2.4.6. Red Hat Enterprise Linux for SAP Applications

2.4.6.1. About this menu

About this menu

About Red Hat Enterprise Linux for SAP Applications

  • Provision of official image templates
    • Official image templates of Red Hat Enterprise Linux (RHEL) for SAP Applications which can be used on virtual server are provided.

    • Customers are provided RHEL environment supported by SAP for running SAP Applications on Enterprise Cloud 2.0 Virtual Server by this menu.

Note

About support information of SAP Applications, Customers are requested that they check the official documents(Product Availability Matrix and SAP Notes) provided by SAP.

  • Provision of the provider license
    • RHEL for SAP Applications license under CCSP agreement (certified cloud provider contract) is provided.

Note

OS License is included in this menu; however, Customers are advised to bring in their own SAP Application license.


About server / dedicated hypervisor that can use RHEL for SAP Applications

The use of RHEL for SAP Applications is only for the use of the official image template on the virtual server.
The method for using RHEL for SAP Applications with each server / dedicated hypervisor is as follows.

OS Use Case

Server/Dedicated Hypervisor

     
 

Baremetal Server

Virtual Server

vSphere ESXi Hyper-V

Official Image Template

N Y N※ N

Customers’ BYOL

N N N N
NOTE:Please use Red Hat Enterprise Linux Official Image Template when using SAP supported RHEL environment in virtual machine on vSphere ESXi of dedicated hypervisor.

Menu Features

  • On-Demand
    Customers can apply for RHEL for SAP Applications on a virtual server via customer portal or API.
  • Support
    Customers can get NTT Com’s troubleshooting support, as well as software bug-fixes and security patches provided by OS vendor.

2.4.6.2. Available Functions

Official Image Template

  • The official image templates provided by RHEL for SAP Applications are as follows.

OS Version

Language

Server/Dedicated Hypervisor

     
   

Baremetal Server

Virtual Server

vSphere ESXi Hyper-V
Red Hat Enterprise Linux 7.1 for SAP Applications EN N Y N N

Available Repository

  • This menu provides with the original repository server.

  • NTT Com provides software maintenance, such as bug-fix and security patches, through yum, the package management system of Linux distributions. Customers need to execute yum by themselves.

  • The following 6 repositories are required to provide RHEL ver 7.x

    1. Channels cover only “Base”, “Optional”, “RH Common”, packages that can be provided by Red Hat within the CCSP license range, and custom channels for SAP Applications.

    2. Type: “RPM” and “Debug” are available.


[PKG provided with provided repositories and custom channels]

Repository Name

PKG provided by custom channel

Red Hat Enterprise Linux 7 Server from RHUI (RPMs) (7Server-x86_64)  
Red Hat Enterprise Linux 7 Server from RHUI (Debug RPMs) (7Server-x86_64)  
Red Hat Enterprise Linux 7 Server - Optional from RHUI (RPMs) (7Server-x86_64)  
Red Hat Enterprise Linux 7 Server - Optional from RHUI (Debug RPMs) (7Server-x86_64)  
Red Hat Enterprise Linux 7 Server - RH Common from RHUI (RPMs) (7Server-x86_64)  
Red Hat Enterprise Linux 7 Server from RHUI (Debug RPMs) (7Server-x86_64)  
RHEL for SAP Applications (for RHEL 7 Server) from RHUI (RPMs) compat-locales-sap, compat-locales-sap-common, compat-sap-c++-5, sapconf, tuned-profiles-sap, vm-dump-metrics, vm-dump-metrics-devel

List of Functions

  • The functions provided as RHEL for SAP Applications Official Image Template are as follows.

Name of Functions

Overview

Initial Username Settings

OS user name is set by the default value of this menu.

Password Settings for Default User

The password for the first login with the OS user name is set with the prescribed value in this menu.

Locale Settings

About OS Timezone / Language / Character code / Locale / Keyboard, they are set with the default value of this menu.

Security Settings (Windows Firewall Settings)

OS security setting (iptables / SELinux) is set by the prescribed value in this menu.

SSH Settings

The OS’s sshd conf setting is set by the default value of this menu.

Dedicated tool setting

Configure the tool to work with the virtual server.

Other Settings

It is set for each OS initial state, additional PKG, repository, Ipv6, NTP server, DNS server, default gateway.


Functions such as OS installation, deletion, rebuild, and duplication are described in the service description “function list” of the virtual server, so please refer to that.
For the functions and information provided by RHEL for SAP Applications itself please refer to the website. Https://www.redhat.com/en/resources/red-hat-enterprise-linux-sap

Respective Functions Descriptions

Initial Username

  • Following is the settings of initial user name and its permission:

Items

Virtual Server

User Name

root

Permission

root

Password Settings for Default User

  • Customers can set following passwords of Server to be created:

Items

Virtual Server

Details

The password for the first login is as follows
root
NOTE:When logging in with SSH connection, you need to log in via the customer portal and change the setting of sshd_conf.

Locale Settings

  • Time Zone, Locale, and Keyboard Sequence Settings are set as follows:

Items

Virtual Server

Time Settings

UTC

Locale Settings

en_US.UTF-8

Keyboard Layout

English keyboard layout (101/104)


Security Settings (Windows Firewall Settings)

  • Iptables and SELinux settings are set as follows:

Items

Virtual Server

IPtable

Not Available

SELinux disable

SSH Settings

  • The configuration of sshd conf are set as follows:

Items

Virtual Server

Port 22
Protocol 2
Password Authentication N
Public key Authentication Y
HostbasedAuthentication N
  • When Customers create a Server, they can create SSH key pairs, as well as they can utilize their existing ones. Maximum number of key pair per Tenent is 120.

