FAQ(ECL1.0)
ECL1.0 - FAQ
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- Operation(1)
- Specification(2)
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- I forgot my security portal login URL or Password. What should I do?ECL1.0, Security Option
- When access the security portal, a screen appears stating that "You are temporarily unable to log in."ECL1.0, Security Option
- Firewall cannot be set appropriately with Integrated Network Appliance. Could you provide logs?Integrated Network Appliance
- Is memory size of virtual server of which catalogue was created included in catalogue size when creating private catalogue?Private Catalog
In order to import virtual server template, a space that exceeds the total value of template's disk space and memory space is required.
(Not the file size of OVA files itself)Space used;
While importing Memory space + Disk space of virtual server
After imported Disk space of virtual server【Reference】
Enterprise Cloud customer support document can be downloaded from below link.
https://ecl.ntt.com/en/documents/1.0/ - I failed to reduce disk size of a virtual machine with an error.Compute Resource
- How many filter rules, SNAT, and DNAT rules can we setup in Integrated Network Appliance(INA)?Integrated Network Appliance
- I have multiple Enterprise Cloud contracts. Can I download a private template from one site and deploy it to another site?Private Catalog
- In order to set the Static route on the Integrated Network Appliance(INA) on the VPN transit interface towards to the server segment, error has shown up as "Duplicate on the specific Network" and unable to configure.Integrated Network Appliance
INA could not set static routing which is duplicate or overlap to the server segment. Also below address block is prohibit to set the static routing on INA.
- The Global IP that customer has purchased.
- The IP address block for VPN transit.
- The IP address block, which is prohibited to assign, is described in the Service Spec documentation's Server segment chapter.
- I forgot virtual server password. Can I reset the password?Compute Resource
- Can we achieve direct routing on the Integrated Network Appliance (INA) from VPN or Internet to the another?Integrated Network Appliance