Image Storage¶

Overview¶

Overview of Image Data Storage Menu is as follows:

１．Bring in and out: BYOL Private Images

It is possible for Customers to utilize Virtual Server and Baremetal Server through bringing in externally created Private Images.
By doing so, Customers who utilize on-premises environments and / or other Cloud platform environments can easily migrate their customized OS to this service and utilize.
Furthermore, although there is a partial restriction regulated, Customers can bring out their private Images which they have created in this service, and further create the duplicate of the Resources which Customers originally created in their platform environments and further utilize them.

2. Create Resource from Template

It is possible for Customers to create Resources from their BYOL Private Images uploaded on Image Storage.

Moreover, it is further possible for the Customers to re-create (duplicate essentially) these images by newly creating Instance and / or Volume from Virtual Server where the image was created.

３．Obtain Resource Image Files

Customers can easily create to obtain Image Files of Virtual Server’s Instance and / or Volume and such through creating Templates.

Overview of Image Storage

Note

In OpenStack Component, Image Storage corresponds to “Glance”.

Features of Menu¶

Image Storage Menu Features are as follows:

１．Create Resources in Independent Image

Customers can upload an independent image from external environment into the Image Storage to launch Virtual Server Instance and Baremetal Server from this independent image.

By such, Customers’ external resource replication is easily creatable in resource for this service; thus migration to this service is easily undertaken.

2. Share Images

By setting to share Images, Customers can publicize and share their own image stored within their own Tenant Image Storage. By doing so, Customers are able to share the independent images within the specific communities such as those in between Partner Corporate and End-User Corporate.

3. Back Up Simple Image

By obtaining Image Files of Virtual Server’s Instance and / or Volume,
Customers can store them in their Image Storage so that they can activate on simple Image Backup of Instance and / or Volume as of when they were obtained and restore them.
From the simple Image Backup Customers can further take duplicates of those images they have originally created in Instance and / or Volume. Replications of Instance(s) and Volume(s) will be easily created from this simple image.
Moreover, free-license Images can be either brought out of the service platform environment and stored externally through utilizing downloading function.

List & Commentaries of Menu¶

Private Template¶

Private Template is a service with which Customers can create an Image (in Template) of the Resource such as a Server and / or Storage and the status of such so that Customers can store it in Image Storage as “Private Image Template”. Furthermore, external image file is brought in (thus that equals imported) to store it as Private Image Template within Image Storage.

Customers can also create Server and Storage including the images of such Private Image Templates. Private Template corresponds to the following file format:

Service	Corresponding File
Private Template	raw
	qcow2

Following is the corresponding Services for Private Template:

Service		Created Image (Stored at Private Template)		Create from Image (Resource is created from Private Template)
		raw	qcow2	raw	qcow2
Baremetal Server	Baremetal Server	N	N	N	N
Virtual Server	Compute	Y	Y	Y	Y
	Volume	Y	Y	Y	Y

Private ISO¶

Private ISO is an Image as which Customers can store the Disk Image (that was brought in externally from Customers’ own platform environments) in Image Storage.

It becomes possible for Customers to create Virtual Server from the disk image that is stored as Private ISO Image.

Service	Use ISO Image as OS Installer	Use ISO Image as Middleware Installer
Baremetal Server	Y	Y (With Baremetal Server, ISO image can be used as an installer of middleware, etc. by ”Media Connectivity” function.)
Virtual Server	Y (With Virtual Server, attach ISO images to a vacant volume and it can be used as an OS installer. For details, refer to ”＜SUPPLEMENTAL＞ In the event that Customers create Instance of Virtual Server Service from ISO Image:” described later.	N (Customer can not use ISO image as installer such as middleware in Virtual Server.)

Private ISO corresponds to the following file formats:

Corresponding File Format of Private ISO:

Service	Corresponding File
Private Template	iso

List of Respective Private ISO-Corresponding Services:

Service		Created Image (Stored in Private ISO)	Create Resource from Image (Create Resource from Private ISO)
		iso	iso
Baremetal Server	Baremetal Server	N	Y
Virtual Server	Compute	N	Y
	Volume	N	Y

Available Functions¶

Private Template¶

Settings Itemized for Storing Private Template¶

By bringing own Image externally from Customers’ platform environments, Customers can store (in essence import) an Image with the following items in Settings.

