Enterprise Cloud 1.0 Service Menu

Server/Compute

Virtual Server

  • Compute Resource:
  • Provides resources in the following units:
    • CPU:1GHz, Memory:1GB, HDD:50GB (guaranteed resource supply)
  • Customers may create as many VMs as required as long as resource usage is within contract amount.
  • Inter-conversion between VMs and templates is possible (Private Catalog contract is required for saving templates)
  • Private Catalog:
    • Provide HDD space for storing VM templates. Customers can instantly create VMs using the private catalog.

Storage

Image Storage

  • Storage for template and ISO image

Block Storage

  • Flash Storage and Cloning

Network

Internet Connectivity

  • Provides redundant internet connectivity. 100 Mbps best-effort and guaranteed bandwidth.
  • Purchase of Global IP Address is required.

VPN Connectivity

  • Creates an VPN gateway free of charge for customers using NTT Communications’ global network backbone. Bandwidth of the application gateway is 100 Mbps best effort for free.

Colocation Connectivity

  • Inter-connection between Enterprise Cloud and NTT Com’s data center colocation rack in the same region(L2). First 1Gbps link is offered with free of charge.

Server Segment

  • First two segments are provided free of charge.
  • Charges incurred for the third segment and beyond.

Global IP Address

  • Available in the following units: 1 block: 4 Global IP addresses for vFirewall, 3 IP/11IP/27IP
  • Addresses for Integrated Network Appliance

Service Interconnectivity

  • Customers may connect external services to the Enterprise Cloud (e.g. Global File Backup).

vLoad Balancer

  • Workloads of computing resources are distributed across multiple servers.

Integrated Network Appliance

  • Virtual network appliance with which has Firewall, Load Balancing, and IPsec termination function. Customer can select one out of 4 service menus based on the performance and topology.

Security powered by WideAngle

UTM, WAF, Host Security, etc

Solution Package

Oracle, MS-SQL Cluster

Backup

System image backup

Apps Service

Software

  • HULFT, Acronis

Standard Monitoring and Operation

(1) Customer Helpdesk
Helpdesk service is available 24 hours-a-day, 365 days-a-year by either telephone or e-mail.

(2) Customer Portal
The customer portal enables you to control resources and provides information about system outages and incident tickets.

(3) Service Monitoring
Service status, such as status of VMs/vFirewall/vLoad Balancer, can be monitored. Basic monitoring method used is “ping.” Service Monitoring is enabled via the Customer Portal.

In order to apply for the monitoring service, setting through the customer portal is mandatory.

(4) Common Infrastructure Monitoring
Monitor 24 hours a day, 365 days a year. Respond to system issues.

SLA (Availability)

99.99%

Enterprise Cloud Enhanced Features

Hosted private Cloud (Baremetal)

  • High-performance physical server provisioned by on-demand basis with customer portal/API. Suitable for performance-sensitive database system, license applied for physical servers, etc. Baremetal server can also be used as “hosted private cloud”, single-tenanted, dedicated virtualized environment. Please see “Solution Package” of “New Enhanced Feature”.

Hosted Private Cloud (Multi-hypervisor environment)

  • Reliable hosted private cloud, compatible with VMware vSphere and Microsoft Hyper-V.

Multi-Tenant Cloud

  • Competitively priced shared cloud based on OpenStack.
Storage

Image data storage

  • Storage for disk images.

 

Block Storage

  • External storage for connection with servers
Network

Internet connection

  • Connections to Internet and global IP addresses, either best-effort or reserved-bandwidth.

 

VPN connection

  • Connections to NTT Com’s VPN service.

 

Remote data center connection

  • Layer 3 connection between remote data centers.

 

Colocation connection

  • Layer 2 connection between Enterprise Cloud and nearby colocation data center.

 

Enterprise Cloud connection

  • Layer 2 connection between nearby Enterprise Clouds.

 

Logical network

  • Network to connect multiple equipment via Layer 2 connection.

 

Firewall

  • Firewall via software appliance in virtual server.
Solution Package

Hyper-V

  • Dedicated private Microsoft virtual environment (Hyper-V / System Center)
Management

Cloud Management Platform

  • Portal site for unified management of multiple cloud platforms, including those of other companies.

 

Monitoring

  • Monitoring of various resources.

 

Support

  • Support for inquiries and accidents.
App Service

PaaS

  • Application Dev/Ops environment provided in the multi-tenant cloud.