1.3.2. Changing Available Functions of Your SubscriptionΒΆ
This section explains how to apply for functional modifications made on your subscription of the Host-Based Security services (Managed Anti-Virus, Managed Virtual Patch and Managed Host-based Security Package).
Please perform the tasks in this section when you want to change the available menu on the Host-Based Security service.
- Click "Order" in the application menu.
- The Order screen will be displayed, so select "Change Function" in "Order Type".
- Specify the items required for your order.
Item
Description
Menu
Select the menu which will become available after this change from the list.
Email address
Enter your contact email address by one-byte alphanumeric letter. (If there is any change on the email address shown on the screen, please update it.)
- Click on "Send".
- A confirmation dialog will be displayed. Please click on "Save" to apply.Click "Close" to cancel.
- A pop-up screen will appear during order processing.(At that time, the Order screen becomes a modal screen.)
- The following message will be displayed when the order submitted is processed.After that, the pop-up screen is automatically closed and the Order screen is reloaded.
- "Order status notification" is displayed. After confirming the contents, check "Order status check" and click "OK".
Note
Please be sure to put a check in "order status check". If you close the dialog without inserting it, it will be displayed again when you transition to the Order screen next time.
If you receive an error message, please contact us at the Enterprise Cloud 2.0 ticket system.