Home > Enterprise Cloud 2.0 Support Information > FAQ - Enterprise Cloud 2.0 > The error message "Error in retriving Remote File Dir. Not authorized" is displaied in the Authorization of Licence field after login the NetScaler.

FAQ

The error message "Error in retriving Remote File Dir. Not authorized" is displaied in the Authorization of Licence field after login the NetScaler.

2017-03-27 (2020-10-12:Last updated）

Please go ahead to click the "Continue" button to skip the authentication of the License.
In detail, please visit the tutorial.

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