
- Pricing (SGD-SG1)
- Pricing (SGD-UK1)
- Pricing (SGD-US1)
- Pricing (USD-AU1)
- Pricing (USD-DE1)
- Pricing (USD-HK1)
- Pricing (USD-JP1)
- Pricing (USD-JP2)
- Pricing (USD-JP4)
- Pricing (USD-JP5)
- Pricing (USD-JP6)
- Pricing (USD-SG1)
- Pricing (USD-UK1)
- Pricing (USD-US1)
- Pricing(AUD-FR1)
- Pricing(EUR-FR1)
- Pricing(HKD-FR1)
- Pricing(USD-FR1)
- RSS Feeds
- Search in Knowledge Center
- Security & Compliance
- Service
- Amazon Web Services Inter-Connectivity
- Arcserve
- Backup
- Baremetal Server
- Block Storage
- Colocation Inter-Connectivity (CIC)
- DC Inter-Connectivity
- Dedicated Hypervisor
- DNS
- Enterprise Cloud 1.0 Inter-Connectivity (EIC)
- Enterprise Cloud 1.0 Service Menu
- Enterprise Cloud 2.0 Inter-Connectivity
- File Storage (Standard)
- Firewall(vsrx)
- Global Server Load Balanceal Server Load Balance
- Google Cloud Platform Connectivity
- Host-based security
- Image Storage
- Internet Connectivity
- Load Balancer
- Logical Network
- Monitoring
- Network-based security
- Oracle
- Rancher (Docker Container Management)
- Solution Insight (formerly CMP)
- SQL server
- Virtual Server
- VPN Gateway
- Windows Server Remote Desktop Services SAL
- Service Level Agreement(SLA)
- Service Status
- Sitemap
News
- Announcement of Business Portal and ECL2.0 (Smart Data Platform) Portal Changes
- ECL2.0 end of creation of new tenants in JP5 Region
- The end of service in the Backup Menu
- (Updated on 9 April 2021) New version release and end-of-service for current version of Managed Firewall/UTM/WAF in Enterprise Cloud 2.0
- [Important Notice] End of Life for Enterprise Cloud at locations outside Japan for NTT Ltd.’s clients
- End of new sales of some official image templates (RHEL7.5 / CentOS7.5 / Ubuntu16) for Virtual Server on ECL2.0
- End of Support Date for Official Image Template vSphere ESXi 6.0 and Guest Image vCenter Server 6.0
- Vulnerability of the Agent provided by Host-based Security
- (Important) ECL2.0 New Pricing for Load Balancer (NetScaler VPX) menu
- The end of new sales of some menus and the end of support of HULFT
Known Issues
- Event that there is a difference between the display setting and the actual setting regarding to some default service object of Managed Firewall / UTM
- Unstable Operation when Time is Changed in OS on Server with Backup Agent Software Installed
- Issues may occur after restarting when adding a certificate / key file with the same name as an existing certificate / key file to Load balancer (NetScaler VPX)
- Load Balancer(NetScaler VPX) will restart unexpectedly
- Virtual Server Incoming Traffic and Outgoing Traffic are displayed in reverse on Monitoring service
- Windows Server 2019 does not automatically restart when taking a complete memory dump
- An event that results in a transition to an unintended tenant when accessing the Cloud Computing Portal
- About an event that causes an error when operating the customer portal of the Load Balancer(NetScaler VPX)
- DNS setting of virtual server RHEL7.5 / CentOS 7.5
- Metadata cannot be used when creating a new dedicated hypervisor
FAQ（ECL2.0）
- How to switch the VM (with HA function) intentionally when hypervisor failure on a trial basis?
- After the reboot of vLoad balancer, the configuration of SSL certificate seems to be missing.
- What are the message for “Smart Protection Server disconnected for Smart Scan”?
- We are planning to update the Linux OS kernel, but how can we check if the Linux version of the Agent supports it?
- I logged in from the Azure portal, but I can’t operate resources.
- I installed Host-based Security (HBS) in an ECL 1.0 VM but the computer information is not registered on the WebUI. What is the cause of this problem and how do I fix it?
- When I tried to open my tenant via Cloud Computing Control Panel with Google Chrome, the other tenant which I didn’t specify was opened.
- ACL, Kerberos, or pNFS authentication are available on Block Storage menu?
- Is there an upper limit on the routing information that can be set for the subnet on the logical network?
- I don’t know how to create the NAT rule in vCloud Director tenant portal (edge > edge service gateway).
FAQ（ECL1.0）
- I forgot my security portal login URL or Password. What should I do?
- When access the security portal, a screen appears stating that “You are temporarily unable to log in.”
- In the menu of Virtual server management, there is an option, “Delete All virtual machines”. Does it delete all the virtual machines in the compute resource?
- When rebooting virtual server, can I reboot by manually or via scheduler on guest OS?
- What is the power off operation on VM?
- I forgot virtual server password. Can I reset the password?
- I failed to reduce disk size of a virtual machine with an error.
- Can we know the physical server configuration or spec information which is using in Enterprise Cloud?
- I want to register TCP port number 1024-65535 as a group of service object with vFirewall. Is it possible?
- If you expand the resource of Global File Storage, will the stored data remain?