Attention to information for Baremetal Server General Purposev2 issue at Enterprise Cloud 2.0

Thank you for using NTT Communications Enterprise Cloud 2.0 (ECL2.0) service.

We have informed that we found the issue in some firmware of the General Purpose 1-3 v2 model provided in the Baremetal Service of ECL2.0.

We recommend that customers who are deploying these servers check the content of the issue and solve it as necessary.


General Purpose1 v2/General Purpose2 v2/General Purpose3 v2


BIOS V5.0.0.11 R1.20.0 or earlier

Please refer to the following tutorial for how to check the BIOS version.

Baremetal Server Access

After accessing the console, you can check the following process.

BIOS> BIOS Update> BIOS Information.


In rare cases, bare metal servers restart unintentionally.


Update to BIOS version V5.0.0.11 R1.21.0 or later

Please refer to the following tutorial for how to update the firmware.

How to update firmware of Baremetal Server