2.3. Image Storage

2.3.1. Overview

2.3.1.1. Overview

Overview of Image Data Storage Menu is as follows:

1.Bring in and out: BYOL Private Images

It is possible for Customers to utilize Virtual Server and Baremetal Server through bringing in externally created Private Images.
By doing so, Customers who utilize on-premises environments and / or other Cloud platform environments can easily migrate their customized OS to this service and utilize.
Furthermore, although there is a partial restriction regulated, Customers can bring out their private Images which they have created in this service, and further create the duplicate of the Resources which Customers originally created in their platform environments and further utilize them.

2. Create Resource from Template

It is possible for Customers to create Resources from their BYOL Private Images uploaded on Image Storage.
Moreover, it is further possible for the Customers to re-create (duplicate essentially) these images by newly creating Instance and / or Volume from Virtual Server where the image was created.

3.Obtain Resource Image Files

Customers can easily create to obtain Image Files of Virtual Server’s Instance and / or Volume and such through creating Templates.
イメージ保存領域概要

Overview of Image Storage

Note

In OpenStack Component, Image Storage corresponds to “Glance”.

2.3.1.2. Features of Menu

Image Storage Menu Features are as follows:

1.Create Resources in Independent Image

Customers can upload an independent image from external environment into the Image Storage to launch Virtual Server Instance and Baremetal Server from this independent image.
By such, Customers’ external resource replication is easily creatable in resource for this service; thus migration to this service is easily undertaken.

2. Share Images

By setting to share Images, Customers can publicize and share their own image stored within their own Tenant Image Storage. By doing so, Customers are able to share the independent images within the specific communities such as those in between Partner Corporate and End-User Corporate.

3. Back Up Simple Image

By obtaining Image Files of Virtual Server’s Instance and / or Volume,
Customers can store them in their Image Storage so that they can activate on simple Image Backup of Instance and / or Volume as of when they were obtained and restore them.
From the simple Image Backup Customers can further take duplicates of those images they have originally created in Instance and / or Volume. Replications of Instance(s) and Volume(s) will be easily created from this simple image.
Moreover, free-license Images can be either brought out of the service platform environment and stored externally through utilizing downloading function.

2.3.2. List & Commentaries of Menu

2.3.2.1. Private Template

Private Template is a service with which Customers can create an Image (in Template) of the Resource such as a Server and / or Storage and the status of such so that Customers can store it in Image Storage as “Private Image Template”. Furthermore, external image file is brought in (thus that equals imported) to store it as Private Image Template within Image Storage.
Customers can also create Server and Storage including the images of such Private Image Templates. Private Template corresponds to the following file format:

Service

Corresponding File

Private Template

raw
  qcow2

Following is the corresponding Services for Private Template:

Service

 

Created Image (Stored at Private Template)

 

Create from Image (Resource is created from Private Template)

 
    raw qcow2 raw qcow2

Baremetal Server

Baremetal Server

N N N N

Virtual Server

Compute

Y Y Y Y
 

Volume

Y Y Y Y

2.3.2.2. Private ISO

Private ISO is an Image as which Customers can store the Disk Image (that was brought in externally from Customers’ own platform environments) in Image Storage.
It becomes possible for Customers to create Virtual Server from the disk image that is stored as Private ISO Image.

Service

Use ISO Image as OS Installer

Use ISO Image as Middleware Installer

Baremetal Server

Y
Y
(With Baremetal Server, ISO image can be used as an installer of middleware, etc. by ”Media Connectivity” function.)

Virtual Server

Y
(With Virtual Server, attach ISO images to a vacant volume and it can be used as an OS installer.
For details, refer to ”<SUPPLEMENTAL> In the event that Customers create Instance of Virtual Server Service from ISO Image:” described later.
N
(With Virtual Server, ISO image cannot be used as an installer of middleware, etc.)

Private ISO corresponds to the following file formats:

Corresponding File Format of Private ISO:

Service

Corresponding File

Private Template

iso

List of Respective Private ISO-Corresponding Services:

Service

 

Created Image (Stored in Private ISO)

Create Resource from Image (Create Resource from Private ISO)

    iso iso

Baremetal Server

Baremetal Server

N Y

Virtual Server

Compute

N Y
 

Volume

N Y

2.3.3. Available Functions

2.3.3.1. Private Template

Settings Itemized for Storing Private Template

By bringing own Image externally from Customers’ platform environments, Customers can store (in essence import) an Image with the following items in Settings.
When respective Setting items are being set, Customers can press a button that says “CREATE IMAGE” and Private Image Template is stored.

