Storage

Note

Here, we describe error messages of following menu.

Common

Please create tickets and report to us if the issue is still happened after operate the actions below.
Also, please refer to Known Issues and FAQ on Knowledge Center before creating tickets.

Operations

Error Message

Workarounds

General

Tenant is Busy

Please make sure that status of the resource is “Available” before operation.

  Volume is not in available state

Please wait until Volume status become “Available”.

Create Virtual Storage

Virtual Storage name must be unique within a tenant

Specify Virtual Storage name which is not used within the same tenant.

  Virtual Storage is created per 1 subnet

Select other Logical Network.

Create or Edit Virtual Storage

Number of host routes are greater than max host routes allowed

Delete some records from “Host Routes” before configuration.

  host routes-duplicate host routes not allowed

Update the “Host Routes” without duplication.

  Insufficient ip range error

Specify IP Address pool which includes 2 IP address at least.

  ip_addr_pool size is greater than max size allowed

Update “IP Address Pool” range more smaller.

  ip_addr_pool can be extended, but cannot be shrunk and cannot moved

Update correct IP Address Pool.

  host_routes-nexthop not in CIDR range

Specify next hop in “Host Route“ within CIDR of the subnet.

  Invalid ‘ip_addr_pool’

Please specify “start” and “end” IP address within CIDR range of subnets which connected to Virtual Storage.

  Invalid ‘host_routes-nexthop’

Specify nexthop of IP address in correct format.

  Invalid ‘host routes’

Specify “Host Routes“ in correct format.

Delete Virtual Storage

Volume is associated with virtual storage

Delete all of the Virtual Volume under the Virtual Storage before deleting Virtual Storage.


Block Storage

Please create tickets and report to us if the issue is still happened after operate the actions below.
Also, please refer to Known Issues and FAQ on Knowledge Center before creating tickets.

Operations

Error Message

Workarounds

Create or Edit Volume

IQN per volume limit exceeded

The number of IQNs has been exceeded. Please delete unnecessary IQNs to register new one.

  Invalid ‘IQN’

Specify IQN in correct format.

  Duplicate IQNS

Update IQNs without duplication.


File Storage

Please create tickets and report to us if the issue is still happened after operate the actions below.
Also, please refer to Known Issues and FAQ on Knowledge Center before creating tickets.

Operations

Error Message

Workarounds

Create Volume

Invalid ‘throughput’

Specify correct “throughput” value.