Why can't I access the control panel of the tenant?
First, please verify whether or not you have configured the settings as described below.
- The access permission settings to the Enterprise Cloud 2.0 (hereafter called ECL2.0) contract in the Business Portal have been configured.
- Users who have been granted access permission to the ECL2.0 contract are able to access the Smart Data Platform Portal.
- The users' access permission/s required for the relevant tenant/s of ECL2.0 have been configured.
For more information, please refer to the document below.