FAQ

Does the disconnection occur when the plan is changed in VPN Gateway menu?

(:Last updated)

When you change the bandwidth within Best Effort Plan or Guaranteed Bandwidth Plan, the disconnection doesn't occur. However, when you change the plan from Best Effort Plan to Guaranteed Bandwidth Plan or vice versa, VPN Gateway is deleted and re-created so the disconnection occurs in the meantime.

Reference: Service Descriptions - VPN Gateway - Plan List

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