When respective Setting items are being set, Customers can press a button that says “CREATE IMAGE” and Private Image Template is stored.

List of Available Setting Items when to Importing to Store Private Template:

Items to set	Overview	Items	Details
Name	Name of Image	Please enter the name of Private Template Customers are storing. (*1) 255 one-byte alphanumeric characters. Customers can store replicated names within their Tenants.	Customer Portal /API
Tags	Set to Tag Image	Set Tagging. By setting tagging, Customers can sort tagged items. (1) 255 one-byte alphanumeric characters. Customers can store replicated names within their Tenants. Optional Item in Settings.	Customer Portal /API
Image File	Select Image File	Select external image file which Customers bring in. After selection, respective setting items are set, Customers can assign which image file to “CREATE IMAGE” to upload into the Image Storage. *Customers are required to utilize API for uploading an image that is more than 10GB in capacity.	Customer Portal /API
Format	Set File Formats	Select the type of File Format that corresponds to the Image.	Customer Portal /API
Minimum Disk	Minimum Disk Capacity	Assign Minimum Disk Capacity that is necessary for Customers to activate the Image.If not assigned , 0 will be registered meaning no minimum value is assigned . *Optional Item in Settings.	Customer Portal /API
Minimum Memory	Minimum Memory Capacity	Assign Minimum Memory Capacity that is necessary for the Customers to activate Image. If not assigned , 0 will be registered meaning no minimum capacity is placed. *Optional Item in Settings.	Customer Portal /API
Protection	Protect Image	Turn ON Image Protection. Customers can select whether or not to protect the Image. If the protection is turned ON, such Image is not ever available to be deleted.	Customer Portal /API
License Switch	Switch of the OS license information of a private image brought from an external environment	If you want to register as a private image template and bring the image with the license from the external environment, the function to switch to a license that offers access to the license of the private image in the virtual server. This function, brings the image with the license is outside this service to the environment of this service, and can create a resource, such as a virtual server. Please refer to the supplemental with regard to the detailed specifications. ※ It does not correspond to the private ISO image. ※By the license type, after resource creation, please note that the license fee is in accordance with the license type.	Customer Portal /API

*1 Characters that can be entered:abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789!”#$%&’()*+,-./:;<=>?@[]^_`{|}~

Note

Please do not close the screen of the displayed browser while uploading the image to register the private template. Please note that if you close the screen during uploading, processing will not be completed with the upload status.

Note

Customer can’t upload large size image to Image Storage. Please see below for the details.

https://ecl.ntt.com/en/known-issues/image_upload_failure/

Operable Items in Private Template¶

Operable Private Template Items are as follows:

List of Operable Private Template Items:

