9.2.1. Oracle

9.2.1.1. About This Menu

About This Menu

This menu provides Customers with Oracle Database license and operating environment for virtual server infrastructure.


Features

Followings are this menu’s features:


Provide Oracle Database operating environment:

  • Utilize Oracle Database right away without obtaining Oracle Database license at the hand of the Customers. (NOTE:1)

  • OS is provided with Oracle Linux, Red Hat Enterprise Linux, Windows Server. (NOTE:2)

  • Provide Customers with a combined product support both for Oracle Linux and Oracle Database license.

  • Provide Customers available strand-alone deploying applications of Oracle Database Standard Edition 2 (Oracle SE2 hereinafter) / Enterprise Edition (Oracle EE hereinafter). (NOTE:3,4)

  • In addition to Stand-Alone deploying applications, Oracle EE deploying Cluster Agents (Oracle Real Application Clusters (RAC)) will be available for Customers.(NOTE:5)

  • Deploying Agents Coherence Official Image Template for Oracle Database Installer Package will be available.


Respond to high performance needs of Customers:

  • Combination of Block Storage (Provisioned I/O Performance) will add an edge to the speed and performance with which Customers needs in Oracle Database use.


Provide Available Oracle Database Application-Deploying Coherence tutorials and exemplar scenarios:

  • Provide Oracle Database application-deploying tutorial and exemplar scenarios guide.

Note

NOTE1: Licensing use will be billed as follows: Flavor use by the hour (vCPU); moreover, separately virtual server fees will be further billed.
NOTE2: Available OS is different from each region.
NOTE3: Customers are required to either create and / or launch the followings: Virtual Server(s), software installation, and Database Instance.
NOTE4: Combining Block Storage (Provisioned I/O Performance) with Oracle Database Application can add further effects to the Customers’ infrastructural needs.
NOTE5: Oracle SE2 application cannot deploy Oracle RAC suite. If in any case it is additionally deployed, that will mean a licensing violation.

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9.2.1.2. Description of Each Function

Oracle SE2

Oracle SE2 provides Customers with Oracle Database Standard Edition 2 (Oracle SE2) License and the operating environment. In this menu Oracle SE2 license provides all functions but Oracle Real Application Clusters (Oracle RAC). (NOTE)
NOTE: Customers are advised that if in any case they do attempt to utilize Oracle RAC with Oracle SE2 license, then they will be liable of licensing violation.

Oracle EE

Oracle EE provides Customers with Oracle Database Enterprise Edition (Oracle EE) License and the operating environment. In this menu Oracle EE license provides all functions across Oracle EE License, Oracle Real Application Clusters License, Oracle Partitioning Licenses altogether.
NOTE: If customers use a function other than the function that has been observed to use with Oracle Partitioning license, Oracle Database Enterprise Edition, Oracle Real Application Clusters, then it will be a license violation.

9.2.1.3. Available Functions and Services

Overviews of Available Functions and Services

Following is the functions and services which will be provisioned with this menu:


Functions / Services

Overview

License and Licensing Support of Oracle Database

Necessary license for Oracle Database use and such support will be duly provided for Customers.
Furthermore, we will provide technical support and correction patches for Customers’ Oracle Database as a product support.
If Customers so wish, searching and then viewing the “My Oracle Support (MOS)” knowledge engine, and downloading of correction patches will be available for Customers.

OS Licensing and Licensing Support

For Oracle Linux environments, NTT Com provides Oracle Linux license and support.
Moreover, Oracle Linux technical support and correction patch will be provided as product support.
If Customers so wish, searching and then viewing the “My Oracle Support (MOS)” knowledge engine, and downloading of correction patches will be available for Customers.

Oracle Database package-stored Official Image Template

Package-stored Official Image Template will be duly provided.
Customers can launch Virtual Server Instance from this Template, which leads to quick Oracle Database infrastructure to be deployed.

Available Product Names And Versions

Following is the information concerning the products usable at this particular menu:


Oracle Product Names

Following is the Oracle product names that will be provided in this particular menu:


  • Oracle Database Standard Edition 2 (SE2)

  • Oracle Database Enterprise Edition (EE)
    NOTE: Real Application Clusters and Partitioning Option will be included within the above.

Oracle Product Versions

Following is the Oracle Product Versions that will be provided with this particular menu:


  • 12c Release 1 (12c R1)
    NOTE: The package version is 12.1.0.2.0 or later.
    NOTE: When a patch set is released from Oracle, the provided package will be updated to that of the latest patch set.

