FAQ(ECL2.0)

Baremetal Server - FAQ

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  • When I tried to perform various settings on the UEFI (BIOS) screen at bare metal server startup, I was asked for the Administrator password. Please tell me the password to enter here.Baremetal Server, ECL2.0

    The Administrator password required on the UEFI (BIOS) is not disclosed.

    If all functions of UEFI (BIOS) are provided to customers, it will be difficult for to use and maintain quality of the service. So please note that customers are not allowed to change the settings.

    Service Descriptions - Baremetal Server - Terms and Conditions

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  • Even if I execute the ECL CLI command (ecl baremetal server stop), the bare metal server does not stop.Baremetal Server, ECL2.0

    The ECL CLI command (stop ecl bare metal server) executes a shutdown on software level via ACPI, so, depending on software status, it might take some time to stop power supply or it might not be stopped.

    If you want to definitely stop the baremetal server, please stop the power supply on hardware level as referred in below document.

    Tutorial - Baremetal Server - Baremetal Server power operations

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  • How to make NIC redundancy at Baremetal ServerBaremetal Server, ECL2.0

    Steps to make NIC redundancy at Baremetal Server whose host OS is created with Enterprise Cloud 2.0 official template Red Hat Enterprise Linux 7 image are following.

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    1. Connect same logical network to each physical network device which connected each 2 physical NIC on same plane Baremetal server via Enterprise Cloud 2.0 Cloud computing control panel
    ==================================================
    Please make connection between same logical network and each physical network device which connected each 2 physical NIC on same plane Baremetal server with the procedure which informing at following tutorial.On this case, please specify each same segment type.

    In addition, please specify same segment ID about segment ID(VLAN ID) each in the case of using vlan in segment type.

    ==================================================
    2. Make redundant interface and configure IP address to redundant interface on Baremetal server host OS(Red Hat Enterprise Linux 7)
    ==================================================
    Please make interface redundancy with execute following command with Shell on Baremetal server host OS(Red Hat Enterprise Linux 7).

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    2-1. Disable IPv4 and IPv6 on physical NIC#1 and #2 which connected to the same plane on Baremetal server
    --------------------------------------------------
    # nmcli connection modify [physical_connection_name_1] autoconnect on ipv4.method disable ipv6.method ignore
    # nmcli connection modify [physical_connection_name_2] autoconnect on ipv4.method disable ipv6.method ignore

    ※Please specify the existing connection name which corresponds to physical NIC#1 on Baremetal server to physical_connection_name_1
    ※Please specify the existing connection name which corresponds to physical NIC#2 on Baremetal server to physical_connection_name_2

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    2-2. Create bonding interface using physical NIC#1 and #2 connected to the same plane on Baremetal server
    --------------------------------------------------
    # nmcli connection add type bond con-name [bond_connection_name_1] ifname [bond_interface_name_1] miimon 100 updelay 0 downdelay 0 mode active-backup primary [slave_interface_name_1] # nmcli connection add type bond-slave ifname [slave_interface_name_1] master [bond_interface_name_2] # nmcli connection add type bond-slave ifname [slave_interface_name_2] master [bond_interface_name_2]

    ※Please specify the existing connection name which corresponds to physical NIC#1 on Baremetal server to physical_connection_name_1
    ※Please specify the existing connection name which corresponds to physical NIC#2 on Baremetal server to physical_connection_name_2
    ※Please specify the new creating connection name for bonding interface to bond_connection_name_1
    ※Please specify the new creating bonding interface name to bond_interface_name_1
    ※Please specify the interface name of physical NIC#1 on Baremetal server which becomes to slave of bonding interface to slave_interface_name_1
    This interface becomes to primary physical NIC of bonding interface.
    ※Please specify to interface name of physical NIC#2 on Baremetal server which becomes to slave of bonding interface to slave_interface_name_2
    This interface becomes to secondary physical NIC of bonding interface.
    ※Please specify bonding interface name to bond_interface_name_2. Accordingly, please specify the same value as "bond_interface_name_1"

    --------------------------------------------------
    (Please carry out "2-3." in addition in the case of only using "flat" for segment type when connected with logical network in "1.".)
    2-3. Manually IP address setting to bonding interface(Please specify the parameters such as the default gateway more as needed.)
    --------------------------------------------------
    # nmcli connection modify [bond_connection_name_2] autoconnect on ipv4.method manual ipv4.address [ip_address_1]

    ※Please specify the connection name of bonding interface to bond_connection_name_2.
    Accordingly, please specify the same value as "bond_connection_name_1".
    ※Please specify the IP address assigned to bonding interface with CIDR format to ip_address_1.

