News

Group A Menus Sold Out in JP4 Region


Thank you for using Enterprise Cloud (ECL) service.

Please be informed that some menus of Group A have been sold out in JP4 region of ECL2.0.

Group A menus sold out in JP4 region

As we have announced before, the JP4 region of ECL2.0 has been end-of-sale from 30 Sep 2021. And now we are announcing that some menus of Group A in JP4 region have been sold out.

However, those menus are different from the affected menus this time. Therefore we recommend customers to continuously create resources in Group A.

Impact

There is no impact on the resources of customers who are currently using Group B.

However, depending on the stock status, the errors may occur when creating or changing certain plans. If you need to create or change the resources of the corresponding menus, please create or change the resources in Group B.

Affected Menus

The affected menus and the impact are as follows.

MenusImpact

Virtual Server > Server Instance

Group A

  • Windows Server 2012 R2
  • Windows Server 2016
  • Windows Server 2019

The following errors may occur depending on the stock status.

  • Unable to create a new server instance
  • Unable to change size of a server instance

Error Messages

In the virtual server menu, if you perform any of the above operations, the following error messages will be displayed.

OperationsError Messages
Create a server instanceNo valid host was found. There are not enough hosts available.
Change the compute size of a server instanceNo valid host was found. No valid host found for resize.

 

Thank you.