FAQ（ECL1.0）

ECL1.0 - FAQ

• All(127)
• Operation(1)
• Specification(2)

• Can I set multiple email addresses for receiving ping alert emails from ping monitoring system?Monitoring

  Yes. You can set multiple email addresses for receiving ping alert emails.

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• How much space on my Storage do I need to upload a Private Catalog?Private Catalog

  The space you need to upload Private Catalog differs from the size of the OVA files.
  Please prepare an appropriate space that is specified and reserved on OVF.

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• I am using Red Hat Enterprise Linux Server 5 / 6 or later and why does my VMware Tools not start?Network

  Kernel update may be the problem.
  Please log in to guest OS and execute the commands below.

  #/usr/bin/vmware-config-tools.pl
  

  Ex.

  [root@localhost ~]# /usr/bin/vmware-config-tools.pl
  Initializing...
  Making sure services for VMware Tools are stopped.
  vmware-tools stop/waiting
  [EXPERIMENTAL] The VMware FileSystem Sync Driver (vmsync) is a new feature that
  creates backups of virtual machines. Please refer to the VMware Knowledge Base
  for more details on this capability. Do you wish to enable this feature?
  [no]
  Found a compatible pre-built module for vmsync. Installing it...
  Found a compatible pre-built module for vmci. Installing it...
  Found a compatible pre-built module for vsock. Installing it...
  The module vmxnet3 has already been installed on this system by another
  installer or package and will not be modified by this installer. Use the flag
  --clobber-kernel-modules=vmxnet3 to override.
  The module pvscsi has already been installed on this system by another
  installer or package and will not be modified by this installer. Use the flag
  --clobber-kernel-modules=pvscsi to override.
  The module vmmemctl has already been installed on this system by another
  installer or package and will not be modified by this installer. Use the flag
  --clobber-kernel-modules=vmmemctl to override.
  The VMware Host-Guest Filesystem allows for shared folders between the host OS
  and the guest OS in a Fusion or Workstation virtual environment. Do you wish
  to enable this feature? [yes]
  Found a compatible pre-built module for vmhgfs. Installing it...
  Found a compatible pre-built module for vmxnet. Installing it...
  The vmblock enables dragging or copying files between host and guest in a
  Fusion or Workstation virtual environment. Do you wish to enable this feature?
  [no]
  Found a compatible pre-built module for vmblock. Installing it...
  No X install found.
  Creating a new initrd boot image for the kernel.
  vmware-tools start/running
  The configuration of VMware Tools 8.6.10 build-913593 for Linux for this
  running kernel completed successfully.
  You must restart your X session before any mouse or graphics changes take
  effect.
  You can now run VMware Tools by invoking "/usr/bin/vmware-toolbox-cmd" from the
  command line or by invoking "/usr/bin/vmware-toolbox" from the command line
  during an X server session.
  To enable advanced X features (e.g., guest resolution fit, drag and drop, and
  file and text copy/paste), you will need to do one (or more) of the following:
  1. Manually start /usr/bin/vmware-user
  2. Log out and log back into your desktop session; and,
  3. Restart your X session.
  Enjoy,
  --the VMware team
  

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• Can I select between Customer Portal ver1.0 and Customer Portal ver2.0?Portal

  Sorry. You cannot select GUIs.
  GUIs that are provided as of now are as below:

  Customer Portal ver2.0 applied Data Centers: only Customer Portal ver2.0 is available
  Customer Portal ver2.0 unapplied Data Centers: only Customer Portal ver1.0 is available

  Now, Customer Portal ver2.0 will be applied to Data Centers yet to be applied one by one (as of March 2015).

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• I added vNICs on my Windows Virtual Machine, but it appears in random order on my guest OS.Public Catalog

  On the guest OS, vNICS will appear in random order.

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• When registering as portal user, can I register the same login ID as other existent portal users?Portal

  No, you cannot register a login ID that is already registered.
  You need to register a unique login ID.

  Note: Login IDs cannot be changed once you have registered it.

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• How can I set up my environment to route transmissions through its APGW?vFirewall / vLoad Balancer

  Please carry out the following configuration on the router.

  1. Add IP Address Object.
  2. Add Static Route Setting.
     Network Address: [IP address of the object added in Step 1] Gateway: Host-VPN Gateway Alias
     Interface: vpn
  3. Add Filter Rule.
     Interface: vpn

  [Reference] -Enterprise Cloud User's Guide
  Registering IP Addresses
  Adding static route settings
  Adding filter rules

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