FAQ

I don't know the password of the organization user in Mmanaged v Platform Powered by VMware - vCloud Director tenant portal.

(:Last updated)

The organization user can't confirm their password.
Only the Organization Administrator can reset the password of the organization user.
If you are the organization user and don't know (or forget) the password of the organization user, please contact the Organization Administrator.

Below is how to reset the password of the organization user.

  1. Access to URL of vCloud Director tenant portal.
    vCloud Director Tenant Portal
    I don't know the URL of "vCloud Director tenant portal" of "Managed v Platform Powered by VMware".
  2. The Organization Administrator need to login to "vCloud Director tenant portal".
    vCloud Director tenant portal
    User : The Organization Administrator's user name
    Password : Password of the Organization Administrator
    Click "Login"
  3. Open the management menu in vCloud Director tenant portal
    a. Click "Hamburger menu"
    b. Click "Management"
  4. Confirm the organization user name in Management menu
    Management
    a. Click "access control"
    b. Click "user"
  5. Select the organization user.
    User
    a. Click the radio button of the rganization user name.
    b. Click "Edit"
  6. Edit the password
    Edit the user
    Password : Input the password
    Check the password : Re-type the password
    Click "Save"

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