List of Available Setting Items when to Importing to Store Private Template:

Items to set

Overview

Items

Details

Name

Name of Image

Please enter the name of Private Template Customers are storing.
(*1) 255 one-byte alphanumeric characters. Customers can store replicated names within their Tenants.

Customer Portal /API

Tags

Set to Tag Image

Set Tagging. By setting tagging, Customers can sort tagged items.
(*1) 255 one-byte alphanumeric characters. Customers can store replicated names within their Tenants.
*Optional Item in Settings.

Customer Portal /API

Image File

Select Image File

Select external image file which Customers bring in.
After selection, respective setting items are set, Customers can assign which image file to “CREATE IMAGE” to upload into the Image Storage.
*Customers are required to utilize API for uploading an image that is more than 10GB in capacity.

Customer Portal /API

Format

Set File Formats

Select the type of File Format that corresponds to the Image.

Customer Portal /API

Minimum Disk

Minimum Disk Capacity

Assign Minimum Disk Capacity that is necessary for Customers to activate the Image.If not assigned , 0 will be registered meaning no minimum value is assigned .
*Optional Item in Settings.

Customer Portal /API

Minimum Memory

Minimum Memory Capacity

Assign Minimum Memory Capacity that is necessary for the Customers to activate Image. If not assigned , 0 will be registered meaning no minimum capacity is placed.
*Optional Item in Settings.

Customer Portal /API

Protection

Protect Image

Turn ON Image Protection. Customers can select whether or not to protect the Image. If the protection is turned ON, such Image is not ever available to be deleted.

Customer Portal /API

License Switch

Switch of the OS license information of a private image brought from an external environment

If you want to register as a private image template and bring the image with the license from the external environment, the function to switch to a license that offers access to the license of the private image in the virtual server.
This function, brings the image with the license is outside this service to the environment of this service, and can create a resource, such as a virtual server.
Please refer to the supplemental with regard to the detailed specifications.
※ It does not correspond to the private ISO image.
※By the license type, after resource creation, please note that the license fee is in accordance with the license type.

Customer Portal /API

*1 Enterable letters are as follows:abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVwXYZ0123456789!”#$%&’()*+,-./:;<=& gt;?@[]^_`{|}~


Note

Please do not close the screen of the displayed browser while uploading the image to register the private template. Please note that if you close the screen during uploading, processing will not be completed with the upload status.

Operable Items in Private Template

Operable Private Template Items are as follows:

List of Operable Private Template Items:

Items to set

Overview

Items

Details

Details of Image

Overview of Private Image Template

Customers can confirm the detailed info and sizes and such of Private Image Templates.

Customer Portal /API

launch Instance

launch Instance from Private Image Template

Activate Private Image Template as the Boot Image over the Instance of Virtual Server Service.
By setting operable items and activating them at the time of creating Instance of Virtual Server Service, Customers can create Instance whilst activating Instance.
At this point, Private Image Template is inclusive to the Root Disk that is automatically created simultaneously.

Customer Portal /API

Create Volume

Create Volume through Private Image Template

Customers can create Volume in Virtual Server Service which will include Private Image Template Image therein.
Either Bootable or Unbootable Volume will be created depending upon the choice of settings at Volume creation.

Customer Portal /API

Download Image

Download Private Image Template

Customers can download the Private Image Template externally which means they can export the Image Template.
*It is impossible for Customers to download and then export Licensed OS image (the OS License is attached within this image) to the external environment.
*Customers are required to utilize API for uploading an image that is more than 10GB in capacity.

Customer Portal /API

Delete Image

Delete Private Image Template

Customers can delete either Private Template or those Private Image Templates’ Image files.
*Customers are advised that, once deleted, such private image template is not recoverable.

Customer Portal /API

Editing the image shared members

Editing the shared members of the private image templates (add, delete)

It will be the feature that can be shared with other tenants and images of the same region.
Perfom the editing of images shared members to share the self-tenants of private image templates (add, delete).
It enables sharing of image for the specified tenant by adding tenant in the same region (the tenant ID) to the image shared members.
Customers can set the selection for the tenant to which they have access rights on its own account, but customers will need the tenant ID in order to enter to tenant with no access authority.
Images can only be shared after the tenant on the receiving side approves of the sharing (“Approval to add image-sharing members” mentioned later) after adding the tenant to the image-sharing member with this function.
※When you share the image, it will be required operations on the share side tenant.
※Adding a tenant to the image-sharing members does not mean that a notification is automatically sent to the tenant on the receiving side. User must contact the tenant on the receiving side as necessary.

