FAQ（ECL2.0）

ECL2.0 - FAQ

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• Operation(258)
• Specification(574)
• Billing(24)
• Construction(250)

• Please tell me how to set OpenVPN server / client.ECL2.0, Firewall (Brocade 5600 vRouter)

  We have disclosed Operation-confirmed setting examples, so please refer to them.

  * OpenVPN server / client setting
  https://ecl.ntt.com/en/documents/tutorials/rsts/Firewall/fwvpn/openvpn_connect.html

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• Please tell me the connection method using OpenVPN (inter-site tunnel) function.ECL2.0, Firewall (Brocade 5600 vRouter)

  We have disclosed Operation-confirmed setting examples, so please refer to them.

  *Connection using OpenVPN (inter-site tunnel) function
  https://ecl.ntt.com/en/documents/tutorials/rsts/Firewall/fwvpn/openvpn_tunnel.html

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• How to configure remote access VPN using L2TP / IPsec?ECL2.0, Firewall (Brocade 5600 vRouter)

  We have disclosed Operation-confirmed setting examples and Usage model operation confirmed, so please refer to them.

  * Remote access VPN using L2TP / IPsec
  https://ecl.ntt.com/en/documents/tutorials/rsts/Firewall/fwvpn/l2tp_ipsec.html

  * Remote Access VPN Configuration Example
  https://ecl.ntt.com/en/documents/tutorials/rsts/networkfunction/function_c_b.html

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• Please tell me the connection method using IPsec function.ECL2.0, Firewall (Brocade 5600 vRouter)

  We have disclosed Operation-confirmed setting examples and Usage model operation confirmed, so please refer to them.

  * Connection using IPsec (inter-site tunnel) function
  https://ecl.ntt.com/en/documents/tutorials/rsts/Firewall/fwvpn/ipsec_tunnel.html

  * Site-to-site VPN configuration example
  https://ecl.ntt.com/en/documents/tutorials/rsts/networkfunction/function_c_a.html

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• How do I create / delete a firewall instance?ECL2.0, Firewall (Brocade 5600 vRouter)

  Creation/deletion of the firewall instance can be performed from the customer portal / API.
  Please refer to the Tutorial for specific instructions.

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• After clicking "Approve AWS Connection", the error message(Service Unavailable: Not in Ins Time) appears.Amazon Web Services Inter-Connectivity, ECL2.0

  You might click "Approve AWS Connection" outside the reception hours of this menu(9: 30 - 17: 30 Japan Time on Weekdays). Please try it again during the reception hours.

  Service Descriptions - Amazon Web Services Inter-Connectivity - Important Things to Note when Ordering
  The reception hours for this Service Menu is 9: 30 - 17: 30 Japan Time on Weekdays.

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• Please tell me what to do if there is an error when connecting the logical network on Firewall(Brocade 5600 vRouter).ECL2.0, Firewall (Brocade 5600 vRouter)

  I regret to say but it is necessary for the customer to delete and recreate the instance.
  You might face an error when default_gateway and ip_address are duplicated. Please check the IP address settings.

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• Can I set multiple destinations for alert notification emails on Host-based Security menu?ECL2.0, Host-based Security

  Yes. By setting "Individual Notifications" in addition to "Basic Alert Destination", you can set multiple notification destinations as desired.

  Tutorials - Host-based Security - Setting up the Alert Destination

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• How to register the remote desktop of Virtual Server?ECL2.0, Windows Server Remote Desktop Services SAL

  In the official image of "Windows Server Remote Desktop Services SAL", either of 10SAL, 30SAL, 50SAL, or 100SAL is installed as a set on the license server. Please select a template that contains the number of SAL as you want to use. The license for remote desktop is provided by us. After you select a template and please install roles you like.

  Please refer to the tutorial for the detailed procedure.
  Reference: Tutorial - Use Windows Server Remote Desktop Services SAL

  Please refer to the following service descriptions.
  Reference: Service Descriptions - Windows Server Remote Desktop Services SAL

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• On "Web filter function" of Managed UTM, is it possible to set a white list format in which all deny is set for Web access and only permitted URLs are registered?ECL2.0, Network-based Security

  It can be realized by setting as below. However, wildcards can not be used in Global URL List. Please check the tutorial for details.

  ex)
  1 URL:AAA.co.jp Type:simple Action:exempt
  2 URL:BBB.co.jp Type:simple Action:exempt
  3 URL:* Type:wildcard Action:block

  Tutorials - Managed Firewall / Managed UTM - Web Fileter [ Web Filter Function Profile ]

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