FAQ

We ordered Managed FW from Security Menu via Portal however once clicked "Transmission", "Now processing" message is shown and remaining. It seems process of ordering doesn't be completed.

(:Last updated)

Due to many orders of servers, it may take a long time when processing the flow of creation devices, changing plans, or other processes.

In addition, in order to apply Security menu, customer needs to disable pop-up block on Internet Browser in advance. Setting can be configured in following procedure.
Tutorials - Security - Browser Setting

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