Customer Portal /API

Approval of additional of shared members

Approval of the additional request for the image shared members.

The tenant, which was added to the image-sharing members with the “Editing image-sharing members” function, must enter the ID for the shared private image template in order to approve of the addition to image-sharing members.
After the approval to add an image-sharing member is given, the tenant can find the private image template with the specified image ID in another tenant and create resources.
※When you share the image, it will be required operations on the shared side tenant.
*If the tenant on the sharing side removes a tenant on the receiving side from the image-sharing members, the tenant on the receiving side can no longer see or utilize the image, even if an approval had been given to add an image-sharing member.
*If the private image template of the tenant on the sharing side is deleted, the tenant on the receiving side can no longer see or utilize the private image template.
*No charge will be made for the image storage of the tenant on the receiving side for the shared private image template.
(The image file itself is stored in the image storage of the tenant on the sharing side. The charge is only made to the tenant on the sharing side for the image storage)

Customer Portal /API

copy of the image

Copy of the private image templates to other tenants in the same contract.

Customers can save copies of specified private image templates in the image storage of other tenants within the same contract.
By selecting the destination tenant to copy the private image template and copying the image, customers can create a copy of the private image template, which is registered in the image storage of their own tenant, in a specified tenant within the same contract.
By using this function, customers can distribute copies of customers’ private image templates to other tenants within the same contract or other regions.
Please refer to the supplemental with regard to the detailed specifications.

Customer Portal /API

Management of image copy job

Management of image copy job

Confirmation of the job list of the copy of the image, the confirmation of the copy status (progress rate), and the cancellation of the job can be performed.

Customer Portal /API


2.3.3.2. Private ISO

Following items are to be set in order for Customers to bring in external Disk Image and restore (as in Import) as Private Template.
After Customers set each and every items below, they can press “CREATE IMAGE” button and Private ISO Image is stored.

List of Setting Items for Importing Private ISO:

Items to set

Overview

Items

Details

Name

Name of Image

Please enter the name of Private Template Customers are storing.
(*1) 255 one-byte alphanumeric characters. Customers can store replicated names within their Tenants.

Customer Portal /API

Tags

Set to Tag Image

Set Tagging. By setting tagging, Customers can sort tagged items.
(*1) 255 one-byte alphanumeric characters. Customers can store replicated names within their Tenants.
*Optional Item in Settings.

Customer Portal /API

Image File

Select Image File

Select external image file which Customers bring in.
After selection, respective setting items are set, Customers can assign which image file to “CREATE IMAGE” to upload into the Image Storage.
*Customers are required to utilize API for uploading an image that is more than 10GB in capacity.

Customer Portal /API

Format

Set File Formats

Select the type of File Format that corresponds to the Image.

Customer Portal /API

Minimum Disk

Minimum Disk Capacity

Assign Minimum Disk Capacity that is necessary for Customers to activate the Image.If not assigned , 0 will be registered meaning no minimum value is assigned .
*Optional Item in Settings.

Customer Portal /API

Minimum Memory

Minimum Memory Capacity

Assign Minimum Memory Capacity that is necessary for the Customers to activate Image. If not assigned , 0 will be registered meaning no minimum capacity is placed.
*Optional Item in Settings.

Customer Portal /API

Protection

Protect Image

Turn ON Image Protection. Customers can select whether or not to protect the Image. If the protection is turned ON, such Image is not ever available to be deleted.

Customer Portal /API

*1 Enterable letters are as follows:abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVwXYZ0123456789!”#$%&’()*+,-./:;<=& gt;?@[]^_`{|}~


Note

Please do not close the screen of the displayed browser while uploading the image to register the private ISO. Please note that if you close the screen during uploading, processing will not be completed with the upload status.

Operable Items of Private ISO

Following is the executable Items of Private ISO.

List of Private ISO Operable Items:

Items to set

Overview

Items

Details

Details of Image

Private ISO Image Overview

Customers can confirm the detailed info and sizes and such of Private ISO Image.

