FAQ

Please tell me about the monitoring / the outage notification for Firewall(Brocade 5600 vRouter).

(:Last updated)

When the outage of the infrastructure on which the firewall is working is detected, the outage notification is given to the customers.  However, as we do not monitor the individual firewalls, we don't send the outage notification for the individual firewalls.
If you wish to confirm the outage on your firewall, you can inquire via the ticket system and we will check the status or the issue on your firewall.

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