2.1.2.1. Single Configuration Interface Setting

2.1.2.1.1. Default Value : Interface

By default, any interface has been set up.
[ Port 4 - Port 10 ] are interfaces available for customers.
Port 1-3 are not shown as they are reserved for this menu as necessary ports.

2.1.2.1.2. Setting Items : Interface

Following are the setting items as described follows:

Items

Values

Description

Port

[ Port 4- Port 10 ]

Port number is shown. Edit is unable.

Enable Port

[ ✔ ] (Marking to the checkbox)

Marking to the [ Enable Port ] box allows you to input parameters.
On the other hand, if you have unmarked to the checkbox, the inpute value will clear.
IP Address [CIDR] XXX.XXX.XXX.XXX/24
Input an IP Address being assigned to a port.
You need to specify any IP address, by selecting from the following IP address range of the Subnet ID & the Network ID.
For subnet masks, you need to input ones in CIDR format.
MTU Size 100-1500 [byte]
Specify MTU size of the interface
Default is 1500 bytes.

Network ID

( Select from the List )

Select any Network ID, which you want to use, from your Network list.

Subnet ID

( Select from the List )

Select a specific Subnet ID from the available Subnet list in your selected Logical Network.

Port ID

(Auto-Assign)

Once the new settings has been applied, a new Port ID will be automatically assigned to the relevant port. NOTE: You are NOT allowed to edit any Port ID.

Note

  • In case the user employs VRRP for the other device used in a pair, it is necessary to set different VRRP ID for it.


2.1.2.1.3. Unauthorized IP addresses

The following IP addresses are not available for Interface, Routing, Address objects, Destination NAT and Source NAT.
When using these IP addresses, the operation may cause an error.
  • 100.65.0.0/16
  • 100.66.0.0/15
  • 100.68.0.0/14
  • 100.72.0.0/14
  • 100.76.0.0/15
  • 100.78.0.0/16
  • 100.80.0.0/13
  • 100.88.0.0/15
  • 100.91.0.0/16
  • 100.92.0.0/14
  • 100.126.0.0/15

2.1.2.1.4. Preparing for a New Settings

  1. By clicking [ Port Management ] in the [ Network Management ], the detailed screen of [ Network Management ] will appear.
    Single configuration does not use [ Cluster Port Management ] and [ Cluster Route Management].
    トップ画面

  1. To enable the user network information to be referred to, click and select the device to be set, and then click [ Get Network Info ].
    Port Management

  1. [ Task Status ] is displayed. When completed normally, the task status of Get Network Info turns green. Click [x] to close the window.
    Task Status

  1. By click the setting target device for selecting, click [ Manage Interfaces ] .
    デバイス選択

  1. Select the target port for setting, then click [ Edit ].
    Manage Interfaces

  1. Enter the setting value by ticking [ Enable Port ].
    ポート設定

  1. After inputting the setting value, click the [ Save ] button. The saved data is not applied to the device with only this action.

    ポート設定保存

Note

The [IP Address[CIDR]]needs to be input with the CIDR style as the example below.
Example:
192.168.2.100/24
[IP Address]+[/]+[Subnet]

Once you have prepared for the port settings, please accordingly apply for the new settings by following the procedure of [ Applying configuration ].

2.1.2.1.5. Applying the new Settings

The process for setting applying is commonly used for single configuration and HA configuration.

  1. Once you have prepared a port being utilized, click [ NOW RUN ] at the Manage Interface screen.
    ポート設定適用

  1. [ Task Status ] is displayed.
    ポート設定適用3

    Following describes respective task statuses.

    Task Colors

     

    Task Status

    Gray

    [ Gray ]

    Unexcuted Task

    Blue

    [ Blue ]

    Processing Task

    Green

    [ Green ]

    Task completed normally

    Red

    [ Red ]

    Task with Unknown-Issues.


  1. When completed normally, all statuses turn green. Click [x] to close the window.
    ポート設定適用4

2.1.2.1.6. Task Status and Error Solution (Red)

Note

Any error (red status) caused at applying the interface setting may negative impacts on the user's communication. Please make sure to check the details of the error and correct it before all tasks are completed.


Occurrence of an error results in display like this in [ Task Status ].
実行ステータス

If [ Task Status ] has been closed, an error is indicated by [ Status ] of Port Management, and the buttons of Get Network Info and Manage Interface are disabled until the problem is solved.
ステータスエラー

If clicking the area which show [ Status ] and [ Message ], the history is displayed. On the history, the status of an error occurrence process turns red, and part of the error information is displayed in [ Details ] area.
To recover from the error, click [ Status Detail Display ] at the right end, followed by display of [ Task Status ].
ポート設定適用4

Regarding an error occurrence task, the [ Continue Task ] button is displayed to the right of Details.
実行ステータス

Clicking the [ Continue Task ] button causes the problematic setting screen to be displayed. Refer to the message in Details and correct the setting values.

