FAQ（ECL2.0）

Baremetal Server - FAQ

• All(25)
• Operation(10)
• Specification(15)
• Construction(6)

• When I tried to perform various settings on the UEFI (BIOS) screen at bare metal server startup, I was asked for the Administrator password. Please tell me the password to enter here.Baremetal Server, ECL2.0

  The Administrator password required on the UEFI (BIOS) is not disclosed.

  If all functions of UEFI (BIOS) are provided to customers, it will be difficult to use and maintain quality of the service. So please note that customers are not allowed to change the settings.

  Service Descriptions - Baremetal Server - Terms and Conditions

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• Even if I execute the ECL CLI command (ecl baremetal server stop), the bare metal server does not stop.Baremetal Server, ECL2.0

  The ECL CLI command (stop ecl bare metal server) executes a shutdown on software level via ACPI, so, depending on software status, it might take some time to stop power supply or it might not be stopped.

  If you want to definitely stop the baremetal server, please stop the power supply on hardware level as referred to the below document.

  Tutorial - Baremetal Server - Baremetal Server power operations

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• On the Windows server created from the official image template, the expiration date of Volume Activation Authentication is displayed. Does it need updating and other work on Customer's side?Baremetal Server, ECL2.0, OS, Virtual Server

  No. Work on the customer side is unnecessary.
  When connected to the common function gateway and communicating with the authentication server, the authentication is updated regularly.

  Tutorials - Virtual Server - Activate your OS License
  Tutorials - Baremetal Server - Activate your OS License

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• How to change BIOS settings on Baremetal server?Baremetal Server, ECL2.0

  In the server list of Cloud Computing Control Panel, you can change the setting at 'Set UEFI' from the action of the target Baremetal server.

  Refer to below Tutorial regarding how to access to UEFI(BIOS) setting window.
  Tutorial - Baremetal Server Tools

  Refer to below Service Description regarding the list of UEFI settings.
  Service Description - Baremetal Server - UEFI Function

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• Are there any restrictions regarding virtual appliances which can work on Virtual server or Baremetal server?Baremetal Server, ECL2.0, Virtual Server

  There is no restriction regarding virtual appliances brought from Customer's environment which work on Virtual server or Baremetal server.

  However,  BYOL(Bring Your Own License) included virtual appliances is not supported, so we do not support if there are any troubles on its working.
  Reference: Service Descriptions - Image Storage

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• Can I change host name of Baremetal server?Baremetal Server, ECL2.0

  No, you can not change Baremetal server name displayed in the server list of the Baremetal server.
  Tutorial - Baremetal Server Tools

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• How to select Boot mode of Baremetal server?Baremetal Server, ECL2.0

  You can select Boot mode via portal/API when you start/reboot a Baremetal server.

  Service Description - Manage Baremetal Server - Power Action

  Tutorial - Baremetal Server power operations

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• How to manage firmware version of Baremetal Server.Baremetal Server, ECL2.0

  Customer will be required to manage firmware version. It is recommended that you update the firmware on a regular basis. In addition, please note that, in order to respond to defects that severely affect the service continuation such as serious vulnerability, we may guide you to update the firmware from the service side.
  To update the firmware, please use the driver/maintenance tool of the server vendor.
  Please refer to the tutorial on how to update the firmware.
  Updating the firmware may affect the operation of the customer system, so please check carefully at the time of updating.

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• How to use yum?Baremetal Server, ECL2.0, Virtual Server

  Official image template RedhatOS case
  Repository is provided using Red Hat Update Infrastructure (RHUI). In order to use this RHUI, it is necessary to create a common function gateway on the tenant and connect it to the virtual server. Therefore, please refer to the following tutorial and check whether yum command can be executed.

  3.9. Common Function Gateways
  6.2.3. Add a Network Interface to the Instance

  You also need to create an ifcfg file and restart it. As for the ifcfg file, it becomes the contents of the guest OS and it is excluded from the support. We have confirmed that it becomes possible to communicate with NTP server by setting by referring to [Configuring an Interface with Dynamic Network Settings Using ifcfg Files] below.

  3.5. Configuring Ip Networking with ifcfg Files

  · Official image template CentOS
  By default, there is a repository under /etc/yum.repos.d/. In order to access this repository, it is necessary to subscribe Internet connection menu separately.

  Conditions for Usage with Other Menus

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• How to transfer the files saved on the client terminal to the ECL2.0 server?Baremetal Server, ECL2.0, Virtual Server

  Please prepare FTP server, etc. and transfer the files via the Internet.

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