18.5. Add Application method of the number of virtual servers on hypervisor platform

18.5.1. How to increase the number of virtual servers on hypervisor platform in Arc serve

18.5.1.1. Introduction

This section describes how to increase the number of virtual servers on hypervisor platform.

Warning

When you use Arcserve UDP console, you could use “Socket License (Socket Key)”. Therefore, you don’t have to increase the number of virtual servers. For more information, please refer to (Reference information) License key type according to usage.

18.5.1.2. Software Requirements for Use

Please refer to here for software requirements for using Enterprise Cloud 2.0.

18.5.1.3. How to use the portal

Please refer to here for how to use the portal of Enterprise Cloud 2.0.

18.5.1.4. Accessing to the Arcserve license menu

Click the “Open Control Panel” button on the dashboard screen and Click [ Middleware ].

Note

Arcserve license will be issued for 1 tenant per region.
You cannot use Arcserve license by bundling multiple tenants.

Click [ Arcserve License ].

18.5.1.5. Add number of virtual servers for Arcserve license

We will explain how to increase the number of virtual servers on hypervisor platform when Usage Type is “Hypervisor platform”.
Please select the item which you would like to add license and click the “Detail” button.
Next, select the item which you would like to increase the registration number of virtual server OS on hypervisor platform and click the “Add virtual server quantity” button.

Note

You can only increase the number of virtual servers on hypervisor platform when “license type” is “dedicated hypervisor license” and “usage type” is “hypervisor platform”.
Even if you click the “Add virtual server number” button after selecting “for Virtual Server” at “License Type” and “Bare Metal (Physical) Server” at “Usage Type”, it will be an error and cannot be used.
Also note that even if “Usage Type” is “Hypervisor Platform”, you could increase number of virtual server only when the status is “Active”.
“Add virtual server on Hypervisor Platform” screen will be displayed.
Here, as an example of adding the number of virtual servers, increase the number of “Windows-based OS” from “1” to “2” and apply.
Please change the number of “Windows-based OS” to “2” and click the “Confirm” button.
If you would like to stop adding virtual servers, please click “Cancel”.

Note

Items that can be entered are only numbers. Also note that it is possible to increase the number of virtual servers but not decrease it.
Next, confirm your application contents on the “Confirm” screen and click “Submit”.
If there is any incorrectness in your order, please click “Back”. “Add virtual server on Hypervisor Platform” screen will be displayed again.
Next, on the “Complete” screen, confirm your application is completed and click “Application Details”.
On the “Application Details” screen, your application contents will be displayed.
And we will send “Add Application Receipt Mail of Virtual Servers on Hypervisor Platform” to the “E-mail address” you registered, and “License Key Information Mail” will arrive in about 30 minutes, so please confirm its contents.

Note

It takes about 30 minutes for the license key to be issued.
If you would like to change the application, please contact us via the ticket system.
When issuing license key of virtual server on hypervisor platform, the application status remains “Active”. The status does not change to “Add Order Processing”.
For details after adding the number of virtual servers, please refer to Order Confirmation method of Arcserve License.