FAQ（ECL1.0）

Monitoring - FAQ

• All(4)

• Can I set multiple email addresses for receiving ping alert emails from ping monitoring system?Monitoring

  Yes. You can set multiple email addresses for receiving ping alert emails.

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• Where is Ping monitor section on Performance data screen?Monitoring

  When Server Segment and vFirewall are not connected, Ping monitor cannot function toward devices connected to the relevant Server Segment.

  [Reference] -Enterprise Cloud Function Description
  Server Segments Are Provided

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• Why can I not Ping monitor my Virtual Machine.Monitoring

  You can only Ping monitor Primary NIC set on your Virtual Machine.
  Also, Ping monitored NIC must be connected to vFirewall.

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• There is an IP address that I did not set in the Ping alerts. What is this?Monitoring

  That IP address is set for Ping monitoring.
  Please check the hostname that starts with default value "jvx".

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