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- Case Study
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- Difference between Managed FW and vFW on configuration
- Disclaimer
- ECL2.0 Billing Guide
- Enterprise Cloud 1.0 Support Information
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Enterprise Cloud 2.0 Support Information
- Amazon Web Services Inter-Connectivity
- Arcserve
- Baremetal Server
- Block Storage
- Cloud Foundry
- Colocation Inter-Connectivity (CIC)
- DC Inter-Connectivity
- Dedicated Hypervisor
- DNS
- Enterprise Cloud 1.0 Inter-Connectivity (EIC)
- Enterprise Cloud 2.0 Inter-Connectivity
- FAQ – Enterprise Cloud 2.0
- File Storage (Premium)
- File Storage (Standard)
- Firewall (Brocade 5600 vRouter) : End of Sales 1st of July, 2017
- Global Server Load Balance
- Guest Image
- Host-Based Security(Managed Anti-Virus/Security Package/Virtual Patch)
- HULFT
- Hybrid Cloud with Microsoft Azure
- Hyper-V
- Image Storage
- Internet Connectivity
- Load Balancer(NetScaler VPX)
- Logical Network
- Managed Anti-Virus
- Managed Firewall
- Managed Host-based Security Package
- Managed Load Balancer
- Managed UTM
- Managed Virtual Patch
- Managed WAF
- Monitoring
- Network-Based Security(Managed FW/UTM/WAF)
- Oracle
- Power Systems
- Rancher (Docker Container Management)
- SAP HANA
- Security Group
- Solution Insight
- SQL server
- Veeam
- Virtual Server
- VPN Gateway
- vSphere ESXi
- WebRTC Platform
- Windows Server Remote Desktop Services SAL
- FAQs regarding ECL2.0 firewall
- Features and Benefits
- Front Page
- Inquiry
- Legal/SLA
- Login Enterprise Cloud
- Managed Cloud Platform (MCP)
- Notice of relocation of Service Status page
- Pricing (EUR-JP6)
- Pricing / Pricing Calculator
- Search in Knowledge Center
- Security & Compliance
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Service
- Amazon Web Services Inter-Connectivity
- Arcserve
- Baremetal Server
- Block Storage
- Colocation Inter-Connectivity (CIC)
- DC Inter-Connectivity
- Dedicated Hypervisor
- DNS
- Enterprise Cloud 1.0 Inter-Connectivity (EIC)
- Enterprise Cloud 1.0 Service Menu
- Enterprise Cloud 2.0 Inter-Connectivity
- File Storage (Standard)
- Firewall(vsrx)
- Global Server Load Balanceal Server Load Balance
- Google Cloud Platform Connectivity
- Host-based security
- Image Storage
- Internet Connectivity
- Load Balancer
- Logical Network
- Managed Load Balancer
- Monitoring
- Network-based security
- Oracle
- Rancher (Docker Container Management)
- Security Group
- Solution Insight (formerly CMP)
- SQL server
- Virtual Server
- VPN Gateway
- Windows Server Remote Desktop Services SAL
- Service Level Agreement(SLA)
- Sitemap
News
- ECL Knowledge Center Updates
- API Specifications Change Due to Service Platform Upgrade
- Group A Menus Sold Out in JP4 Region
- New Release of vSphere ESXi 7.0 (v1 server) / End of Sales of vCenter Server 7.0 u1d / Extension of GENERAL SUPPORT period for vSphere 6.7 in ECL2.0
- New Release and end of sales of Red Hat Enterprise Linux official image templates for Virtual Server in ECL2.0
- Suspension of BYOL (Bring Your Own License) Services Application in Virtual Server
- New Release of Rocky Linux Official Image Template in ECL2.0
- Group B Menus Sold Out in JP2 Region
- Version upgrade of Service Platform, End of Support for Agent Version11 for Managed Anti-Virus, Managed Virtual Patch and Managed Host-based Security in ECL2.0
- End of Sale and Support of Virtual Server/ Bare Metal Server/ Hypervisor/ Middleware/ License Menu of Windows Server 2012 in ECL2.0 and Windows Server 2012 of Compute Resource/ 2012 R2 in ECL1.0
Known Issues
- a large number of HW false alarms are outputted on ESXi6.5u3/6.7u3
- Network Unstable with Windows 2019 Official Template
- Issue where the cause is displayed as None when UEFI settings cannot be changed on GUI
- Some settings in instance change on first boot from snapshot or restore using Arcserve in Red Hat Enterprise Linux 8.6 / Rocky Linux 8.5
- transfer speed of the virtual media connection slows down on v1 flavor bare metal servers
- Attempting to manage DNS menu using Enterprise Cloud CLI / SDK and Terraform Enterprise Cloud Provider received HTTP status code 404
- Menus related to the Cloud Management Platform are not displayed
- “PPMD_READ_ERROR” log is output continuously on firewall vSRX 20.4R2
- OS boot failure on Red Hat Enterprise Linux 8.1
- Difference between the version of the load balancer (NetScaler VPX) plan name and that displayed on the CLI after creation
FAQ（ECL2.0）
- When I set Mac address of “Allowed Address Pair” of Logical Network in capital letters, an error appears.
- What is the session retention time of the Managed WAF?
- How to switch the VM (with HA function) intentionally when hypervisor failure on a trial basis?
- After the reboot of vLoad balancer, the configuration of SSL certificate seems to be missing.
- What are the message for “Smart Protection Server disconnected for Smart Scan”?
- We are planning to update the Linux OS kernel, but how can we check if the Linux version of the Agent supports it?
- I logged in from the Azure portal, but I can’t operate resources.
- I installed Host-based Security (HBS) in an ECL 1.0 VM but the computer information is not registered on the WebUI. What is the cause of this problem and how do I fix it?
- When I tried to open my tenant via Cloud Computing Control Panel with Google Chrome, the other tenant which I didn’t specify was opened.
- ACL, Kerberos, or pNFS authentication are available on Block Storage menu?
FAQ（ECL1.0）
- I forgot my security portal login URL or Password. What should I do?
- When access the security portal, a screen appears stating that “You are temporarily unable to log in.”
- In the menu of Virtual server management, there is an option, “Delete All virtual machines”. Does it delete all the virtual machines in the compute resource?
- When rebooting virtual server, can I reboot by manually or via scheduler on guest OS?
- What is the power off operation on VM?
- I forgot virtual server password. Can I reset the password?
- I failed to reduce disk size of a virtual machine with an error.
- Can we know the physical server configuration or spec information which is using in Enterprise Cloud?
- I want to register TCP port number 1024-65535 as a group of service object with vFirewall. Is it possible?
- If you expand the resource of Global File Storage, will the stored data remain?