Customer Portal /API

launch Instance

Launch Instance from Private ISO Image

Launch Instance in Virtual Server Service by attaching Private ISO Image.
*In order for Customers to launch Instance from Private ISO Image, Customers are duly required to first attach Empty Volume, then install it into Empty Volume, and finally launch Instance from the installed Volume. For the details please refer to the Supplemental Portion in the later sections.

Customer Portal /API

Download Image

Export Private ISO Image

Customers can download Private ISO Image located in Private ISO to external platform environments.
*Customers are required to utilize API for uploading an image that is more than 10GB in capacity.

Customer Portal /API

Delete Image

Delete Private ISO Image

Customers can delete Private ISO Image located in Private ISO.
*Customers are advised that, once deleted, that particular Private ISO Image is no longer recoverable.

Customer Portal /API

Editing the image shared members

Editing of shared members of private ISO image (add, delete)

The introduced private template “editing of image shared members” feature is as the equivalent function.
Please refer to the private template operation possible item list for more information.

Customer Portal /API

Approval of additional of shared members

Approval of the additional request for the image shared members.

Same function as the “Approval to add image-sharing members” function, which was introduced in Private Template.
Please refer to the private template operation possible item list for more information.

Customer Portal /API

copy of the image

Copy of the private image templates to other tenants in the same contract.

Same function as the “Image Copy” function, which was introduced in Private Template.
Please refer to the private template operation possible item list for more information.

Customer Portal /API

Management of image copy job

Management of image copy job

Same function as the “Management of image copy job” function, which was introduced in Private Template.
Please refer to the private template operation possible item list for more information.

Customer Portal /API


<Supplemental>In case of creating Virtual Server service from ISO Image.

Following procedures are required to take place in order for the Customers to start up Instance of Virtual Server Service which is installed and launched with ISO Image:
1.Attach Empty Volume as Data Volume when Instance is launched from ISO Image. Install ISO Image into Empty Volume attached as Data Volume.
2.Delete Instance, detach Volume.
3.Volume in which ISO Image is installed becomes Unbootable Volume. Therefore, change the Settings of the Volume to be bootable, modifying the Unbootable Volume into Bootable Volume.
4.After Bootable Volume obtained in procedure #3, create Instance in which ISO Image is installed launching Instance that is installed with ISO Image is complete.
ISOイメージからの作成

2.3.3.3. (Supplemental) Areas that are available for image sharing and image copying (Common areas for Private Template/private ISO)

Below are areas that are available for image sharing (“Editing image-sharing members” and “Approval to add image-sharing members”) in image storage and image copying.

Sharing Coverage of Image Storage

Patterns

Contract

Region

Tenant

Image share

copy of the image

1

Concurrent

Concurrent

Concurrent

Image is shareable within the concurrent Tenants. (Conversely, Image cannot be unshared within the concurrent Tenants)

By specifying the concurrent tenants as the transfer destination, customers can register image copying in the concurrent tenants.

2

Concurrent

Concurrent

Different

Images are not shareable to the other tenants in default. However, customers can share images with other tenants through image sharing.

Customers can have a copy of the same region and same contract to different tenants.

3

Concurrent

Different

Different

Images are not shareable with tenants in different regions. If customers wish to distribute images to tenants in different regions, they must use the image copying function.

Copying is allowed with tenants with the same contract but in different regions.

4

Different

Concurrent

Different

Images can be shared with other tenants with different contracts but within the same region.

Images cannot be copied to other tenants with different contracts. If customers wish to distribute images to other tenants within the same region but with different contracts, they must use the image sharing function.

5

Different

Different

Different

Images are not shareable with different regions.
If customers wish to distribute images to tenants in different regions with different contracts, they must share images after copying the images to a tenant within the same region as the distribution destination tenant that also has the same contract.
Images cannot be copied to tenants with different contracts.
If customers wish to distribute images to tenants in different regions with different contracts, they must share images after copying the images to a tenant within the same region as the distribution destination tenant that also has the same contract.

Image diagram of areas that are available for image sharing in image storage and image copying

イメージ保存領域の共有

2.3.3.4. (Supplemental) Detailed specifications of image copying (Common for Private Template/private ISO)

The image copying function saves copies of customers’ private images, which are stored in the image storage, in the image storage of other tenants within the same contract. By using this function, customers can distribute copies of customers’ private image templates to other tenants within the same contract or other regions. Please see below for the details of specifications.

