1.3.2. Changing Available Functions of Your SubscriptionΒΆ

This section explains how to apply for functional modifications made on your subscription of the Host-Based Security services (Managed Anti-Virus, Managed Virtual Patch and Managed Host-based Security Package).
Please perform the tasks in this section when you want to change the available menu on the Host-Based Security service.

  1. Click "Order" in the application menu.

    Click Order

  1. The Order screen will be displayed, so select "Change Function" in "Order Type".

    Select Order Type

  1. Specify the items required for your order.

    Order Screen




    Select the menu which will become available after this change from the list.

    Email address

    Enter your contact email address by one-byte alphanumeric letter. (If there is any change on the email address shown on the screen, please update it.)

  1. Click on "Send".

    Click Send

  1. A confirmation dialog will be displayed. Please click on "Save" to apply.
    Click "Close" to cancel.

    Order Confirm

  1. A pop-up screen will appear during order processing.
    (At that time, the Order screen becomes a modal screen.)

    Being Processed Modal window

  1. The following message will be displayed when the order submitted is processed.
    After that, the pop-up screen is automatically closed and the Order screen is reloaded.

    Completion Notice

  1. "Order status notification" is displayed. After confirming the contents, check "Order status check" and click "OK".

    Check Completion


    • Please be sure to put a check in "order status check". If you close the dialog without inserting it, it will be displayed again when you transition to the Order screen next time.

    • If you receive an error message, please contact us at the Enterprise Cloud 2.0 ticket system.