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News
- ECL2.0 Virtual Network Infrastructure Maintenance
- (Updated 2020/3/24)New release of Load Balancer (NetScaler VPX) version fixes the vulnerability(CVE-2019-19781) and End of Sales of old version in Enterprise Cloud 2.0
- New release of an official image template in Enterprise Cloud2.0
- Attention to information for Baremetal Server General Purposev2 issue at Enterprise Cloud 2.0
- （Updated 3/25/2020）Virtual Server/Image Storage maintenance in region (US1, FR1, DE1, UK1, HK1, SG1)
- End of new sales and service for middleware”Veeam” at Enterprise Cloud2.0
- New release of Arcserve V7.0 at Enterprise Cloud2.0
- New release of Firewall (vSRX) version and end of sales and support of old version at Enterprise Cloud2.0
- Addition of new menu for Anonymously Processed Information creation software at Enterprise Cloud2.0
- Addition of Tokyo region for Wasabi ObjectStorage at Enterprise Cloud2.0
Known Issues
- Metadata cannot be used when creating a new dedicated hypervisor
- The interface is not recognized communication is interrupted in the Firewall (vSRX) menu.
- The volume can not be operated when the instance is deleted while the volume is attached
- Value temporarily negative on Monitoring service
- About change of monitoring interval of Baremetal Server / Dedicated Hypervisor
- Errors caused by operations on Firewall (vSRX) and Enterprise Cloud 2.0 Interconnectivity (Shared network type) menus
- Duplicated alerts on Monitoring service
- Packet is not delivered in a Logical Network in the case that the packet is fragmented
- About the issue which can not connect to some sites when using Managed UTM’s WebFilter function
- The volume created by server API with “source_type:blank” property in “block_device_mapping_v2” does not work properly
FAQ（ECL2.0）
- I would like to change the plan of Load balancer(NetScaler VPX). What do I need to pay attention to? Is there anything I should not do? What do I need to do to avoid any issue or error? Any precautions?
- The error is shown when I applied for the subscription of Azure in the control panel.
- Concerning “Hybrid Cloud with Microsoft Azure”, since when can I get the charge details of the previous month?
- Regarding “Hybrid Cloud with Microsoft Azure”, is there any limit of data amount when download the charge details?
- I Can’t download the charge details on “Hybrid Cloud with Microsoft Azure”.
- Is it possible to change the menu from Managed Firewall to Managed UTM, or vice versa?
- Is there any difference between the procedure to restore from Local Store and the procedure to restore from Double Store in Backup menu?
- I applied for Multi-Cloud Connect from the business portal but it is displayed as out of service hours.
- In the details of the usage fee downloaded in the CSV format, there are some individual resources that have id notation only. Can I add notation with resource name?
- When I try to create a volume of Block Storage / File Storage, “error_creating/Cluster does not have a capacity” has been displayed in the status field of the volume.
FAQ（ECL1.0）
- I forgot my security portal login URL or Password. What should I do?
- When access the security portal, a screen appears stating that “You are temporarily unable to log in.”
- In the menu of Virtual server management, there is an option, “Delete All virtual machines”. Does it delete all the virtual machines in the compute resource?
- When rebooting virtual server, can I reboot by manually or via scheduler on guest OS?
- What is the power off operation on VM?
- I forgot virtual server password. Can I reset the password?
- I failed to reduce disk size of a virtual machine with an error.
- Can we know the physical server configuration or spec information which is using in Enterprise Cloud?
- I want to register TCP port number 1024-65535 as a group of service object with vFirewall. Is it possible?
- If you expand the resource of Global File Storage, does the stored data remain?