FAQ（ECL2.0）

Host-based Security - FAQ

• All(28)
• Operation(8)
• Specification(19)
• Construction(7)

• What server is sending the alert mail in the Managed Host-based Security menu?ECL2.0, Host-based Security

  The alert mail is sent from the managed server.

  Reference:
  Service Descriptions - Managed Anti-Virus - Communication Requirements

  Service Descriptions - Managed Virtual Patch - Communication Requirements

  Service Descriptions - Managed Host-based Security Package - Communication Requirements

  FAQ - Can I get Alert Notifications on Host-based security menu?

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• Is "e-mail address" that registered when ordering Managed Anti-Virus able to change after application?ECL2.0, Host-based Security

  Changing the registered e-mail address can be performed when changing the number of your subscriptions or changing the available functions.
  It is not possible to change only the registered e-mail address.

  Reference：

  Tutorial - Changing Available Functions of Your Subscription

  Tutorial - Changing Number of Your Subscription

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• Is it possible to set an alert mail destination on a per-server basis with Managed Host-based Security?ECL2.0, Host-based Security

  No. Alerts can not be set differently for each policy or computer.
  Configuration changes made to properties for one alert apply to the whole.

  Reference: Tutorial ‐ Setting up Notification Alert

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• What port which is used for connection between Managed Host-based Security agent and management server?ECL2.0, Host-based Security

  TCP 443 and TCP 80 are used for connection between the agent of Managed Host-based Security and the management server.
  Although it seems to be a specification that communicates using HTTP(S), actually it communicates encrypted TCP communication rather than HTTP(S) by using ports 443 and 80.

  Reference: Service Descriptions - Agent Communication Requirements

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• What is the purpose of "E-mail address" registered when ordering Managed Anti-Virus?ECL2.0, Host-based Security

  We will contact you at this e-mail address when we will inform you about the usage individually.
  i.e.) When you use the service exceeding the license

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• Is it possible to contract multiple Host-based Security menus within one tenant?ECL2.0, Host-based Security

  No. Only one Host-based Security menu is available within one tenant.
  

  Reference: Tutorial - Managed Anti-Virus - Subscriptions Method - Note

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• Is it possible to register multiple email addresses as "Email address" when ordering Managed Anti-Virus?ECL2.0, Host-based Security

  No. Multiple email addresses can not be specified.

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• What kind of alerts are issued when a virus is detected on Host-based Security menu?ECL2.0, Host-based Security

  There are two types of notification alerts in Host-based Security menu.: System Alert & Security Alert.

  Detecting virus alert is notified as Security Alert.

  Please refer to Tutorials - Setting up Notification Alert for details.

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• Can I get Alert Notifications on Host-based security menu?ECL2.0, Host-based Security

  Yes.

  Some settings are necessary for this, so please refer to Security Tutorial - Host-based Security - Alert Settings for details.

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• Is there a test virus provided for virus detection testing?ECL2.0, Host-based Security

  No. Test viruses are not provided.

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