FAQ（ECL2.0）

File Storage Premium - FAQ

• All(11)
• Specification(10)
• Construction(6)

• When I try to create a volume of Block Storage / File Storage, "error_creating/Cluster does not have a capacity" has been displayed in the status field of the volume.Block storage (IO performance ensure), ECL2.0, File Storage, File Storage Premium, File Storage Standard

  The cause might be one of following issues.

  1. The menu is not provided in that region or group.

  Please refer to below for the list of services provided in each region or group. Service Descriptions - The List of Services provided in each Region

  2. Creating a volume is not available temporarily.

  (1) Please try it again later.

  (2) Please consider creating a volume in another region / another group.

  (3) When the issue is not resolved by the above actions, due to popular demand, we are afraid that it might not be possible to do resource creation in the region/group where the customer is trying to do it. In that case, please create a ticket via Ticket System.

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• Is the storage redundant?Block storage (IO performance ensure), ECL2.0, File Storage Premium, File Storage Standard

  The storage facilities are redundant.

  The storage facility group concept allows customers to use different groups to ensure physical equipment redundancy.

  For the group of the storage menu, refer to the following.

  Service Descriptions - Group in Storage Menu

   

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• Can I create a group A volume and a group B volume in one virtual storage?Block storage (IO performance ensure), ECL2.0, File Storage Premium, File Storage Standard

  Yes. It is possible to select the group to be created for each volume.
  However, there are Groups that are not provided depending on the use region, so please check the services provided in each region of the service descriptions.

  Service Descriptions - 12. The List of Services provided in each Region.

   

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• Can I create both Block Storage and File Storage on the same Logical Network?Block storage (IO performance ensure), ECL2.0, File Storage Premium, File Storage Standard

  No.
  You cannot create multiple virtual storages on one Logical Network.

  Reference:

  Service Descriptions - Block Storage (Provisioned I/O Performance) - Available Functions

  Service Descriptions - File Storage (Premium) - Available Functions

  Service Descriptions - File Storage (Standard) - Available Functions

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• Is it possible to use File Storage as a virtual disk of Dedicated Hypervisor (Hyper-V)?ECL2.0, File Storage Premium, File Storage Standard

  It is not possible to use File Storage as a virtual disk of Dedicated Hypervisor (Hyper-V).

  Reference:

  Service Descriptions - File Storage(Standard)

  Service Descriptions - File Storage(Premium)

  -Excerpt-
  NFS mounting from Windows clients is not supported.

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• Creation error occurs when creating File Storage.Common, ECL2.0, File Storage Premium, File Storage Standard

  There is a difference in the menus provided in each region, and whether menus are provided or not depends on group and region.
  

  Please check the Service Descriptions for menus provided in each region.

  Service Descriptions - The List of Services provided in each Region

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• Can I perform NFS mounting from Windows clients on File Storage menu?ECL2.0, File Storage Premium, File Storage Standard

  This service’s specifications are not mountable from Windows OS genuine NFS Client on both File Storage(Standard) and File Storage(Premium).

  参考：

  Service Description - File Storage (Standard) - Restrictions

  Service Description - File Storage (Premium) - Restrictions

   

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• Can I use from Windows OS genuine NFS Client?File Storage Premium, File Storage Standard

  No. This service's specifications are not mountable.

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• Can I change the capacities volume size?File Storage Premium, File Storage Standard

  No. You cannot change the capacities of volume once you start using it.

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• Can I create the data network volume?File Storage Premium, File Storage Standard

  No. Creating volume will fail. At such time, You are noted that you are required to re-create once-failed volume by assigning storage network.

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