News
Version upgrade of Service platform and End of Support for Agent Version11 for Managed Anti-Virus, Managed Virtual Patch and Managed Host-based Security on ECL2.0
Thank you for using Enterprise Cloud (ECL) service.
Please be informed of version upgrade of service platform and the End of Support for Agent Version11 of the following service in the ECL2.0 Security lineup.
Target Service
- Managed Anti-Virus
- Managed Virtual Patch
- Managed Host-based Security Package
Change due to version upgrade (summary)
- The version provided is updated (from ver.11 to ver.20)
*Please refer to the following associated with the version upgrade.
- The latest Agent Version20 is available.
- If your current Agent 11.X.X-XXXX uses the latest Agent Version20, you need to upgrade.
- The Agent 11.X.X-XXXX currently in use will no longer be available when vendor support ends.
*Depending on the version you are using, you may not be able to use it before the end of support. For details, please refer to the list of version upgrades at the bottom of this page.
End of Support for Agent Version11
The following table shows the schedule for the end of support for the Agent Version11 of the subject service.
Please plan to switch to the new version. (*1)
Menu | Agent Version | End of Support |
---|---|---|
Managed Anti-Virus, Managed Virtual Patch, Managed Host-based Security Package | 11.X.X-XXXX | 23 May 2023 |
*1 It is possible to update to the latest Agent version 20 within the scope of this menu. Therefore, there is no need to separately subscribe to the new version.
How to check the Agent version
The Agent version cannot be checked by the service providers.
Please refer to the following URL for details to check the Agent version.
How to Upgrade
Please refer to the following URL for details on the Agent upgrade procedure.
Note
It may be necessary to restart the OS.
After upgrading, be sure to confirm that the Agent version upgrade has been completed on the Security Control Panel.
Agent after the End of Support
Security features will no longer be available for Agents that are no longer supported.
In addition, clients using Agents after the end of support will not be able to contact us.
Recommendations from service providers
We strongly recommend that you use the latest version of Agent, since the latest version of Agent includes fixes for known problems and security updates that address vulnerabilities.
Therefore, please upgrade the Agent on a regular basis.
Changes due to the version upgrade of service provision platform
Please be informed of changes due to the version upgrade of service platform. There will be no change in the function and UI currently provided.
Effective Date of Change
27 April 2022
Changes due to the version upgrade
Change the destination URL
The destination URL here is for your reference. For more information, please check the following link.
https://help.deepsecurity.trendmicro.com/20_0/on-premise/communication-ports-urls-ip.html
Function | Destination URL(Before Change) | Destination URL(After Change) |
---|---|---|
Smart Protection Network – Global Census Service – Used for behavior monitoring, and predictive machine learning. | ds1100-en-census.trendmicro.com ds1100-jp-census.trendmicro.com | ds2000-en-census.trendmicro.com ds2000-jp-census.trendmicro.com |
Smart Protection Network – Good File Reputation Service – Used for behavior monitoring, predictive machine learning, and process memory scans. | deepsec11-en.gfrbridge.trendmicro.com deepsec11-jp.gfrbridge.trendmicro.com | deepsec20-en.gfrbridge.trendmicro.com deepsec20-jp.gfrbridge.trendmicro.com |
Smart Protection Network – Smart Scan Service | ds110.icrc.trendmicro.com ds110-jp.icrc.trendmicro.com | ds20.icrc.trendmicro.com ds20-jp.icrc.trendmicro.com |
Smart Protection Network – predictive machine learning – Used for predictive machine learning. | ds110-en-b.trx.trendmicro.com ds110-jp-b.trx.trendmicro.com ds110-en-f.trx.trendmicro.com ds110-jp-f.trx.trendmicro.com | ds20-en-b.trx.trendmicro.com ds20-jp-b.trx.trendmicro.com ds20-en-f.trx.trendmicro.com ds20-jp-f.trx.trendmicro.com |
The functions in the table above require access to the server published by Trend Micro. Therefore, please prepare an environment in which the Agent can access Trend Micro’s public servers via the Internet on ports 80 and 443.
Change of supported OS
WindowsOS
There is no change in the supported OS
Linux
Before Change | After Change |
---|---|
Red Hat 6、7、 8 (32/64 bit) CentOS 6、7、 8 (32/64 bit) SUSE 11 SP1、SP2、SP3 (32/64bit) SUSE 12 (64bit) SUSE 15 (64bit) Ubuntu Linux 16.04、 18.04 (64bit) Oracle Linux 6 RedHat/Unbreakable Kernel (32/64 bit) Oracle Linux 7 RedHat/Unbreakable Kernel (64 bit) CloudLinux 6 (32/64bit) CloudLinux 7 (64bit) Amazon Red Hat 6 EC2 (32/64bit) Amazon Red Hat 7 EC2 (64bit) Amazon SUSE 11 EC2 (32/64bit) Amazon SUSE 12 EC2 (64bit) Amazon Ubuntu 16.04 LTS (64bit) | Red Hat 6、7、 8 (32/64 bit) CentOS 6、7、 8 (32/64 bit)SUSE 12 (64bit) SUSE 15 (64bit) Ubuntu Linux 16.04、 18.04 (64bit) Oracle Linux 6 RedHat/Unbreakable Kernel (32/64 bit) Oracle Linux 7 RedHat/Unbreakable Kernel (64 bit) CloudLinux 6 (32/64bit) CloudLinux 7 (64bit) Amazon Red Hat 6 EC2 (32/64bit) Amazon Red Hat 7 EC2 (64bit)Amazon SUSE 12 EC2 (64bit) Amazon Ubuntu 16.04 LTS (64bit) |
Agent version20 provided
The new version (ver20) is available from the effective date of change (27 April 2022).
New Agent version
- Agent20.X.X-XXXX
Upgradeable version
- Agent11.X.X-XXXX and above
Agent upgrades that we are notifying
We are currently announcing the Agent upgrades in the table below.
Target | Agent upgrade version | Upgrade due date | News |
---|---|---|---|
[Menus]
– Managed Anti-Virus – Managed Host-based Security Package[OS] – Linux series, Unix series[Agent version] – Deep Security Agent, less than 11.0.0-2061[Function] – Anti-malware smart scan (file reputation) – Web reputation | [OS] – Linux series、Unix series[Agent version] – Deep Security Agent 11.0.0-2061 and above | 8 July 2022 | EOS of agent for Managed Anti-Virus and Managed Host-based Security Package |
[Menus]
– Managed Anti-Virus – Managed Virtual Patch – Managed Host-based Security Package[OS] – Linux series, Unix series – Windows series[Agent version] – Deep Security Agent 9.6 | [OS] – Linux series、Unix series[Agent version] – Deep Security Agent 11.0.0-2061 and above[OS] – Windows series[Agent version] – Deep Security Agent 11.0.0-1075 and above | Mid April 2022 | Agent upgrade for Managed Anti-Virus, Managed Virtual Patch and Managed Host-based Security Package at ECL2.0 https://ecl.ntt.com/en/news/2022030901/ |
[Menus]
・Managed Anti-Virus ・Managed Virtual Patch ・Managed Host-based Security Package[OS] ・Linuxseries, Unix series ・Windows series | [Agent version] Deep Security Agent20 | 23 May 2023 | This news |
Thank you.