FAQ（ECL2.0）

Image Storage - FAQ

• All(16)
• Operation(9)
• Specification(9)
• Construction(2)

• I can not delete the image. "Error: image deletion is not allowed" is displayed.ECL2.0, Image Storage

  Image protection might be enabled by "Protect" checked at the time of uploading the image.
  Please refer to the FAQ below and remove the protection before trying to delete it.

  FAQ - Is it possible to remove image which was created with protection turned "on"?

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• I copied the image, but the process does not complete. Please tell me the required time.ECL2.0, Image Storage

  Depending on the size of the image, the source region, and the destination region, the time it takes to copy the image varies.

  Please refer to the following documents for estimated time .

  Also, the maximum file size that can be copied with the image copy function is 300 GB.

  When "QCOW 2" is specified as the file format at the time of image creation, the size may be compressed and the image copy function may be available.

  Reference：Service Descriptions - Image Storage - (Supplemental) Detailed specifications of image copying (Common for Private Template/private ISO)

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• I can not delete the Private Template Image shared by other tenants.ECL2.0, Image Storage

  Shared images can not be deleted from Destination Tenant.

  If you edit a shared member from Source Tenant and exclude it from the shared member, it will not appear in Destination Tenant.

  To delete Private template images, you can delete shared images only from Source Tenant.

  Reference: Tutorial - Use Image Storage - Image Sharing

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• Is it possible to share the same private image file between different tenants?ECL2.0, Image Storage

  Yes. By setting to share Images, Customers can publicize and share their own images stored within their own Tenant Image Storage.
  Reference：Service Descriptions - Image Storage - Areas that are available for image sharing and image copying

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• Is it possible to move an instance to another Tenant?ECL2.0, Image Storage, Virtual Server

  It is not possible to move an instance directly to another tenant, but by using the "Image share" function or "copy of the image" function of the "Image Storage" menu, you can create a copy of the instance in another tenant.
  # Please refer to below for the details of "Image share" or "copy of the image".
  Service Description - Image Storage - Operable Items in Private Template

  Create a copy of the instance by using "Image share"
  (Create a copy in another tenant in the same region)

  Instance created from image

  1. In the source tenant, create a snapshot of the instance.
  Tutorials - Virtual Server - Create a Snapshot of the Instance

  2. (In case of data volumes attached to the instance) In the source tenant, detach volumes from the instance and upload them to an image.
  Tutorials - Virtual Server - Upload a Volume to an Image

  3. In the source tenant, add the destination tenant on "Edit Image Share Member".
  Tutorials - Image Storage - Edit Image Share Member ( Operate in an Image-sending Tenant)

  4. In the destination tenant, accept an Additional Share Member Request.
  Tutorials - Image Storage - Accept an Additional Share Member Request (Operation at an Image-received/Image-shard Tenant)

  5. In the destination tenant, create an instance from snapshot (when you shared images of data volumes, create data volumes from image and attach them to the instance).
  Tutorials - Virtual Server - Adding a Data Volume to an Instance

  6. (When the instance in the source tenant is unnecessary) In the source tenant, terminate the instance.
  Tutorials - Virtual Server - Terminate an Instance

  Instance created from volume

  1. In the source tenant, delete the instance.
  Tutorials - Virtual Server - Terminate an Instance

  2. In the source tenant, upload the root volume to an image (In case of data volumes attached to the instance, upload them to an image too).
  Tutorials - Virtual Server - Upload a Volume to an Image

  3. In the source tenant, add the destination tenant on "Edit Image Share Member".
  Tutorials - Image Storage - Edit Image Share Member ( Operate in an Image-sending Tenant)

  4. In the destination tenant, accept an Additional Share Member Request.
  Tutorials - Image Storage - Accept an Additional Share Member Request (Operation at an Image-received/Image-shard Tenant)

  5. In the destination tenant, create a volume from image and create an instance from volume (when you shared images of data volumes, create data volumes from image and attach them to the instance).
  Tutorials - Virtual Server - Adding a Data Volume to an Instance

  6. (When the instance in the source tenant is unnecessary) In the source tenant, terminate the instance.

  Create a copy of the instance by using "copy of the image"
  (Create a copy in another region in the same contract)

  Instance created from image

  1. In the source tenant, create a snapshot of the instance.
  Tutorials - Virtual Server - Create a Snapshot of the Instance

  2. (In case of data volumes attached to the instance) In the source tenant, detach volumes from the instance and upload them to an image.
  Tutorials - Virtual Server - Upload a Volume to an Image

  3. In the source tenant, copy the images to the destination tenant.
  Tutorials - Image Storage - Copy Images

  4. In the destination tenant, create an instance from snapshot (when you copied images of data volumes, create data volumes from image and attach them to the instance).
  Tutorials - Virtual Server - Adding a Data Volume to an Instance

  5. (When the instance in the source tenant is unnecessary) In the source tenant, terminate the instance.
  Tutorials - Virtual Server - Terminate an Instance

  Instance created from volume

  1. In the source tenant, delete the instance.
  Tutorials - Virtual Server - Terminate an Instance

  2. In the source tenant, upload the root volume to an image (In case of data volumes attached to the instance, upload them to an image too).
  Tutorials - Virtual Server - Upload a Volume to an Image

  3. In the source tenant, copy the images to the destination tenant.
  Tutorials - Image Storage - Copy Images

  4. In the destination tenant, create a volume from image and create an instance from volume (when you copied images of data volumes, create data volumes from image and attach them to the instance).
  Tutorials - Virtual Server - Adding a Data Volume to an Instance

  5. (When the instance in the source tenant is unnecessary) In the source tenant, terminate the instance.

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• Can I share images among tenants in different regions?ECL2.0, Image Storage

  No.
  When using the same image among different tenants of the region, please use the "copy image" function.
  In addition, if you use "Copy Image", the fee for the image will occur in both tenants.
  Reference; Service Descriptions - Image Storage - (Supplemental) Areas that are available for image sharing and image copying (Common areas for Private Template/private ISO)

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• I created a server from a shared image on the receiving side tenant and deleted that image on the sharing side. Is there any effect on the server?ECL2.0, Image Storage

  No. There is no effect on the existing server.
  Only the tenant on the receiving side can no longer see or utilize the private image template.

  Service Description - Image Storage - Operable Items in Private Template

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• When an image is shared with another tenant, is the usage fee of Image Storage charged on the receiving side tenant?ECL2.0, Image Storage

  No. No usage fee of Image Storage is charged on the receiving side tenant.
  When a resource is created from that image, the usage fee of that resource will be charged.

  Service Description - Image Storage - Operable Items in Private Template

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• I cannot download the image.ECL2.0, Image Storage

  There are the following restrictions on downloading images, so please check.

  Service Description - Image Storage - Operable Items in Private Template

  *It is impossible for Customers to download and then export Licensed OS image (the OS License is attached within this image) to the external environment.

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