Items to set	Overview	Items	Details
Details of Image	Overview of Private Image Template	Customers can confirm the detailed info and sizes and such of Private Image Templates.	Customer Portal /API
launch Instance	launch Instance from Private Image Template	Activate Private Image Template as the Boot Image over the Instance of Virtual Server Service. By setting operable items and activating them at the time of creating Instance of Virtual Server Service, Customers can create Instance whilst activating Instance. At this point, Private Image Template is inclusive to the Root Disk that is automatically created simultaneously.	Customer Portal /API
Create Volume	Create Volume through Private Image Template	Customers can create Volume in Virtual Server Service which will include Private Image Template Image therein. Either Bootable or Unbootable Volume will be created depending upon the choice of settings at Volume creation.	Customer Portal /API
Download Image	Download Private Image Template	Customers can download the Private Image Template externally which means they can export the Image Template. Customers can download the Private Image Template externally which means they can export the Image Template. ) Customer can not download the Official images provided by the Provider(NTT Com). ) Customer can not download the Private images which are originated from the Official images provided by the Provider(NTT Com). ) Customer should refrain to download the private image templates which are brought by lisence switch for Provider Lisence continued use(1) and use any cloud environments except to this service .(If Customer uses the images in other environments, it might occurs licensing violations.) *1) For the details of Provider Lisence continued use, please refer to “Detail specification of Lisence Switch function” as decribed below.	Customer Portal /API
Delete Image	Delete Private Image Template	Customers can delete either Private Template or those Private Image Templates’ Image files. *Customers are advised that, once deleted, such private image template is not recoverable.	Customer Portal /API
Editing the image shared members	Editing the shared members of the private image templates (add, delete)	It will be the feature that can be shared with other tenants and images of the same region. Perfom the editing of images shared members to share the self-tenants of private image templates (add, delete). It enables sharing of image for the specified tenant by adding tenant in the same region (the tenant ID) to the image shared members. Customers can set the selection for the tenant to which they have access rights on its own account, but customers will need the tenant ID in order to enter to tenant with no access authority. Images can only be shared after the tenant on the receiving side approves of the sharing (“Approval to add image-sharing members” mentioned later) after adding the tenant to the image-sharing member with this function. ※When you share the image, it will be required operations on the share side tenant. ※Adding a tenant to the image-sharing members does not mean that a notification is automatically sent to the tenant on the receiving side. User must contact the tenant on the receiving side as necessary.	Customer Portal /API
Approval of additional of shared members	Approval of the additional request for the image shared members.	The tenant, which was added to the image-sharing members with the “Editing image-sharing members” function, must enter the ID for the shared private image template in order to approve of the addition to image-sharing members. After the approval to add an image-sharing member is given, the tenant can find the private image template with the specified image ID in another tenant and create resources. ※When you share the image, it will be required operations on the shared side tenant. If the tenant on the sharing side removes a tenant on the receiving side from the image-sharing members, the tenant on the receiving side can no longer see or utilize the image, even if an approval had been given to add an image-sharing member. If the private image template of the tenant on the sharing side is deleted, the tenant on the receiving side can no longer see or utilize the private image template. *No charge will be made for the image storage of the tenant on the receiving side for the shared private image template. (The image file itself is stored in the image storage of the tenant on the sharing side. The charge is only made to the tenant on the sharing side for the image storage)	Customer Portal /API
copy of the image(*1)	Copy of the private image templates to other tenants in the same contract.	Customers can save copies of specified private image templates in the image storage of other tenants within the same contract. By selecting the destination tenant to copy the private image template and copying the image, customers can create a copy of the private image template, which is registered in the image storage of their own tenant, in a specified tenant within the same contract. By using this function, customers can distribute copies of customers’ private image templates to other tenants within the same contract or other regions. Please refer to the supplemental with regard to the detailed specifications.	Customer Portal /API
Management of image copy job	Management of image copy job	Confirmation of the job list of the copy of the image, the confirmation of the copy status (progress rate), and the cancellation of the job can be performed.	Customer Portal /API

Note

If you use “Copy of the image” function, Customer Data will be transferred to the location customer selected. Customer will agree to the transfer of the Customer Data upon using of the function. Customer shall comply with the obligations set forth in the applicable personal data protection laws(including GDPR) when transferring the Customer Data.

Private ISO¶

Following items are to be set in order for Customers to bring in external Disk Image and restore (as in Import) as Private Template.

After Customers set each and every items below, they can press “CREATE IMAGE” button and Private ISO Image is stored.

List of Setting Items for Importing Private ISO:

Items to set	Overview	Items	Details
Name	Name of Image	Please enter the name of Private Template Customers are storing. (*1) 255 one-byte alphanumeric characters. Customers can store replicated names within their Tenants.	Customer Portal /API
Tags	Set to Tag Image	Set Tagging. By setting tagging, Customers can sort tagged items. (1) 255 one-byte alphanumeric characters. Customers can store replicated names within their Tenants. Optional Item in Settings.	Customer Portal /API
Image File	Select Image File	Select external image file which Customers bring in. After selection, respective setting items are set, Customers can assign which image file to “CREATE IMAGE” to upload into the Image Storage. *Customers are required to utilize API for uploading an image that is more than 10GB in capacity.	Customer Portal /API
Format	Set File Formats	Select the type of File Format that corresponds to the Image.	Customer Portal /API
Minimum Disk	Minimum Disk Capacity	Assign Minimum Disk Capacity that is necessary for Customers to activate the Image.If not assigned , 0 will be registered meaning no minimum value is assigned . *Optional Item in Settings.	Customer Portal /API
Minimum Memory	Minimum Memory Capacity	Assign Minimum Memory Capacity that is necessary for the Customers to activate Image. If not assigned , 0 will be registered meaning no minimum capacity is placed. *Optional Item in Settings.	Customer Portal /API
Protection	Protect Image	Turn ON Image Protection. Customers can select whether or not to protect the Image. If the protection is turned ON, such Image is not ever available to be deleted.	Customer Portal /API