In the example above where "Below IP Address / MTU inputs are Not OK. Please correct the values before running the Process again. IP Address XXX.XX.XX.XX is not in CIDR format." is shown, click the [ Continue Task ] button, correct the IP address, and then click [ Run Now ] again.

Note

In case of the example above, the error message was brought because IP Address[CIDR] was not in the CIDR style.
The [IP Address[CIDR]]needs to be input with the CIDR style as the example below.
Example:
192.168.2.100/24
[IP Address]+[/]+[Subnet]

Click [ Run Now ] after your updating settings, then Tasks Status screen will get back. [ Applying Configuration ] will resume.
Wait for a moment until the last task is completed normally.
実行ステータス3

Click [ × ] at the [ Task Status ] screen as shown below:
実行ステータス4

This section explains task status. When a red status appears, check the task's name (status), details and necessary actions on incident occurrence in the table below. Then, execute retry.

Note

  • If the applying process is interrupted before the error is corrected, the user's Managed Firewall/UTM will keep its status being in shutdown, unconnected, no updated setting.

  • In case the error failed to be corrected by retrying, please inform us via the Enterprise Cloud 2.0 ticket system.


Task Name

Task Description

Necessary Action at Incident Occurrence (Red Status)

Verify IP Address Inputs

Verify the IP address (CIDR) intending to be set.

An error was detected through verification of the IP address (CIDR). Check the input value, make corrections, and retry. If this task turns red and a message "Logical Network connecting to Managed Firewall/UTM must be [DHCP ON]." is displayed with respect to HA configuration, check the network environment of the user. Then, if DHCP is found to be ineffective, make it effective and retry.
Stop Ping Monitoring

Ping Monitoring is temporarily halted before application of the port setting.

When temporary halt of Ping Monitoring fails, the indicator turns red. Please retry after 10 minutes or so. In case the error failed to be corrected, please inform us via the Enterprise Cloud 2.0 ticket system.
Stop the UTM
When starting the setting applying process, the user's Managed Firewall/UTM is temporally shutdown. (It will keep being in shutdown until Start the UTM task is completed.)
An error occurred on the shutdown process, the indicator turns red. Please retry after 10 minutes or so. In case the error failed to be corrected, please inform us via the Enterprise Cloud 2.0 ticket system.

Please wait for UTM Ping Reachability from MSA.

Verify the connection status of the user's Managed Firewall/UTM.

An error occurred on the connection verification process, the indicator turns red. Please retry after 10 minutes or so. In case the error failed to be corrected, please inform us via the Enterprise Cloud 2.0 ticket system.
Delete Ports

Ports will be deleted in order to apply the settings.

An error occurred on the deleting the ports, the indicator turns red. Please retry after 10 minutes or so. In case the error failed to be corrected, please inform us via the Enterprise Cloud 2.0 ticket system.
Create Ports

Create a new port.

An error occurred on the port create process, the indicator turns red. Please retry after 10 minutes or so. In case the error failed to be corrected, please inform us via the Enterprise Cloud 2.0 ticket system.
Attach Ports

Attach the created ports.

An error occurred on the port attachment process, the indicator turns red. Please retry after 10 minutes or so. In case the error failed to be corrected, please inform us via the Enterprise Cloud 2.0 ticket system.
Start the UTM

Start the user's Managed Firewall/UTM.

An error occurred on the starting process, the indicator turns red. Please retry after 10 minutes or so. In case the error failed to be corrected, please inform us via the Enterprise Cloud 2.0 ticket system.

Please wait for UTM Ping Reachability from MSA.

Verify the connection status of the user's Managed Firewall/UTM.

An error occurred on the connection verification process, the indicator turns red. Please retry after 10 minutes or so. In case the error failed to be corrected, please inform us via the Enterprise Cloud 2.0 ticket system.
Update UTM (Interfaces)

Update configuration of Managed Firewall / UTM interfaces.

An error occurred on the configuration updating process, the indicator turns red. Please retry after 10 minutes or so. In case the error failed to be corrected, please inform us via the Enterprise Cloud 2.0 ticket system.
Device Backup

Save the changed settings to the system.

An error occurred on the system, the indicator turns red. Please retry after 10 minutes or so. In case the error failed to be corrected, please inform us via the Enterprise Cloud 2.0 ticket system.
Start Ping Monitoring

Ping Monitoring is resumed after application of the port setting.

When temporary halt of Ping Monitoring fails, the indicator turns red. Please retry after 10 minutes or so. In case the error failed to be corrected, please inform us via the Enterprise Cloud 2.0 ticket system.

Confirm all tasks have been completed normally (green status).