FAQ（ECL2.0）

ECL2.0 - FAQ

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• Operation(258)
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• Could you let me know what application are required to utilize My Oracle Support(MOS)?Oracle

  Register Oracle profile, Issue support ID, Associate the profile and support ID are required. For more details, please refer to the service description.

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• Is it possible to order this service simultaneously？Host-based Security

  No.
  
  Please wait until the processing order is completed.

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• How can I operate security patches?PaaS

  NTT Com operates all patches regarding Cloud Foundry.

  Patches regarding middleware, which could affect your applications, are not automatically applied. When a security patch is released, NTT Com notifies customers via email. After that, if you deploy your applications again, the patch will be applied. Then, you can switch routes after you test your application without an outage.

  NTT Com has a plan to provide an automatic patching option in the future.

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• Are there restrictions on some settings?Firewall (Brocade 5600 vRouter)

  There are restrictions on some settings (such as the settings for management traffic of this menu) in this menu.

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• What should I do when I can NOT move forward after clicking the “Create Instance” buttonVirtual Server

  You are required to configure a Logical Network in advance before you create an Instance.

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