*1 Available characters：abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789!”#$%&’()*+,-./:;<=>?@[\]^_`{|}~

Note

Please do not close the screen of the displayed browser while uploading the image to register the private ISO. Please note that if you close the screen during uploading, processing will not be completed with the upload status.

Operable Items of Private ISO¶

Following is the executable Items of Private ISO.

List of Private ISO Operable Items:

Items to set	Overview	Items	Details
Details of Image	Private ISO Image Overview	Customers can confirm the detailed info and sizes and such of Private Image Templates.	Customer Portal /API
launch Instance	Launch Instance from Private ISO Image	Launch Instance in Virtual Server Service by attaching Private ISO Image. *In order for Customers to launch Instance from Private ISO Image, Customers are duly required to first attach Empty Volume, then install it into Empty Volume, and finally launch Instance from the installed Volume. For the details please refer to the Supplemental Portion in the later sections.	Customer Portal /API
Download Image	Export Private ISO Image	Customers can download Private ISO Image located in Private ISO to external platform environments. *Customers are required to utilize API for uploading an image that is more than 10GB in capacity.	Customer Portal /API
Delete Image	Delete Private ISO Image	Customers can delete Private ISO Image located in Private ISO. *Customers are advised that, once deleted, that particular Private ISO Image is no longer recoverable.	Customer Portal /API
Editing the image shared members	Editing of shared members of private ISO image (add, delete)	The introduced private template “editing of image shared members” feature is as the equivalent function. Please refer to the private template operation possible item list for more information.	Customer Portal /API
Approval of additional of shared members	Approval of the additional request for the image shared members.	Same function as the “Approval to add image-sharing members” function, which was introduced in Private Template. Please refer to the private template operation possible item list for more information.	Customer Portal /API
copy of the image	Copy of the private image templates to other tenants in the same contract.	Same function as the “Image Copy” function, which was introduced in Private Template. Please refer to the private template operation possible item list for more information.	Customer Portal /API
Management of image copy job	Management of image copy job	Same function as the “Management of image copy job” function, which was introduced in Private Template. Please refer to the private template operation possible item list for more information.	Customer Portal /API

＜Supplemental＞In case of creating Virtual Server service from ISO Image.¶

Following procedures are required to take place in order for the Customers to start up Instance of Virtual Server Service which is installed and launched with ISO Image:
Attach Empty Volume as Data Volume when Instance is launched from ISO Image.  Install ISO Image into Empty Volume attached as Data Volume.
Delete Instance, detach Volume.
Volume in which ISO Image is installed becomes Unbootable Volume. Therefore, change the Settings of the Volume to be bootable, modifying the Unbootable Volume into Bootable Volume.
After Bootable Volume obtained in procedure #3, create Instance in which ISO Image is installed launching Instance that is installed with ISO Image is complete.

Note

Please note that customer shall not create virtual server instance of Windows Server and Red Hat Enterprise Linux by ISO images from the view point of the license terms and conditions by OS providers.

(Supplemental) Areas that are available for image sharing and image copying (Common areas for Private Template/private ISO)¶

Below are areas that are available for image sharing (“Editing image-sharing members” and “Approval to add image-sharing members”) in image storage and image copying.