  • 12c Release 2 (12c R2)
    NOTE: Provided OS, provided edition, providing region are limited. Please check the available products for each region in this document.
    NOTE: When a patch set is released from Oracle, the provided package will be updated to that of the latest patch set.

Available Products by Region

Following is the Oracle product names and OS that will be provided in this particular menu:


OS Name

OS Version

Oracle Database Edition

Oracle Database Version

JP1 JP2 JP4 JP5 US1 UK1 DE1 SG1 HK1 AU1
Oracle Linux 7.1 SE2 12c R1 Y Y Y Y N N N N N N
Oracle Linux 7.1 EE 12c R1 Y N N N N N N N N N
Red Hat Enterprise Linux 7.1 SE2 12c R1 N N N N Y Y Y Y Y Y
Windows Server 2012 R2 Standard SE2 12c R1 Y Y Y Y Y Y Y Y Y Y
Windows Server 2012 R2 Standard EE 12c R1 Y N N N N N N N N N
Windows Server 2016 Datacenter SE2 12c R2 N Y Y Y Y Y Y Y N N

Official Image Templates

Followings are Official Image Templates which are to be provisioned in this particular menu. With these official image templates, Oracle Database License will be appropriately applied.


Template Name

OS Version (Edition)

OS Bytes

Language

License Type (Windows)

Oracle Database Edition

Oracle Database Version

Baremetal Server

Virtual Server

Hyper-V vSphere ESXi
OracleDB-12.1.0.2.0-SE2_include-license_OracleLinux-7.1-64_include-license_virtual-server_002 Oracle Linux 7.1 64bit EN - SE2 12c R1 (12.1.0.2.0) N Y N N
OracleDB-12.1.0.2.0-SE2_include-license_RedHatEnterpriseLinux-7.1-64_include-license_virtual-server_042 Red Hat Enterprise Linux 7.1 64bit EN - SE2 12c R1 (12.1.0.2.0) N Y N N
OracleDB-12.1.0.2.0-SE2_include-license_WindowsServer-2012R2-Standard-64_include-license_virtual-server_032 Windows Server 2012 R2 Standard 64bit EN SPLA SE2 12c R1 (12.1.0.2.0) N Y N N
OracleDB-12.1.0.2.0-EE_include-license_OracleLinux-7.1-64_include-license_virtual-server_002 Oracle Linux 7.1 64bit EN - EE 12c R1 (12.1.0.2.0) N Y N N
OracleDB-12.1.0.2.0-EE_include-license_WindowsServer-2012R2-Standard-64_include-license_virtual-server_032 Windows Server 2012 R2 Standard 64bit EN SPLA EE 12c R1 (12.1.0.2.0) N Y N N
OracleDB-12.2.0.1.0-SE2_include-license_WindowsServer-2016_Datacenter_64_include-license_virtual-server_002 Windows Server 2016 Datacenter 64bit EN SPLA SE2 12c R2 (12.2.0.1.0) N Y N N

Available Oracle Database Packages

Followings are the locations to be stored for Oracle software in this menu:


For Oracle Linux, Red Hat Enterprise Linux

Oracle Software

Stored Locations

Oracle Database /software/database
Oracle Grid Infrastructure /software/grid
Oracle Database Client (Linux x86) /software/client/linux32
Oracle Database Client (Linux x86-64) /software/client/linux
Oracle Database Client (Windows x86) /software/client/windows32
Oracle Database Client (Windows x86-64) /software/client/windows
Oracle Database Examples /software/examples

For Windows Server

Oracle Software

Stored Locations

Oracle Database C:\Software\Database
Oracle Grid Infrastructure C:\Software\Grid
Oracle Database Client (Linux x86) C:\Software\Client\Linux32
Oracle Database Client (Linux x86-64) C:\Software\Client\Linux
Oracle Database Client (Windows x86) C:\Software\Client\Windows32
Oracle Database Client (Windows x86-64) C:\Software\Client\Windows
Oracle Database Examples C:\Software\Examples

OS Settings

Followings are official image templates provisioning in the OS-related Settings in this menu:


Initial Log-In Account

For Oracle Linux, Red Hat Enterprise Linux

Items

Values

User Name

root

Password

root

NOTE: After initial log-in, Customers are advised to change password whilst being watchful for keyboard layout.


For Windows Server

Items

Values

User Name

Administrator

Password

Customer can set an arbitrary password at the first login to the server.


