Network¶

Note

Here, we describe error messages of following menu.

Logical Network¶

Please create tickets and report to us if the issue is still happened after operate the actions below.

Also, please refer to Known Issues and FAQ on Knowledge Center before creating tickets.

Operations	Error Message	Workarounds
Delete Subnet	There are ports with fixed_ips in this subnet.	Execute “Delete Subnet” again after deleting ports assigned to the subnet
Delete Logical Network	Cannot delete resource, because related Subnet: yyyy exist	Execute “Delete Logical Network” again after deleting subnets assigned to the Logical Network.

Please create tickets and report to us if the issue is still happened after operate the actions below.

Also, please refer to Known Issues and FAQ on Knowledge Center before creating tickets.

Operations	Error Message	Workarounds
Add Gateway Interface	The IP ‘y.y.y.y’ is already taken.	1.Select a Logical Network to attach Gateway Interface, and verify IP addresses of the port. 2.The IP address you verified above cannot be used as Gateway Interface IP address. You need to specify other IP address which is not used.
Configure Static Route	Destination IP does not belong to any of the public IP blocks assigned to the Internet Gateway. Destination IP: y.y.y.y/x	Destination IP in Static route must be public IP you obtained within the tenant.
Delete Gateway Interface	Cannot delete resource, because related Gateway Interface: [yyyy] exist	You need to delete Gateway Interface in advance. You are allowed to delete Internet Gateway itself after deleting Gateway Interface.

Please create tickets and report to us if the issue is still happened after operate the actions below.

Also, please refer to Known Issues and FAQ on Knowledge Center before creating tickets.

Operations	Error Message	Workarounds
Add Gateway Interface	The IP ‘y.y.y.y’ is already taken.	1.Select a Logical Network to attach Gateway Interface, and verify IP addresses of the port. 2.The IP address you verified above cannot be used as Gateway Interface IP address. You need to specify other IP address which is not used.
Delete Gateway Interface	Cannot delete resource, because related Gateway Interface: [yyyy] exist	You need to delete Gateway Interface in advance. You are allowed to delete Internet Gateway itself after deleting Gateway Interface.

Please create tickets and report to us if the issue is still happened after operate the actions below.

Also, please refer to Known Issues and FAQ on Knowledge Center before creating tickets.

Operations	Error Message	Workarounds
General	Cannot Update/Delete firewall in PENDING_XXX status	Please make sure that all of the status, Firewall and Firewall interface, are Active before operation.
Change plan	Cannot change firewall plan to one with different template	You need to change plan within the same Firewall version.
Change plan	Cannot delete interface xxx, because it’s attached to network yyy	For changing the plan by reducing the number of interfaces, it is necessary to disconnect the interface of the slot number that is not supported by the Firewall(Brocade 5600 vRouter) after the change in advance from the logical network.

Please create tickets and report to us if the issue is still happened after operate the actions below.

Also, please refer to Known Issues and FAQ on Knowledge Center before creating tickets.

Operations	Error Message	Workarounds
General	Cannot Update/Delete load_balancer in PENDING_XXX status	Please make sure that all of the status, Load Balancer and Load Balancer interface, are Active before operation.
Change plan	Cannot change load_balancer plan to one with different template	You need to change plan within the same Load Balancer version.
Change plan	Cannot delete interface xxx, because it’s attached to network yyy	For changing the plan by reducing the number of interfaces, it is necessary to disconnect the interface of the slot number that is not supported by the Firewall(NetScaler VPX) after the change in advance from the logical network.

Baremetal Server