    --------------------------------------------------
    (Please carry out "2-4." in addition in the case of only using "vlan" for segment type when connected with logical network in "1.".)
    2-4. Disable IPv4 and IPv6 on bonding interface.
    --------------------------------------------------
    # nmcli connection modify [bond_connection_name_2] autoconnect on ipv4.method disable ipv6.method ignore

    ※Please specify the connection name of bonding interface to bond_connection_name_2.
    Accordingly, please specify the same value as "bond_connection_name_1".

    --------------------------------------------------
    (Please carry out "2-5." in addition in the case of only using "vlan" for segment type when connected with logical network in "1.".)
    2-5. Create VLAN interface using bonding interface
    --------------------------------------------------
    # nmcli connection add type vlan dev [bond_interface_name_3] con-name [vlan_connection_name_1] ifname [vlan_interface_name] id [vlan_id]

    ※Please specify the new creating bonding interface name which VLAN interface uses to bond_interface_name_3.
    Accordingly, please specify the same value as "bond_interface_name_1".
    ※Please specify the new creating connection name which is for VLAN interface to vlan_connection_name_1
    ※Please specify the new creating VLAN interface name to vlan_interface_name.
    ※Please specify VLAN ID which corresponds to connected logical network to vlan_id.

    --------------------------------------------------
    (Please carry out "2-6." in addition in the case of only using "vlan" for segment type when connected with logical network in "1.".)
    2-6. Manually IP address setting to VLAN interface(Please specify the parameters such as the default gateway more as needed.)
    --------------------------------------------------
    # nmcli connection modify [vlan_connection_name_2] autoconnect on ipv4.method manual ipv4.address [ip_address_2]

    ※Please specify the connection name of VLAN interface to vlan_connection_name_2.
    Accordingly, please specify the same value as "vlan_connection_name_1".
    ※Please specify the IP address assigned to VLAN interface with CIDR format to ip_address_2.

    --------------------------------------------------
    2-7. Restarting network(or rebooting OS)
    --------------------------------------------------
    # systemctl restart network.service
    (# shutdown -r now)

    --------------------------------------------------

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  • Why the hot swap is N/A at the time of an HDD failure regarding Workload Optimized 2?Baremetal Server, ECL2.0

    It is one of the specifications of Workload Optimized 2 that the customers can set up the RAID configuration and so forth. So, the hot swap is not available to protect the data owned by the customers.

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  • On the Windows server created from the official image template, the expiration date of Volume Activation Authentication is displayed. Does it need updating and other work on Customer's side?Baremetal Server, ECL2.0, OS, Virtual Server

    No. Work on the customer side is unnecessary.
    When connected to the common function gateway and communicating with the authentication server, the authentication is updated regularly.

    Tutorials - Virtual Server - Activate your OS License
    Tutorials - Baremetal Server - Activate your OS License

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  • How to change BIOS settings on Baremetal server?Baremetal Server, ECL2.0

    In the server list of Cloud Computing Control Panel, you can change the setting at 'Set UEFI' from the action of the target Baremetal server.

    Refer to below Tutorial regarding how to access to UEFI(BIOS) setting window.
    Tutorial - Baremetal Server Tools

    Refer to below Service Description regarding the list of UEFI settings.
    Service Description - Baremetal Server - UEFI Function

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  • Are there any restrictions regarding virtual appliances which can work on Virtual server or Baremetal server?Baremetal Server, ECL2.0, Virtual Server

    There are no restriction regarding virtual appliances brought from Customer's environment which work on Virtual server or Baremetal server.

    However,  BYOL(Bring Your Own License) included virtual appliances is not supported, so we do not support if there are any troubles on its working.
    Reference: Service Descriptions - Image Storage

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  • Can I use the VXLAN offload for the bare metal server NIC?Baremetal Server, ECL2.0

    As for the bare metal server, VXLAN offload of NIC is not supported.

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  • Can I change host name of Baremetal server?Baremetal Server, ECL2.0

    No, you can not change Baremetal server name displayed in the server list of the Baremetal server.
    Tutorial - Baremetal Server Tools

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  • How to select Boot mode of Baremetal server?Baremetal Server, ECL2.0

    You can select Boot mode via portal/API when you start/reboot a Baremetal server.

    Service Description - Manage Baremetal Server - Power Action

    Tutorial - Baremetal Server power operations

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