Locale Settings

For Oracle Linux, Red Hat Enterprise Linux

Items

Values

Time Settings

Region: Etc
City: Coordinated Universal Time

Locale Settings

en_US.UTF-8

Keyboard Layout

English keyboard layout (101/104)


For Windows Server

Items

Values

Time Settings

UTC

Locale Settings

US

Keyboard Layout

US

Partitioning Configurations

For Oracle Linux

Mount Point Desired Capacity Device Type File System Volume Group Name Volume Name
/boot 500MiB Standard Partition XFS
swap 16GiB LVM swap ol ol-swap
/ 40GiB - (/boot + swap) LVM XFS ol ol-root

For Red Hat Enterprise Linux

Mount Point Desired Capacity Device Type File System Volume Group Name Volume Name
/boot 500MiB Standard Partition ext4
swap 8GiB LVM swap rhel rhel-swap
/var 10GiB LVM ext4 rhel rhel-var
/ 40GiB - (/boot + swap + /var) LVM ext4 rhel rhel-root

For Windows Server

Mount Point Desired Capacity Device Type File System
C: 80GiB Primary Partition NTFS

Security Settings

For Oracle Linux, Red Hat Enterprise Linux

Items

Values

iptables
Not Available
SELinux
disable

For Windows Server

Items

Values

Port 3389 (Remote Desktop User Mode(TCP-in))
NOTE: Permit connectivity via computer that activates Remote-Desktop
enable
Port 5985 (Windows Remote management(HTTP-in))
NOTE: Permit activating “winrm”
enable

SSH Settings

For Oracle Linux, Red Hat Enterprise Linux

Items

Values

Port 22
Protocol 2
Password Authentication N

Publickey Authentication

Y

Hostbased Authentication

N

Kernel Parameters

For Oracle Linux, Red Hat Enterprise Linux

Items

Values

vm.swappiness 1
vm.dirty_background_ratio 3
vm.dirty_ratio 80
vm.dirty_expire_centisecs 500
vm.dirty_writeback_centisecs 100
kernel.shmmax 8589934592
kernel.shmall 2097152
kernel.shmmni 4096
kernel.sem 250 32000 100 128
net.ipv4.ip_local_port_range 9000 65500
net.core.rmem_default 262144
net.core.rmem_max 4194304
net.core.wmem_default 262144
net.core.wmem_max 1048576
fs.aio-max-nr 1048576
fs.file-max 6815744
kernel.panic_on_oops 1

Other Settings

For Oracle Linux

Large Classifications

Small Classifications

Values

Initial Status

OS Minimal parts

Base Environment/Minimal Install
 

Additional Packages

Open SSH Server
acpid
Cloud-init
Server with GUI

Initial Status

Effective RPM Repositories

ol7_u1_base
ol7_UEK3
vol7_addons
  IPv6 enable
 

Default Gateways

Default Gateway values will be those assigned at Logical Network.
If the space is left vacant, values will never be set.
  DNS
Default Gateway values will be those assigned at Logical Network.
If the space is left vacant, values will never be set.
  NTP
Default Gateway values will be those assigned at Logical Network.
If the space is left vacant, values will never be set.

For Windows Server

Items

Values

Default Gateway

Assigned values for Logical Network will be set. (NOTE:1)

DNS Server

Assigned values for Logical Network will be set. (NOTE:1)

NTP Server

IP address “169.254.127.1” is automatically set.

Time Zones

UTC

License authentication server settings
(KMS server settings)

KMS Server is assigned for OS Licensing Certificate. (NOTE:2)

NOTE1: It will be in blank if 1 DHCP = false. After creation, please set it by the customer.
NOTE2: Authentication to the 2 license servers is performed automatically after OS startup if customer create a common function gateway and attach it to the server that is used.

9.2.1.4. Subscriptions Methods

New or Add Subscriptions

Customers are advised to create virtual server by assigning this particular menu’s official image template. After virtual server is create, Customers are recommended that they go ahead to set virtual server’s OS, Oracle Database Installation and such.
For the details, Customers are recommended that they seek tutorials and configurations guide for reference.

Terminations

For terminations of subscribed menus, Customers are advised to delete to terminate the virtual machine created and uploaded in this menu’s official image template.


9.2.1.5. Terms and Conditions

Conditions of Use in Combination with Other Services

  • Customers are required to place an order for subscription in pair with Virtual Server. Also depending upon what needs to be accommodated as required by Customers, Block Storage (Provisioned I/O Performance) also can be added to be paired just the same as virtual server.