  • It is also possible to copy the license with images such as Windows Server by the image copying function.
    Although images with licenses cannot be exported to external environments, this function enables customers to distribute images with licenses within this service.
  • For image copies that were saved with the image copying function, image storage fee will be applied to the tenant, to which the images were copied, once the copies are saved.
    (Example: If an image from JP1 region was copied to UK1 region, image storage fee in UK1 will be applied to the image that was copied to UK1)
  • If Instances, etc. are created from saved image copies by using the image copying function, fees for the Instances and OS will be those of the copy destination.
    (Example: If an image from JP1 region was copied to UK1 region and Instance was created from the image copy, which was created in UK1, the fees for the Instance and Windows Server will be those of UK1)
  • Official images cannot be copied.
  • The maximum size of file can be copied by Image Copy function is 300GB.
  • Even tenants of this contract can not be copied to tenants who do not have access authority.
  • The copying of the image involves time-consuming processing as it involves actual file transfer, and depending on the file size and region, there are cases that copying may take more than one day to complete. Estimated time for copying 1GB image from JP1 region to other region is as follows, but it is only reference information and it does not guarantee the required time, so please keep in mind beforehand.

copy source

copy destination

Time required for copying 1 GB image (approximate)

JP1 JP2

15 minutes

  US1

3 hours and 30 minutes

  UK1

4 hours and 30 minutes

  DE1

1 hour and 30 minutes

  SG1

1 hour and 30 minutes

  HK1

2 hours and 40 minutes

  AU1

2 hours and 20 minutes

2.3.3.5. Detail specification of Lisence Switch function

Scope

Use Lisence Switch function in case of bringing private image of Red Hat Enterprise Linux(RHEL)/Windows Server.
Also, if you import it as a private image to ECL 2.0 of RHEL / Windows Server, the usage pattern of the license becomes the following three patterns.
Use Lisence Switch function in case of bringing private image of Red Hat Enterprise Linux(RHEL)/Windows Server.
  • BYOL(Bring Your Own License)
    A method of using the image with customer license as it is on ECL 2.0
  • Provider Lisence continued use
    A method of bring image on ECL2.0 with provider license customer used in Cloud service other than ECL2.0.
  • License Switch
    A method of bring image with customers license to switch provider license on ECL2.0
rsts/server/_images/ja/ImageStorage//licenseswitch.png


Target OS and license type

Windows

  • OS that can be brought in using the License Switch function and usable license pattern are as follows:

Product

OS Version Edition bit Service Pack

Lisence utility form

Windows Server 2012 R2 Standard Edition Windows Server 2012 R2 Standard Edition 64bit any

Lisence Switch, Provider Lisence continued use

Windows Server 2008 Enterprise Edition Windows Server 2008 Enterprise Edition 64bit

Service Pack 2 or later

Lisence Switch, Provider Lisence continued use

Windows Server 2008 Standard Edition Windows Server 2008 Standard Edition 64bit

Service Pack 2 or later

Lisence Switch, Provider Lisence continued use

Windows Server 2008 R2 Enterprise Edition Windows Server 2008 R2 Enterprise Edition 64bit

Service Pack 1 or later

Lisence Switch, Provider Lisence continued use

Windows Server 2008 R2 Standard Edition Windows Server 2008 R2 Standard Edition 64bit

Service Pack 1 or later

Lisence Switch, Provider Lisence continued use

RHEL

  • For the following version, BYOL using License Switch function is possible.

Product

OS Version bit

Lisence utility form

Red Hat Enterprise Linux 6 Red Hat Enterprise Linux 6 64bit BYOL

Region

  • OS type, capable of license switch, and region will be as follows.

Product

JP1 JP2 US1 UK1 DE1 SG1 HK1 AU1
Windows Server 2012 R2 Standard Edition Y Y Y Y Y Y Y Y
Windows Server 2008 Enterprise Edition Y Y Y Y Y Y Y Y
Windows Server 2008 Standard Edition Y Y Y Y Y Y Y Y
Windows Server 2008 R2 Enterprise Edition Y Y Y Y Y Y Y Y
Windows Server 2008 R2 Standard Edition Y Y Y Y Y Y Y Y

(Legend) Y: target (License Switch function is available in the region) N: excluded (License Switch function is not available in the region)

Provides Cloud Provider License

Others

  • For images that are registered with the License Switch function, image storage fee of the region will be applied.
    (Example. If the customer brings a Windows Server 2008 R2 in the license switch to JP1 Region, the image storage fee of JP1 Region with respect to the image will be applied).
  • In a usage pattern of License Switch or continued use of provider license, if resources are generated from the image, fee of the OS in question will be applied.
    (Example: To bring the Windows Server 2008 R2 in the license switch to US1 Region, if you create an instance from its image in the US1 Region, in addition to the instance usage fee of US1 Region, a fee for the Windows Server of the US1 Region will be applied)
  • License Switch function supports Private Image Template only. It does not support Private ISO Image.