Sharing Coverage of Image Storage

Patterns	Contract	Region	Tenant	Image share	copy of the image
1	Concurrent	Concurrent	Concurrent	Image is shareable within the concurrent Tenants. (Conversely, Image cannot be unshared within the concurrent Tenants)	By specifying the concurrent tenants as the transfer destination, customers can register image copying in the concurrent tenants.
2	Concurrent	Concurrent	Different	Images are not shareable to the other tenants in default. However, customers can share images with other tenants through image sharing.	Customers can have a copy of the same region and same contract to different tenants.
3	Concurrent	Different	Different	Images are not shareable with tenants in different regions. If customers wish to distribute images to tenants in different regions, they must use the image copying function.	Copying is allowed with tenants with the same contract but in different regions.
4	Different	Concurrent	Different	Images can be shared with other tenants with different contracts but within the same region.	Images cannot be copied to other tenants with different contracts. If customers wish to distribute images to other tenants within the same region but with different contracts, they must use the image sharing function.
5	Different	Different	Different	Images are not shareable with different regions. If customers wish to distribute images to tenants in different regions with different contracts, they must share images after copying the images to a tenant within the same region as the distribution destination tenant that also has the same contract.	Images cannot be copied to tenants with different contracts. If customers wish to distribute images to tenants in different regions with different contracts, they must share images after copying the images to a tenant within the same region as the distribution destination tenant that also has the same contract.

Image diagram of areas that are available for image sharing in image storage and image copying

(Supplemental) Detailed specifications of image copying (Common for Private Template/private ISO)¶

The image copying function saves copies of customers’ private images, which are stored in the image storage, in the image storage of other tenants within the same contract. By using this function, customers can distribute copies of customers’ private image templates to other tenants within the same contract or other regions. Please see below for the details of specifications.

It is also possible to copy the license with images such as Windows Server by the image copying function.

Although images with licenses cannot be exported to external environments, this function enables customers to distribute images with licenses within this service.
For image copies that were saved with the image copying function, image storage fee will be applied to the tenant, to which the images were copied, once the copies are saved.
If Instances, etc. are created from saved image copies by using the image copying function, fees for the Instances and OS will be those of the copy destination.
Official images cannot be copied.
The maximum size of file can be copied by Image Copy function is 300GB.
Even tenants of this contract can not be copied to tenants who do not have access authority.
The copying of the image involves time-consuming processing as it involves actual file transfer, and depending on the file size and region, there are cases that copying may take more than one day to complete. Estimated time for copying 1GB image from JP1 region to other region is as follows, but it is only reference information and it does not guarantee the required time, so please keep in mind beforehand.

copy source	copy destination	Time required for copying 1 GB image (approximate)
JP1	JP2	15 minutes
	JP4	15 minutes
	JP5	15 minutes

Detailed specifications of license switch / BYOL function (private image)¶

Scope¶

Use the license switch / BYOL function to bring in a private image of Windows Server from this menu.
Red Hat Enterprise Linux (RHEL) can be brought in without using this function.
For details, see `Detailed Information on RHEL<https://ecl.ntt.com/en/documents/service-descriptions/rsts/server/OS/rsts/rhel.html> `_.

In addition, when bringing in a private image to the ECL 2.0 of Windows Server, the following three patterns are available for license usage.
(The function that realizes these license usage forms is called the license switch / BYOL function.)

BYOL（Bring Your Own License）

A method of using the image with customer license as it is on ECL 2.0
Provider Lisence continued use

A method of bring image on ECL2.0 with provider license customer used in Cloud service other than ECL2.0.
License Switch

A method of bring image with customers license to switch provider license on ECL2.0

Target OS and license type¶

Windows

The OS that can be brought in using the license switch / BYOL function and the license types that can be used are as follows.

Product	OS Version	Edition	bit	Service Pack	Lisence utility form
Windows Server 2012 R2 Standard Edition	Windows Server 2012 R2	Standard Edition	64bit	any	Lisence Switch, Provider Lisence continued use
Windows Server 2008 Enterprise Edition	Windows Server 2008	Enterprise Edition	64bit	Service Pack 2 or later	Lisence Switch, Provider Lisence continued use
Windows Server 2008 Standard Edition	Windows Server 2008	Standard Edition	64bit	Service Pack 2 or later	Lisence Switch, Provider Lisence continued use
Windows Server 2008 R2 Enterprise Edition	Windows Server 2008 R2	Enterprise Edition	64bit	Service Pack 1 or later	Lisence Switch, Provider Lisence continued use
Windows Server 2008 R2 Standard Edition	Windows Server 2008 R2	Standard Edition	64bit	Service Pack 1 or later	Lisence Switch, Provider Lisence continued use

Region¶

The OS types and regions that can be used with License Switch / BYOL are as follows.

