FAQ（ECL1.0）

Integrated Network Appliance - FAQ

• All(25)

• What kind of load distribution method can be applied to load balancing of Integrated Network Appliance?Integrated Network Appliance

  Load distribution methods are as follows;

  • Round Robin (give numbers to each member in an order)
  • Hash
  • Last Connection
  • URL

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• Firewall cannot be set appropriately with Integrated Network Appliance. Could you provide logs?Integrated Network Appliance

  We are afraid we do not provide logs. Please note that we do not acquire logs of filtering and other settings for Integrated Network Appliance.

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• How long would the connectivity interruption be, if incidents occur in Integrated Network Compliance?Integrated Network Appliance

  If you selected redundant plan, hot standby will be provided and switch the network in approximately 30 seconds. Even when single plan is selected, infrastructure side is redundant; therefore network will be switch in approximately 5-10 minutes.
  *Time takes will be different according to type of incidents and infrastructure architecture.

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• How many filter rules, SNAT, and DNAT rules can we setup in Integrated Network Appliance(INA)?Integrated Network Appliance

  For the INA, the following number of rules can be set regardless of the plan.

  Firewall rule: Approximately 100 rules(including Global Rules)
  SNAT/DNAT rule: Approximately 100 rules (including Global Rules and SNAT rule and DNAT rule)

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• How can we set up Integrated Network Appliance (INA)? We can't establish connectivity via INA.Integrated Network Appliance

  Please refer to "Startup Construction Guide" for INA configuration. Initially, all the sessions are denied in INA as a default. If you want to set up connectivity, please configure Access list, NAT and routings.

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• Can we change Global rules on the Integrated Network Appliance(INA)?Integrated Network Appliance

  No, you can not change or delete Global rules. Also, the Global rule is set as high priority from the rule set by customer.

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• What is the difference between Compact and Large of Integrated Network Appliance(INA) plan. Any specific difference between them?Integrated Network Appliance

  There are no functional differences between the 2 plans. We recommend choosing Large plan for the customer who is considering using Load balancer and IP-Sec functionality, to avoid performance degradation.

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• Does Integrated Network Appliance(INA) has Stateful packet inspection feature?Integrated Network Appliance

  Yes, Stateful packet inspection is activated in INA. You cannot disable the feature.

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• Can we change from single to redundant of Integrated Network Appliance(INA) plan?Integrated Network Appliance

  Yes, you can change the INA plan from single to redundant from customer portal.

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• What are Firewall, Integrated Network Appliance(INA), routing and global rule in Integrated Network Appliance(INA)?Integrated Network Appliance

  Those are the default rules we set for providing, monitoring and maintaining each service. We can show them to you, however, please be noted that we cannot answer certain questions such as details and purposes of them.
  Also, please understand that we might add, change and terminate rules without informing you in advance.

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