VRRP issue in Firewall

Overview of the Issue

There may be cases that the communication with virtual IP addresses is unavailable between the Firewalls (Brocade 5600 vRouter) configured VRRP. In this case, the failover to Firewalls (Brocade 5600 vRouter) does not occur, or the communication to master Firewalls (Brocade 5600 vRouter) is not recovered automatically. Customers need to reboot the master Firewalls (Brocade 5600 vRouter) via Enterprise Cloud Customer Portal to recover the communication.

Please refer to Service Description of Firewall (Brocade 5600 vRouter) for detail regarding configuration of VRRP.

Solution

Customers need to reboot the master Firewalls (Brocade 5600 vRouter) via Enterprise Cloud Customer Portal to recover the communication.