1.3.4. Device version upgrade

This section explains the procedure of version upgrade of Managed WAF.
Operate when upgrading the created device.

  1. Click on [Order] of the menu.

    Click Order


  1. Once the “Order” screen appears, select version upgrade at “Menu” (Subscription Menu Type)

    Order Type


  1. Specify the items necessary for your order.

    Order Screen

    Items

    Descriptions

    Version upgrade target

    Select the device to be upgraded.


  1. Click [Submit].

    Click Send


  1. Confirmation dialog appeared, click on [Save] to application.
    If you wish to quit order, click on [Close].

    [Approximate waiting time until the service order starts] shows the waiting time until the processing of the requested order starts.

    Order Confirm


  1. A Popup screen of “Now Processing” of your order will display.
    (NOTE: In this case, the Order screen will become the “”Modal”” (pop-up) screen.)

    Popup processing Modal window


  1. Once the order processing of your subscription has finished, the following message will display.
    The ‘Popup’ screen will automatically close and the ‘Order’ screen will also automatically reload.

    Completion Notice


  1. The [Order Situation Notice] will appear. After checking the details of it, mark to the “Order Status Check” box, then click “OK”

    Check Completion

    Note

    • Please be sure to mark to the [Order Status Check] box. Otherwise, the same screen will be displayed at next time.

    • If error message appear, please inform us via Enterprise Cloud 2.0 ticket system.