  • Following is the methods for create/delete/register key pairs:

Items

Methodologies

Create Key Pairs

Customer Portal / API
  • Keyname (String)
  • SSH public key generated by RSA or DSA.

Delete Key Pairs

Customer Portal / API
  • Keyname (String)

Record Key Pairs

Customer Portal / API
  • Keyname (String)

Dedicated tool setting

  • The setting of the special tool in the virtual server is as follows.

Items

Virtual Server

tool

Cloud-init

Other Settings

  • Following is the Initial Settings and Status of OS Installation:

Classification

Itemized Attributes

Virtual Server

Initial Status

OS Minimal parts

Minimal installation

 

Additional Software

  • acpid
  • chrony
  • Cloud-init
  • vm-dump-metrics
  • RHEL License Certificate (RHUI Client Certificate)

Initial settings

Repository Server

In this menu, the FQDN of RHUI (CDS) server is specified.

  MTU
1450
It is set by rc.local.
  IPv6 enable
 

Default Gateway

The value specified in the logical network is input.
If it is blank, no value is set.
  DNS
The value specified in the logical network is input.
If it is blank, no value is set.
  Hosts

In this menu, “/ etc / hosts” specifies the setting information on name resolution of the repository server

  NTP
The value specified in the logical network is input.
If it is blank, 169.254.127.1 will be set.
 

Initial Login Message

Editing “/ etc / motd” and changing initial login message from standard setting.


2.4.6.3. Menu

Official Image Template (Reprise)

The official image templates provided by RHEL for SAP Applications are as follows.

OS Version

Language

Server/Dedicated Hypervisor

     
   

Baremetal Server

Virtual Server

vSphere ESXi Hyper-V
Red Hat Enterprise Linux 7.1 for SAP Applications EN N Y N N

Subscription Methods

Virtual Server

  • New Subscription:
    Customer needs to designate following image template when they create servers.

Product

Virtual Server

Red Hat Enterprise Linux 7.1 for SAP Applications RedHatEnterpriseLinux-7.1_forSAPApplications_64_include-license_virtual-server_01

  • Termination
    Delete the virtual server created with RHEL official image template.

2.4.6.4. Terms And Conditions

Conditions of Usage with Other Menus

  • It is necessary to apply with a virtual server as a set.

  • In order to carry out OS license authentication, a common function gateway is required. Be sure to sign up when using RHEL for SAP Applications.

  • In addition, if the common function gateway is removed while RHEL for SAP Applications OS license is being authenticated, the repository server will be unavailable.


Minimum Usage Period

  • This service does not require minimum usage period.


2.4.6.5. Pricing

Initial Fee

This menu does not require initial fee.

Monthly Fee

Virtual Server

  • Billing Structures
    It is a pay-per-use(/min) with a monthly limit.
    When the flavor is changed during the month, the monthly fee will be the maximum fee of the maximum vCPU number.
  • Billed Items
    The root disk with the OS stored, and the volume will be attached instance.
template of this menu are attached to one instance, the fee of this menu will be added according to the number of volumes.
Depending on the flavor of the instance to which the volume is attached, the price of this menu differs.
For the relationship between instance and volume, and flavor of virtual server instance, please refer to the virtual server service manual.

2.4.6.6. Quality of Service

Support Coverage

Supported Official Image Template

Virtual servers created from the following official image templates are eligible.

Product

Virtual Server

Red Hat Enterprise Linux 7.1 for SAP Applications RedHatEnterpriseLinux-7.1_forSAPApplications_64_include-license_virtual-server_01

Support for Major Version

OS Version

Start Support

End Support

7.1 2015/3/5 2024/6/30

Repositories to be Supported

Please refer to the details in this section with regards to the RHEL-offered repositories


Support Method

  • NTT Com supports initial setup, the first login to server and OS license authentication.

  • NTT Com does not support(survey, help, advice) to requests from customers regarding how to deal with problems related to installation, setup, basic functions that customers faced in relation to licensed products used by customers .

  • By using the OS license, customers can use the “software access” and “software maintenance” functions of the software subscription of Red Hat Enterprise Linux for SAP Applications. Please follow the instructions from NTT Com about the procedure and access method to use those functions.

Note

Customers are requested that they make any inquiries about SAP Applications to SAP support contact.


Qualities of Operations

Quality of this menu’s Operations corresponds to that of standardized regulations which NTTCom defines thereof in details.

SLA

The SLA of this menu is based on the standardized SLA for Enterprise Cloud 2.0.

2.4.6.7. Data Center Providing This Menu

  • Available data centers are as follows.

Region

Red Hat Enterprise Linux for SAP Applications
 

Virtual Server

JP1

Y

JP2

Y

JP4

N/A

JP5

N/A

US1

Y

UK1

Y

DE1

N/A

SG1

Y

HK1

Y

AU1

N/A


2.4.6.8. Restrictions

  • Customers are prohibited from utilize RHUI (CDS) server for anything other than this menu.

  • OS Image Handovers in between Baremetal Server and in Virtual Servers are duly prohibited.

  • NTT Com does not support the OS version that Red Hat support is expired. And NTT Com does not extend such expiration dates.

  • When Red Hat announces the end of support, or if any of Server/Dedicated Hypervisor is going to be end its support, NTT Com will announce the notification on end of support to Customers in advance.

  • NTT Com cannot directly disclose the needed information for installation, such as activation key, subscription number, to Customers in writing or any other methods.

  • Please do not change the setting information in / etc / hosts at the time of provision unless you specify from us.

  • Please do not uninstall vm-dump-metrics. If uninstalled, SAP will not support.

  • RHEL cluster with RHEL High Availability Add-On is not supported.

  • Customers are advised to bring in their own SAP Application license and software.