Product	JP1	JP2	JP4	JP5	JP6
Windows Server 2012 R2 Standard Edition	Y	Y	Y	Y	Y

(Legend) Y: Provided (License switch / BYOL function can be used in the relevant region) N: Not available (License switch / BYOL function cannot be used in the relevant region)

Provides Cloud Provider License¶

Windows Server
- License authentication can be performed on virtual servers that were deployed from imported images. Please refer to below for the process.
  
  https://ecl.ntt.com/en/documents/tutorials/rsts/Image-Storage/license_switch.html

Others¶

With the license switch / BYOL function, the image storage area charge for the relevant region will be applied to the registered image.

(Example. If the customer brings a Windows Server 2008 R2 in the license switch to JP1 Region, the image storage fee of JP1 Region with respect to the image will be applied).
In a usage pattern of License Switch or continued use of provider license, if resources are generated from the image, fee of the OS in question will be applied.

Note

You cannot license switch ISO images. For this reason, please note that you cannot bring in the ISO image of Windows Server.

(Supplement) coverage of the copy of the image¶

Copy range of the image as the original of the official image template.¶

The templates and regions that can copy the image with the official image template as the original are as follows.

Copying of image and Licensing Switch-Over are not possible on images and regions that do not allow them.

(Legend) Y: target (It’s possible a copy of the image to the region) N: excluded (Cannot make a copy of the image to the Region)

Copy range of the original private image brought in by the license switch / BYOL function¶

In the private image using the license switch / BYOL function, the region where the image can be copied is as follows.

Copying of image and Licensing Switch-Over are not possible on images and regions that do not allow them.

Product	JP1	JP2	JP4	JP5	JP6
Windows Server 2012 R2 Standard Edition	Y	Y	Y	Y	Y

(Legend) Y: target (It’s possible a copy of the image to the region) N: excluded (Cannot make a copy of the image to the Region)

Menu Plan¶

Menu List¶

Following is the Menu to be provided for Image Storage.

Menu List of Image Storage

Menu	Plan
Image Storage	Private Template
	Private ISO

Subscriptions Method¶

Customers are not required to apply for request to subscribe Image Storage Menu per se.

Customers can store Image at any time within Image storage and as soon as such use (storing Private Image Template and / or Private ISO Image are to be stored within Private Template and / or Private ISO of Image Storage) is mechanically recognized that will trigger billing for Image Storage and billing accordingly with actual use (utilizing hours and capacity will be recognized for billing).

Terms and Conditions of Use¶

Conditions for Usage with Other Services¶

Customers are not in any ways limited to pair with any of other services.

Typically the following combinations are possible for pairing with Other Services:

Menu	Use Case of Combination with Other Services
Virtual Server	Customers can upload to record the private image template within which Instance and Volume are created and obtained to store as a Private Image Template. Moreover, Customers can further create an Instance and / or Volume to launch Instance from Empty Volume through the obtained ISO Image.

Using license switch / BYOL function¶

When creating a virtual server using the license switch / BYOL function, there are the following service combination conditions for each OS.

Windows Server
- In order for Customers to activate OS License, Customers are required to obtain common functionality of Gateways.
  
  OS license authentication will not be available if Customers disconnect Common Function Gateway where Windows Server’s OS license authentication has done.
  
  Therefore, please always secure communication path from Windows Server in use to the common function gateway.

Minimum Use Period¶

There is no Minimum User Period for this service.

Notes for Customers Prior to Use¶

Support Coverage¶

** General **

Support for this menu is provided as follows:

Customers are noted that failures / errors reported from the Customers with regards to storing, maneuvering in operating screens of such and anything to do with API will be covered for support; however, inoperable difficulty reported or stemming from Server / Storage started or activated from Private Image Template, Private ISO will not be covered for support.
Customers are also noted that failures / errors reported from the Customers with regards to uploading, maneuvering in operating screens of such and anything to do with API will be covered for support; however, inoperable difficulty reported or stemming from consistencies of an uploaded image, such on-screen behaviors will not be covered for support.
The support range when using the license switch / BYOL function is as follows.

