How to make an inquiry to Arcstar Universal One Virtual?

You can create a ticket to Arcstar Universal One Virtual via Business Portal.

Reference: How to create a ticket.

1. Log in to Business Portal with the account linked to Arcstar Universal One Virtual contract.
2. Click "Create New Ticket" on the dashboard.
3. Select as following and click "Next".
- CATEGORY: Network
- SERVICE NAME: Arcstar Universal One Virtual
4. Select the specified item on "Type", fill in the form and click "Create Ticket".

Reference:
Business Portal User's Guide - 3.4 Creating Ticket
# Please note that the above manual shows how to create a ticket for Arcstar Universal One, not Arcstar Universal One Virtual.