FAQ(ECL2.0)
OS - FAQ
- All(24)
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The Windows Server created from the official template is in operation. Can I still use it after Microsoft's support?ECL2.0, OS
Even after the end of support, you can use the corresponding server.
However, we will not support OS whose Microsoft's support expired. We will not extend the support period.
Reference:Service Descriptions - Windows Server - Restrictions
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License activation fails on the virtual server created from Windows Server Official Image Template.ECL2.0, OS, Virtual Server
There is a possibility that connectivity to the license server provided by NTT Com may not be established.
Follow the steps below to ensure connectivity to the license server.Tutorial - Activate your OS License
Reference:Service Descriptions - Windows Server - Conditions for Usage with Other Services
In order to implement OS license authentication, a common function gateway is required. When using Windows Server, please make sure to apply common function gateway.
Also, if the common function gateway is removed, OS license authentication will be lost. Therefore, please be careful not to remove the common function gateway from the Windows Server that you are using. -
About the official image template Windows, what is the default Windows Firewall setting?ECL2.0, OS
Please refer to the following.
Reference:Service Descriptions - Windows Server - Security setting (Windows Firewall setting)
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Is it possible to use the extras repository with the official template of RHEL 7. *?ECL2.0, OS
No, it is not possible. Repository servers that can be used in RHEL created with official templates do not provide an extras repository.
Very sorry to trouble you, please consider separately purchasing a license from RedHat and connecting to the official repository. -
When OS and middleware provided as an official template is charged?ECL2.0, OS
1. When you use Baremetal server
OS and middleware provided as an official template is charged when you create Baremetal server.2. When you use Virtual server
If you create Virtual server from image, OS and middleware provided as an official template is charged when you create Virtual server.
If you create Volume from image, OS and middleware provided as an official template is charged when you attach that Volume to Virtual server. -
Can I keep using my own OS licenses that are not supported in the service?ECL2.0, OS, Virtual Server
For the usability and the terms and conditions in a shared Cloud environment, consult with the provider of your licenses. If you want to keep using your OS license to use the license switch function, make sure to use the license switch function to keep using your OS license.
If yours is one of the specified file formats, you can keep using the file by way of an image storage area in the virtual server menu. However, we cannot guarantee its normal behavior.
In addition, we may prohibit you from using the service and/or may delete a file or files if you make some unauthorized use of an OS license and/or if your application form contains any false statement in relation to the license type you keep using with the license switch function. -
On the Windows server created from the official image template, the expiration date of Volume Activation Authentication is displayed. Does it need updating and other work on Customer's side?Baremetal Server, ECL2.0, OS, Virtual Server
No. Work on the customer side is unnecessary.
When connected to the common function gateway and communicating with the authentication server, the authentication is updated regularly.Tutorials - Virtual Server - Activate your OS License
Tutorials - Baremetal Server - Activate your OS License -
Please tell me the repository of Official Image Templates provided by RHEL.ECL2.0, OS
For the repository of Official Image Templates provided by RHEL,
please refer to the Service Descriptions - Available Repository
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How to check whether the virtual server (RHEL) license activation is done or not?ECL2.0, OS, Virtual Server
Regarding the authentication method of the virtual server (RHEL) created from the official image template in Enterprise Cloud 2.0, Red Hat Update Infrastructure (RHUI) is adopted instead of the license authentication method using subscription (RHN).
Therefore, there is no problem even if valid subscriptions are not displayed or registered in the execution results such as [subscription - manager list - available].
In addition, it is not necessary for customers to register their subscriptions.If you are connected to a common function gateway and you can connect to the Internet, yum and license authentication can be executed.
Regarding verification of license authentication, if [yum repolist all] command etc. can be executed normally, it can be confirmed that license authentication is completed.
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Is it possible to install packages to CentOS without internet connection?Block storage (IO performance ensure), ECL2.0, OS
Regarding CentOS, no repository server is in ECL2.0, so the server should be connected to the internet.
Please refer to: Service Descriptions - CentOS Conditions for Usage with Other Menus