Windows

Windows Server
- Use Arcserve in case of bringing Windows Server Image.
- OS license authentication will be supported.
- Others, in relation to the licensed products that our customers use, about malfunctions with the installations, setups, basic functions, to the requests from customers, NTT Com’s support such as research, support and advice will not be performed.
- Support period is only within the period of Microsoft’s extended support.
- The life cycle of product supported by License Switch and Provider License continued use are as follows;

OS version and edition	Start Support	End Support	End date of the extended support
Windows Server 2008 Enterprise Edition	2008/05/06	2013/07/09*	2020/01/14*
Windows Server 2008 Standard Edition	2008/05/06	2013/07/09*	2020/01/14*
Windows Server 2008 R2 Enterprise Edition	2009/10/22	2015/01/13*	2020/01/14*
Windows Server 2008 R2 Standard Edition	2009/10/22	2015/01/13*	2020/01/14*
Windows Server 2012 R2 Standard Edition	2013/11/25	2018/10/09*	2023/10/10*

Note

*The end date of support for the product with the latest service pack applied is listed.
Please see below for the product life cycle defined by Microsoft.

https://support.microsoft.com/ja-jp/lifecycle#gp/gp_lifecycle_servicepacksupport

RHEL

Use Arcserve in case of bringing RHEL Image.
In case of bringing customer license, you need to apply for the cloud access to Red Hat. In the following Internet site of Red Hat, register from [ ENROLL NOW ].

http://www.redhat.com/solutions/cloud/access/
If the image is brought in by customer license (i.e. In case of BYOL), the support is not available.
- NTT Com cannot give support (research, assistance, advice) for requests from the customer on actions concerning installation, set-up, troubles in basic functions, etc. that the customer faces in relation to customer license.

Restrictions¶

NTT Com will not assume any ownership as to liability, damage or failures or errors stemming from or reported with experience at the hand of Customers arising from BYOL licensing troubles, failures, issues and such caused by Private Image Template or Private ISO.
NTT Com does not assume the role capacity to obtaining Customers’ backup data; therefore, Customers are strongly recommended that they obtain backup data time-to-time as they deem necessary.
NTT Com does not assume the liable ownership or responsibility at fault when Customers’ stored data are lost, damaged, leaked, or failed in any way; NTT Com does not assume the ownership or responsibility at fault when Customers’ data are being utilized in any way the Customers did not duly expect. Consequent damage belongs to Customers but NTT Com.
NTT Com will terminate Customers’ stored data located in this Service Menu in the event that Customers terminate the contract they signed with NTT Com.
If the license switch / BYOL function introduces a false license type declaration, the customer's service may be suspended or deleted.
We may suspend or delete a customer’s service if we judge or suspect that there is a violation of the terms of use and other rules by a customer.
The operation of this menu is as follows:
- This Menu’s Service Platform is being monitored for 24/7.
- Maintenance and troubleshooting are provided based on the details on Support menu described in other documents.
- Other qualities of operation will correspond to the degree of such where NTT Com defines as its standard operation and terms of service for Enterprise cloud 2.0.
In the event that Customers’ image is created wrong due to some extent by this menu which is considered to be a “failure”, NTT Com will inform the Customers in separately regulated method of opening special venue to support them. Distinctively, we consider the following events as failure(s) of some sort, as seen below:
- Not Referable: Customers can not refer to the image they have created (image is not referable at the resource creation)
- Failure of Customer Portal / API that affect such as Customers’ operation.
Following events are not covered for opening special support venues:
- Inoperable difficulty due to Customers’ brought-in (or BYOL) resources
- Inoperable difficulty due to Network (or Internet) misuse or mishaps
- Inoperable difficulty due to the Customers’ failed approaches on creating and recording image(s) or downloading
- Inoperable difficulty due to the lower quality

Restrictions¶

Restrictions for Private Template¶

Following Restrictions apply for the Private Template:

