Known Issues

The interface is not recognized communication is interrupted in the Firewall (vSRX) menu.

(:Last updated)

Issue

In rare cases, the interface is not recognized, and communication is interrupted on the following version of firewall (vSRX) menu. The status remains ACTIVE even after this event occurs.

 

Version

19.2R1.8

Solution

Restarting the Firewall (vSRX) is required to restore communication. If the event is detected by our monitoring system, we will restart the Firewall(vSRX). Please note that the service will not be available during the restart and we apologize for the inconvenience. After restarting, you can use it as usual.