2.3.3.6. (Supplement) coverage of the copy of the image

Copy range of the image as the original of the official image template.

  • The templates and regions that can copy the image with the official image template as the original are as follows.
    Copying of image and Licensing Switch-Over are not possible on images and regions that do not allow them.

Product

JP1 JP2 US1 UK1 DE1 SG1 HK1 AU1

CentOS 7.1-1503

Y Y Y Y Y Y Y Y
CentOS 7.3-1611 Y Y Y Y Y Y Y Y
Ubuntu 14.04.1 Y Y Y Y Y Y Y Y
Ubuntu 16.04.1 Y Y Y Y Y Y Y Y
Windows Server 2012 R2 Standard Edition Y Y Y Y Y Y Y Y
Red Hat Enterprise Linux 7.1 N N N N N N N N
Red Hat Enterprise Linux 7.3 N N N N N N N N
Red Hat Enterprise Linux 7.1 for SAP Applications N N N N N N N N
SQL Server 2014 Y Y Y Y Y Y Y Y
SQL Server 2016 Y Y Y Y Y Y Y Y
Windows Server Remote Desktop Services SAL Y Y N N N N N N
OracleDB 12.1.0.2.0 SE2_Oracle Linux Y Y N N N N N N
OracleDB 12.1.0.2.0 SE2_Red Hat Enterprise Linux N N N N N N N N
OracleDB 12.1.0.2.0 SE2_Windows Server 2012 R2 Y Y N N N N N N
OracleDB 12.1.0.2.0 EE_Oracle Linux Y N N N N N N N
OracleDB 12.1.0.2.0 EE_Windows Server 2012 R2 Y N N N N N N N

(Legend) Y: target (It’s possible a copy of the image to the region) N: excluded (Cannot make a copy of the image to the Region)

Copy range of the image taken from an original private image brought in by the License Switch function.

  • Regions that allow image copying of private images, which utilize the Licensing Switch-Over function, are as follows.
    Copying of image and Licensing Switch-Over are not possible on images and regions that do not allow them.

Product

JP1 JP2 US1 UK1 DE1 SG1 HK1 AU1
Windows Server 2012 R2 Standard Edition Y Y Y Y Y Y Y Y
Windows Server 2008 Enterprise Edition Y Y Y Y Y Y Y Y
Windows Server 2008 Standard Edition Y Y Y Y Y Y Y Y
Windows Server 2008 R2 Enterprise Edition Y Y Y Y Y Y Y Y
Windows Server 2008 R2 Standard Edition Y Y Y Y Y Y Y Y
Red Hat Enterprise Linux 6 (BYOL) Y Y Y Y Y Y Y Y

(Legend) Y: target (It’s possible a copy of the image to the region) N: excluded (Cannot make a copy of the image to the Region)

2.3.4. Menu Plan

2.3.4.1. Menu List

Following is the Menu to be provided for Image Storage.


Menu List of Image Storage

Menu

Plan

Image Storage

Private Template

 

Private ISO

2.3.4.2. Subscriptions Method

Customers are not required to apply for request to subscribe Image Storage Menu per se.
Customers can store Image at any time within Image storage and as soon as such use (storing Private Image Template and / or Private ISO Image are to be stored within Private Template and / or Private ISO of Image Storage) is mechanically recognized that will trigger billing for Image Storage and billing accordingly with actual use (utilizing hours and capacity will be recognized for billing).

2.3.5. Terms and Conditions of Use

2.3.5.1. Conditions for Usage with Other Services

Customers are not in any ways limited to pair with any of other services.
Typically the following combinations are possible for pairing with Other Services:

Menu

Use Case of Combination with Other Services

Virtual Server

Customers can upload to record the private image template within which Instance and Volume are created and obtained to store as a Private Image Template. Moreover, Customers can further create an Instance and / or Volume to launch Instance from Empty Volume through the obtained ISO Image.

2.3.5.2. Use Lisence Switch function

Use the license switch function and if the customer creates a virtual server, for each OS there is a condition with the following services.

