On the Managed Anti-Virus administration screen, "Test SMTP Settings" is successful, but the actual alert mail fails.

(:Last updated)

"Testing SMTP settings" is not for verifying whether alert mail is sent, but for verifying the connectivity to the mail server.
There is a possibility that the setting of the destination address is incomplete as a reason for failing to send the actual alert mail, please check it again.

Tutorial - Host-based Security - Setting up Alert Email Sending

Tutorial - Host-based Security - Setting up the Alert Destination

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