Restrictions of Private Template:

Items	Restrictions	Items
Capacity	～4TB(4,096GB)	Maximum capacity of one (1) Private template Image will be at 4TB (4,096GB). In the event that the capacity goes beyond the said maximum, such actions as to creating Private template Image and importing and storing such Private template Image will fail. (*1)
Obtaining Image	No Scheduling Functions are available	There is no scheduling function available for Created Image Functions.
	No incremental difference recognized or available in Backup Storage Functions	Function of creating Image is a function that obtains the image of the resource. Therefore, there is no such function as to incremental or differential residual backup data therein.
	No Restore Function is available	Creating Image of Resource is for obtaining the overall Resource Image, and mainly made available for duplication. Therefore, there is no such function as to “Restore Resource”, an overwritten Image.

Note

*1 Please do not close the screen of the displayed browser while uploading the image to register the private template. Please note that if you close the screen during uploading, processing will not be completed with the upload status.

Restrictions of Private ISO¶

Private ISO has following Restrictions.

Private ISO/Private ISO Restrictions

Items	Restrictions	Items
Capacity	～4TB(4,096GB)	Maximum capacity of one (1) Private ISO Image will be at 4TB (4,096GB). In the event that the capacity goes beyond the said maximum, such actions as to creating Private ISO Image and importing and storing such Private ISO Image will fail. (*1)
Concurrent Reference(Baremetal Server)	One(1) server	Customers can’t refer to concurrent Private ISO Image in multiple baremetal servers.(i.e. One baremetal server can refer one Private ISO Image)
Concurrent Reference(Virtual Server)	Unlimited	Customers can refer to concurrent Private ISO Image in multiple instances.
Attach (Virtual Server)	ONLY WHEN Instance is being launched	In Virtual Server, Private ISO is attachable ONLY WHEN Instance is being launched. There is no way attaching Private ISO to the Instance which was already launched.
Detach (Virtual Server)	ONLY WHEN Instance is being deleted	In Virtual Server, Private ISO is detachable ONLY WHEN Instance is being deleted. There is no way detaching Private ISO from Instance remaining therein.

Note

*1 Please do not close the screen of the displayed browser while uploading the image to register the private template. Please note that if you close the screen during uploading, processing will not be completed with the upload status.

Uppermost Maximum Capacity for Utilization¶

In this service uppermost maximum at use is being set accordingly as follows:

Uppermost Maximum Capacities to Utilize Image Storage

Menu	Plan	Uppermost Maximum Capacity
Image Storage	Private Template	Uppermost maximum Capacity for one (1) Private Image Template is 4TB (4,096GB). For one (1) Tenant, following is the number of Images to be stored: 256 Images.
	Private ISO	Uppermost maximum Capacity for one (1) Private ISO Image is 4TB (4,096GB). For one (1) Tenant, following is the number of Images to be stored: 256 Images.

Precautions for the use of license switch¶

Windows Server
- Starting of the virtual server that is created from imported images, and after starting, for the virtual server operation, NTT Com does not guarantee in this function. For customers, please conduct a sufficient verification.
- The license authentication process provided by this menu is applicable only to Virtual Servers created from an image with which License Switch is requested, and to Virtual Servers created from NTT Com official image template.
  
  Application to other Virtual Servers may constitute a violation of the license NTT Com shall not be liable at all for such violations.

Pricing¶

Initial Fee¶

Image Storage Menu will not require initial fees.

Monthly Fee¶

Billing is metered (incrementing by min.) for 1 GB each Image file as with Private Template and / or Private ISO in Image Storage Menu.

SLA for Image Storage Menu¶

SLA¶

This Menu’s SLA is corresponding to the standardized regulations of SLA.

Note

Customers are notified that the following hours will not be included into the failed hours or inoperable hours as SLA for Image Storage.
- Inoperable difficulty due to the Customers’ failed approaches on creating and recording image(s) or downloading
- Inoperable difficulty in portal / API operations
On loss of data, inconsistencies: Only those which are clearly seen to be cause at the hands of Service Providers, their operations or such service activities will be limited to the subject of SLA for the month(s) such has or had caused.

Image Storage

Revision History