  • Windows Server
    • In order for Customers to activate OS License, Customers are required to obtain common functionality of Gateways.
      OS license authentication will not be available if Customers disconnect Common Function Gateway where Windows Server’s OS license authentication has done.
      Therefore, please always secure communication path from Windows Server in use to the common function gateway.

2.3.5.3. Minimum Use Period

There is no Minimum User Period for this service.

2.3.5.4. Notes for Customers Prior to Use

Support Coverage

** General **

Support for this menu is provided as follows:
  • Customers are noted that failures / errors reported from the Customers with regards to storing, maneuvering in operating screens of such and anything to do with API will be covered for support; however, inoperable difficulty reported or stemming from Server / Storage started or activated from Private Image Template, Private ISO will not be covered for support.

  • Customers are also noted that failures / errors reported from the Customers with regards to uploading, maneuvering in operating screens of such and anything to do with API will be covered for support; however, inoperable difficulty reported or stemming from consistencies of an uploaded image, such on-screen behaviors will not be covered for support.

  • Support coverage when License Switch function is used are as follows.

Windows
  • Windows Server
    • Use Arcserve in case of bringing Windows Server Image.

    • OS license authentication will be supported.

    • Others, in relation to the licensed products that our customers use, about malfunctions with the installations, setups, basic functions, to the requests from customers, NTT Com’s support(research , support, advice) will not be performed.

    • Support period is only within the period of Microsoft’s extended support.

    • The life cycle of product supported by License Switch and Provider License continued use are as follows;

OS version and edition

Start Support

End Support

End date of the extended support

Windows Server 2008 Enterprise Edition 2008/05/06 2013/07/09※ 2020/01/14※
Windows Server 2008 Standard Edition 2008/05/06 2013/07/09※ 2020/01/14※
Windows Server 2008 R2 Enterprise Edition 2009/10/22 2015/01/13※ 2020/01/14※
Windows Server 2008 R2 Standard Edition 2009/10/22 2015/01/13※ 2020/01/14※
Windows Server 2012 R2 Standard Edition 2013/11/25 2018/01/09※ 2023/01/10※

Note


RHEL

  • Use Arcserve in case of bringing RHEL Image.

  • In case of bringing customer license, you need to apply for the cloud access to Red Hat. In the following Internet site of Red Hat, register from [ ENROLL NOW ].
  • If the image is brought in by customer license (i.e. In case of BYOL), the support is not available.
    • NTT Com cannot give support (research, assistance, advice) for requests from the customer on actions concerning installation, set-up, troubles in basic functions, etc. that the customer faces in relation to customer license.


OS version and edition

Start Support

End Support

End date of the extended support

Red Hat Enterprise Linux 6 2010/11/09 2020/11/30


Restrictions

  • NTT Com will not assume any ownership as to liability, damage or failures or errors stemming from or reported with experience at the hand of Customers arising from BYOL licensing troubles, failures, issues and such caused by Private Image Template or Private ISO.

  • NTT Com does not assume the role capacity to obtaining Customers’ backup data; therefore, Customers are strongly recommended that they obtain backup data time-to-time as they deem necessary.

  • NTT Com does not assume the liable ownership or responsibility at fault when Customers’ stored data are lost, damaged, leaked, or failed in any way; NTT Com does not assume the ownership or responsibility at fault when Customers’ data are being utilized in any way the Customers did not duly expect. Consequent damage belongs to Customers but NTT Com.

  • NTT Com will terminate Customers’ stored data located in this Service Menu in the event that Customers terminate the contract they signed with NTT Com.

  • If a false statement is found in the type of the license that the customer brings in by License Switch function, NTT Com may terminate or erase the customer’s subscription of this menu.

  • NTT Com reserves a right to terminate the service Customers are to utilize in the event that NTT Com so determines that Customers have aforethought or otherwise violated any of regulated laws of written or unwritten therein, policies which Customers agrees prior to their signing of the terms of service contract with NTT Com.

  • The operation of this menu is as follows:

    • This Menu’s Service Platform is being monitored for 24/7.

    • Customers are provided with maintenance and troubleshooting based on the standardized conditions of suppoort which are defined separately.

    • Other qualities of operation will correspond to the degree of such where NTT Com defines as its standard operation and terms of service for Enterprise cloud 2.0.

