1.3.2. Changing Available Functions of Your Subscription

This section explains how to apply for functional modifications made on your subscription of the Host-Based Security services (Managed Anti-Virus, Managed Virtual Patch and Managed Host-based Security Package).
Please perform the tasks in this section when you want to change the available menu on the Host-Based Security service.


1

Click [ Security ] on the Tenant Control Panel.

Click Security


2

Click [ Order ] for the menu which you want to order.

Click Order


3

Once the “Order” screen has displayed, select「Change Function」 at “Menu” (Subscription Type), as shown below:

Select Order Type


4

Specify the items required for your order.

Order Screen

Item

Description

Menu

Select the menu which will become available after this change from the list.

Email address

Enter your contact email address by one-byte alphanumeric letter. (If there is any change on the email address shown on the screen, please update it.)


5

When filling in all the information required, click [ Send ].

Click Send


6

As the confirmation dialog appears, click [ Save ] to apply for this change. If you want to cancel, click [ Close ].

Order Confirm


7

A pop-up window that says your order is processing will be appear. (The order screen will become a modal one.)

Being Processed Modal window


8

When your order has been proceeded completely, the message below will be displayed. Then, the pop-up window will be closed automatically, and the order screen will be reloaded.

Completion Notice


9

A notification about your order status will be displayed. Please check the details of this, mark the checkbox of the Check Order Status and click the [ OK ].

Check Completion

Note

  • Please surely mark the checkbox of Check Order Status. If you close the dialog without marking, the same dialog will appear once again when you access the order screen next time.

  • In case any error message appears, please contact us via the Enterprise Cloud 2.0 ticket system.