FAQ
What is the power off operation on VM?
Shutdown the vApp and then Power off will be the recommended operation for the safe shutdown.
Please be careful to Power off the vApp when the vApp is power on status, the data on the Guest OS may be broke due to the forcible power off of VM.
Shutdown operation is required to install and running VMware tools on the VM.
Please find the Enterprise Cloud user guide, operate vApp chapter.