  • In the event that Customers’ image is created wrong due to some extent by this menu which is considered to be a “failure”, NTT Com will inform the Customers in separately regulated method of opening special venue to support them. Distinctively, we consider the following events as failure(s) of some sort, as seen below:

    • Not Referable: Customers can not refer to the image they have created (image is not referable at the resource creation)

    • Portal / API: Customers are affected by this failure / error (and the system is not operable at all).

  • Following events are not covered for opening special support venues:

    • Inoperable difficulty due to Customers’ brought-in (or BYOL) resources

    • Inoperable difficulty due to Network (or Internet) misuse or mishaps

    • Inoperable difficulty due to the Customers’ failed approaches on creating and recording image(s) or downloading

    • Inoperable difficulty due to the lower quality


2.3.5.5. Restrictions

Restrictions for Private Template

Following Restrictions apply for the Private Template:

Restrictions of Private Template:

Items

Restrictions

Items

Capacity

~4TB(4,096GB)

Maximum capacity of one (1) Private Image Template will be at 4TB (4,096GB). In the event that the capacity goes beyond the said maximum, such actions as to creating Private Image Template and storing such imported Private Images will fail.

Obtaining Image

No Scheduling Functions are available

There is no scheduling function available for Created Image Functions.

 

No incremental difference recognized or available in Backup Storage Functions

Function of creating Image is a function that obtains the image of the resource. Therefore, there is no such function as to incremental or differential residual backup data therein.

 

No Restore Function is available

Creating Image of Resource is for obtaining the overall Resource Image, and mainly made available for duplication. Therefore, there is no such function as to “Restore Resource”, an overwritten Image.


Restrictions of Private ISO

Private ISO has following Restrictions.

Private ISO/Private ISO Restrictions

Items

Restrictions

Items

Capacity

~4TB(4,096GB)

Maximum capacity of one (1) Private ISO Image will be at 4TB (4,096GB). In the event that the capacity goes beyond the said maximum, such actions as to creating Private ISO Image and importing and storing such Private ISO Image will fail.

Concurrent Reference

Unlimited

Customers can refer to concurrent Private ISO Image in multiple Resources.

Attach (Virtual Server)

ONLY WHEN Instance is being launched

In Virtual Server, Private ISO is attachable ONLY WHEN Instance is being launched.
There is no way attaching Private ISO to the Instance which was already launched.

Detach (Virtual Server)

ONLY WHEN Instance is being deleted

In Virtual Server, Private ISO is detachable ONLY WHEN Instance is being deleted.
There is no way detaching Private ISO from Instance remaining therein.

Uppermost Maximum Capacity for Utilization

In this service uppermost maximum at use is being set accordingly as follows:

Uppermost Maximum Capacities to Utilize Image Storage

Menu

Plan

Uppermost Maximum Capacity

Image Storage

Private Template

Uppermost maximum Capacity for one (1) Private Image Template is 4TB (4,096GB).
For one (1) Tenant, following is the number of Images to be stored: 256 Images.
 

Private ISO

Uppermost maximum Capacity for one (1) Private ISO Image is 4TB (4,096GB).
For one (1) Tenant, following is the number of Images to be stored: 256 Images.

Precautions for the use of license switch

  • Windows Server
    • Starting of the virtual server that is created from imported images, and after starting, for the virtual server operation, NTT Com does not guarantee in this function. For customers, please conduct a sufficient verification.
    • The license authentication process provided by this menu is applicable only to Virtual Servers created from an image with which License Switch is requested, and to Virtual Servers created from NTT Com official image template.
      Application to other Virtual Servers may constitute a violation of the license NTT Com shall not be liable at all for such violations.

2.3.6. Pricing

2.3.6.1. Initial Fee

Image Storage Menu will not require initial fees.


2.3.6.2. Monthly Fee

Billing is metered (incrementing by min.) for 1 GB each Image file as with Private Template and / or Private ISO in Image Storage Menu.

2.3.7. SLA for Image Storage Menu

2.3.7.1. SLA

This Menu’s SLA is corresponding to the standardized regulations of SLA.

Note

  • Customers are notified that the following hours will not be included into the failed hours or inoperable hours as SLA for Image Storage.

    • Inoperable difficulty due to the Customers’ failed approaches on creating and recording image(s) or downloading

    • Inoperable difficulty in portal / API operations

  • On loss of data, inconsistencies: Only those which are clearly seen to be cause at the hands of Service Providers, their operations or such service activities will be limited to the subject of SLA for the month(s) such has or had caused.