Is this service accommodated to Windows Update?

Question 1

Answer

It is accommodated to Windows Update as of the time of the release of Templates.
You can check the date and time of the update of the Template that was applied to the Virtual Machine at "C:Enterprise_Cloud_Appsreadme.txt" in the Windows OS.

Answer

No, you cannot.
However, it is possible to bring in and use your own licenses if you are contracting the housing of physical servers or a Compute Resource Pool which utilizes dedicated hardware.

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Answer

No, there is no problem.

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Answer

Sorry, we are unable to perform any troubleshooting regarding additional applications installed by the Customer.

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Answer

No, only Standard Edition is available.
Note: This version is different from the 2008RS Standard Edition, as it places no limitations on the number of CPU sockets or Memory capacity.

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Answer

If you are using Red Hat Enterprise Linux Server 5/6 or later, please check its status by the procedures below.
Also, please start up VMware Tools if it is down.

If you are using Red Hat Enterprise Linux Server 5:

How to check VMware Tools status:

# ps -ef | grep vmtools
# service vmware-tools status

# ps -ef | grep vmtools
root 2740 1 0 Dec09 ? 00:00:42 /usr/sbin/vmtoolsd
# service vmware-tools status
vmware-guestd is running

How to start up VMware Tools:

# service vmware-tools start
# service vmware-tools status

# service vmware-tools start
Checking acpi hot plug [ OK ]
Starting VMware Tools services in the virtual machine:
Switching to guest configuration: [ OK ]
Paravirtual SCSI module: [ OK ]
Guest memory manager: [ OK ]
Driver for the VMXNET 3 virtual network card: [ OK ]
VM communication interface: [ OK ]
VM communication interface socket family: [ OK ]
Guest operating system daemon: [ OK ]
# service vmware-tools status
vmware-guestd is running

If you are using Red Hat Enterprise Linux Server 6 or later

How to check VMware Tools status:

# ps -ef | grep vmtools  
# status vmware-tools

# ps -ef | grep vmtools  
root 1274 1 0 10:19 ? 00:00:03 /usr/sbin/vmtoolsd  
# status vmware-tools  
vmware-tools start/running

How to start up VMware Tools:

# start vmware-tools  
# status vmware-tools

# start vmware-tools  
vmware-tools start/running  
# status vmware-tools  
vmware-tools start/running

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Question 2

Can I use OS licenses owned by my company to create Virtual Machines within my Compute Resource Pool?Public Catalog

Question 3

Is it OK if I change the NTP/DNS reference points on Windows Server 2012?Public Catalog

Question 4

An error occurred while I was using IIS in Windows Server 2012. Is it possible for the Customer Support Team to diagnose and fix it for me?Public Catalog

Question 5

Is the Enterprise Edition of Windows Server 2012 available?Public Catalog

Question 6

Please tell me how to start up VMware Tools and how to check its operation?Public Catalog

FAQ

Is this service accommodated to Windows Update?

Support Information

Enterprise Cloud 2.0

Enterprise Cloud 1.0

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