FAQ（ECL2.0）

ECL2.0 - FAQ

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• Which browsers are available for Smart Data Platform Portal?Common

  The Following two browsers are available for Smart Data Platform Portal :

  1. Google Chrome
  2. Firefox

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• Is this menu compatible with scale-up configurations?SAP HANA

  Customers can scale-up GP2(model with 256GB memory) to GP3 (model with 512GB memory).

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• What do I have to need to use SSL?PaaS

  If you use the shared domain name(*.eclpaas.com), you will not have to do anything. If you can access your application by HTTP, you can also access by https.

  If you use your domain name, you will need to use the SSL Option. You will be supposed to generate CSL, get a certification, and apply for the option via the control panel.

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• Do I use via the Internet in order to “export” the Images ?Image Storage

  Yes. You need to use via the Internet in order to “import” and “export” the Images.
  So, you do NOT allow to "import" and "export" them via the VPN and others but the Internet.

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• Please tell me the conditions under which the MAC address of the instance's interface is changed.Virtual Server

  MAC address at an interface on an instance is not changed under the following conditions.

  • Operated Live Migration function
  • Triggered HA（High Availability）
  • Rebooting or turning OFF/ON

  On the other hand, MAC address at an interface on an instance will not hold under the following conditions.

  • Adding another interface after deleting some interface
  • Creating a replication of an instance from the image which was created from the original instance.

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