SitemapCase StudyCertification for Enterprise CloudDifference between Managed FW and vFW on configurationDisclaimerECL2.0 Billing GuideEnterprise Cloud 1.0 Support InformationFAQ – Enterprise Cloud 1.0Enterprise Cloud 2.0 Support InformationAmazon Web Services Inter-ConnectivityArcserveBackupBaremetal ServerBlock StorageCloud FoundryColocation Inter-Connectivity (CIC)DC Inter-ConnectivityDedicated HypervisorDeployment Manager betaDNSEnterprise Cloud 1.0 Inter-Connectivity (EIC)Enterprise Cloud 2.0 Inter-ConnectivityFAQ – Enterprise Cloud 2.0File Storage (Premium)File Storage (Standard)Firewall (Brocade 5600 vRouter) : End of Sales 1st of July, 2017Global Server Load BalanceGuest ImageHost-Based Security(Managed Anti-Virus/Security Package/Virtual Patch)HULFTHybrid Cloud with Microsoft AzureHyper-VImage StorageInternet ConnectivityLoad Balancer(NetScaler VPX)Logical NetworkManaged Anti-VirusManaged FirewallManaged Host-based Security PackageManaged UTMManaged Virtual PatchManaged 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(SGD-HK1)Pricing (SGD-JP1)Pricing (SGD-JP2)Pricing (SGD-JP4)Pricing (SGD-JP5)Pricing (SGD-SG1)Pricing (SGD-UK1)Pricing (SGD-US1)Pricing (USD-AU1)Pricing (USD-DE1)Pricing (USD-HK1)Pricing (USD-JP1)Pricing (USD-JP2)Pricing (USD-JP4)Pricing (USD-JP5)Pricing (USD-JP6)Pricing (USD-SG1)Pricing (USD-UK1)Pricing (USD-US1)Pricing(AUD-FR1)Pricing(EUR-FR1)Pricing(HKD-FR1)Pricing(USD-FR1)RSS FeedsSearch in Knowledge CenterSecurity & ComplianceServiceAmazon Web Services Inter-ConnectivityArcserveBackupBaremetal ServerBlock StorageColocation Inter-Connectivity (CIC)DC Inter-ConnectivityDedicated HypervisorDNSEnterprise Cloud 1.0 Inter-Connectivity (EIC)Enterprise Cloud 1.0 Service MenuEnterprise Cloud 2.0 Inter-ConnectivityFile Storage (Standard)Firewall(vsrx)Global Server Load Balanceal Server Load BalanceGoogle Cloud Platform ConnectivityHost-based securityImage StorageInternet ConnectivityLoad BalancerLogical NetworkMonitoringNetwork-based securityOracleRancher (Docker Container Management)Solution Insight (formerly CMP)SQL serverVirtual ServerVPN GatewayWindows Server Remote Desktop Services SALService Level Agreement(SLA)Service StatusHistorySitemapDocumentsTutorialsService DescriptionsAPI ReferencesSolution GuidesNewsLaunch of JP7 region for Enterprise Cloud 2.0Vulnerabilities and Exposures for VMware vCenter Server (CVE-2021-21985, CVE-2021-21986)[Repost] End of sales and support of old version of Firewall (vSRX) in ECL2.0New release of SQL Server 2019 and Windows Remote Desktop Services 2019 SAL, and end of sales of Ubuntu OS for Baremetal servers in ECL2.0Announcement of Business Portal and ECL2.0 (Smart Data Platform) Portal ChangesEnd of creation of new tenants in JP5 Region in ECL2.0End of service in the Backup Menu in ECL2.0(Updated on 9 April 2021) New version release and end-of-service for current version of Managed Firewall/UTM/WAF in ECL2.0[Important Notice] End of Life for Enterprise Cloud at locations outside Japan for NTT Ltd.’s clientsEnd of new sales of some official image templates (RHEL7.5 / CentOS7.5 / Ubuntu16) for Virtual Server on ECL2.0Known Issuesyum and dnf commands fail on Red Hat Enterprise Linux 8Event that there is a difference between the display setting and the actual setting regarding to some default service object of Managed Firewall / UTMUnstable Operation when Time is Changed in OS on Server with Backup Agent Software InstalledIssues may occur after restarting when adding a certificate / key file with the same name as an existing certificate / key file to Load balancer (NetScaler VPX)Load Balancer(NetScaler VPX) will restart unexpectedlyVirtual Server Incoming Traffic and Outgoing Traffic are displayed in reverse on Monitoring serviceWindows Server 2019 does not automatically restart when taking a complete memory dumpAn event that results in a transition to an unintended tenant when accessing the Cloud Computing PortalAbout an event that causes an error when operating the customer portal of the Load Balancer(NetScaler VPX)DNS setting of virtual server RHEL7.5 / CentOS 7.5FAQ（ECL2.0）How to switch the VM (with HA function) intentionally when hypervisor failure on a trial basis?After the reboot of vLoad balancer, the configuration of SSL certificate seems to be missing.What are the message for “Smart Protection Server disconnected for Smart Scan”?We are planning to update the Linux OS kernel, but how can we check if the Linux version of the Agent supports it?I logged in from the Azure portal, but I can’t operate resources.I installed Host-based Security (HBS) in an ECL 1.0 VM but the computer information is not registered on the WebUI. What is the cause of this problem and how do I fix it?When I tried to open my tenant via Cloud Computing Control Panel with Google Chrome, the other tenant which I didn’t specify was opened.ACL, Kerberos, or pNFS authentication are available on Block Storage menu?Is there an upper limit on the routing information that can be set for the subnet on the logical network?I don’t know how to create the NAT rule in vCloud Director tenant portal (edge > edge service gateway).FAQ（ECL1.0）I forgot my security portal login URL or Password. What should I do?When access the security portal, a screen appears stating that “You are temporarily unable to log in.”In the menu of Virtual server management, there is an option, “Delete All virtual machines”. Does it delete all the virtual machines in the compute resource?When rebooting virtual server, can I reboot by manually or via scheduler on guest OS?What is the power off operation on VM?I forgot virtual server password. Can I reset the password?I failed to reduce disk size of a virtual machine with an error.Can we know the physical server configuration or spec information which is using in Enterprise Cloud?I want to register TCP port number 1024-65535 as a group of service object with vFirewall. Is it possible?If you expand the resource of Global File Storage, will the stored data remain?