18.3. Add Application method of Arcserve License

18.3.1. Add Application method

18.3.1.1. Introduction

This section describes Add Application method of Arcserve.

18.3.1.2. Software Requirements for Use

Please refer to here for software requirements for using Enterprise Cloud 2.0.

18.3.1.3. How to use the portal

Please refer to here for how to use the portal of Enterprise Cloud 2.0.

18.3.1.4. Accessing to the Arcserve license menu

Click the “Open Control Panel” button on the dashboard screen and Click [ Middleware ].

Note

Arcserve license will be issued for 1 tenant per region.
You cannot use Arcserve license by bundling multiple tenants.

Click [ Arcserve License ].

18.3.1.5. Implementation of additional application for Arcserve license

Click the “Add” button.
Next, “Select license” screen will be displayed.
For more details about the contents of “Select license” screen, please refer to New Application method of Arcserve License.

Here, as an example of a add application, select virtual servers (1 windows server and 1linux server) on dedicated hypervisor of Arcserve UDP v6 and submit a add application.

Select “for Bare Metal 1 Socket, Dedicated Hypervisor 1 Socket” for License Type, “Hypervisor Platform” for Usage Type, and fill “1” in “Windows-based OS” and “1” in “Linux-based OS” respectively. and click “Confirm”.

If you would like to cancel your application, please click “Cancel”.

Note

For more details about how to choose the menu of Select License, please refer to (Reference information) License key type according to usage.
Next, confirm your application contents on the “Confirm” screen and click “Submit”.
If there is any incorrectness in your order, please click “Back”. “Select License” screen will be displayed again.
Next, on the “Complete” screen, confirm your application is completed and click “Main Menu”.
Next, on the “Complete” screen, confirm your application is completed and click “Main Menu”.
And we will send “Application Receipt Mail” to the “E-mail address” you registered, so please confirm its contents.

Note

It takes about 30 minutes to issue the license key.
Until you complete your add application procedure, you cannot change or terminate same application. For example, you cannot add the number of licenses or cancel issuance of license when your order is in the add application procedure (this application status is “Add Order Processing”).
If you would like to change the contents of your application, please inquire via the ticket system.

For more information after add applications, please refer to Order Confirmation method of Arcserve License.

18.3.1.6. About work necessary for starting use

When the preparation to use Arcserve Subscription is completed (it will take 30 minutes from the application), we will send ” License Key Information Mail” to the “E-mail address” you registered.
Please be careful to read this notification mail, and select license plan which you ordered, and click “Detail” button on the main menu screen of Arcserve license.
You can confirm license key information on “Application Details” screen. Please check the information and use Arcserve license.

Note

For more details about “Application Details” screen, please refer to Order Confirmation method of Arcserve License.
Please note that if you confirm the contents on “Application Details” screen, your order status need to be “Active”.