FAQ（ECL1.0）

Monitoring - FAQ

• All(4)

• Why can I not Ping monitor my Virtual Machine.Monitoring

  You can only Ping monitor Primary NIC set on your Virtual Machine.
  Also, Ping monitored NIC must be connected to vFirewall.

  Is this page helpful?

  Yes No

  Open in a new window
• There is an IP address that I did not set in the Ping alerts. What is this?Monitoring

  That IP address is set for Ping monitoring.
  Please check the hostname that starts with default value "jvx".

  Is this page helpful?

  Yes No

  Open in a new window
• Can I set multiple email addresses for receiving ping alert emails from ping monitoring system?Monitoring

  Yes. You can set multiple email addresses for receiving ping alert emails.

  Is this page helpful?

  Yes No

  Open in a new window
• Where is Ping monitor section on Performance data screen?Monitoring

  When Server Segment and vFirewall are not connected, Ping monitor cannot function toward devices connected to the relevant Server Segment.

  [Reference] -Enterprise Cloud Function Description
  Server Segments Are Provided

  Is this page helpful?

  Yes No

  Open in a new window