  • In Oracle Database SE2 12c (12.1.0.2 or later), due to the specifications of Oracle products, technical limitations are imposed on “always 16 CPU threads per instance of Oracle DB per instance” at all times. Due to this limitation, some compute resources of the selected flavor may not be assigned to the Oracle DB Instance.

  • In the event that the Customers wish to utilize NTP server provisioned with ECL2.0 service, Customers are required to attain common function gateway.
    NOTE: In case Customers wish to utilize this type of settings they are also required to apply for subscription via Customer Portal.
  • The servers which are available via Common Function Gateways, hereafter Common Function servers, use following IP Address; 169.254.127.0/24. And Oracle Real Application Clusters (RAC) uses following IP Address as virtual IP address for inter-connect; 169.254.0.0/16.
    Therefore, to avoid IP address conflict in ECL2.0, customers need to convert IP address for Common Function servers above when Oracle RAC nodes (Virtual server) utilizes Common Function servers.
    .
  • In order for Customers to access in set repositories, Customers are required to additionally subscribe a separate internet connectivity menu.

  • In order to implement Windows OS license authentication, a common function gateway is required.
    Also, please be careful not to remove the common function gateway from the Windows Server that the customer is using because it will not be able to activate OS license of Windows Server.
  • In order to implement Windows Update, or to install Microsoft distribution components, an Internet connection environment is required.

  • Depending on the service specification, ECL 2.0 backup service can not be used in this menu.

  • Depending on the region, you may not be able to “resize the instance” of the virtual server instance.
    In that case, you can resize the virtual server instance by the following method.
  1. In case of root disk

    1. Stop the virtual server instance.

    2. Make the root disk private template.

    3. If customers are connecting to a virtual server instance, disconnect the data volume.

    4. Delete the virtual server instance.

    5. From the private template created in procedure a, create a virtual server instance with a new flavor.

    6. If customers disconnect from the virtual server instance in procedure c, connect the data volume.

    7. Start the virtual server instance.

  2. In case of root volume

    1. Stop the virtual server instance.

    2. If customers are connecting to a virtual server instance, disconnect the data volume.

    3. Delete the virtual server instance.

    4. Create a new virtual server instance on the root volume and attach the root volume.

    5. If customer disconnects from the virtual server instance in procedure b, connect the data volume.

    6. Start the virtual server instance.


Minimum Use Period

  • This menu does not have a minimum use period.


9.2.1.6. Pricing

Initial Fee

There is no initial fee required in this menu.


Monthly Fees

Billing Structures

  • Monthly bills with capped metered uppermost maximum (per minute).

  • For Windows, fixed monthly fee will be added in addition to the above.


Subject(s) of Billing

  • Subject of billing will be Instance launched by this menu’s official image template.
    NOTE: Bills differ depending upon the flavor of the Instance.
    NOTE: Additional metered bill will be added through the use of Virtual Server menu.
    NOTE: Customers are advised to refer to Virtual Server’s service descriptions as with what Instance and Flavor the Customers are going to be billed for.

9.2.1.7. Support

Support Coverage

Support provided with this menu will correspond to the standard product support accordingly as Oracle products provisioned by Oracle itself. This menu’s support coverage is as follows:


Included to Support Coverage:

  • Response to inquiries related to Oracle product use and such methodologies.

  • Response to inquiries related to the fail-over report which requires advisement, and further provisioning of correction patches that accommodate the overall Oracle products to be repaired / corrected.
    NOTE: Customers are advised that this will not guarantee the Oracle products to dissolve the purported failure.
    NOTE: Customers are also notified hereby that Oracle product repairs should take place within the term of Premier Support / Extended Support period. Furthermore, it is also often strongly recommended that application of such repairs (or modification) process should go through most recently available update.
    NOTE: Customers are hereby advised further that Oracle product alteration is not always guaranteed to be provisioned although it is often recommended.
  • Oracle product documentation, knowledge searching and viewing are also covered.
    NOTE: Customers themselves are required to search and view such results through “My Oracle Support” online.
  • Searching and viewing of Oracle product patches (existing patches) are also covered.
    NOTE: Customers themselves are required to search and view such results through “My Oracle Support” online.

NOT Included to Support Coverage:

  • Reports of fail-over incidents where Customers faced troubles by directly logging into their own systems / Works of such fail-over incidents where Customers sought for dissolution of such troubles.

  • Actions including Customers’ system architectures / processions of such deploying applications.

  • Development of such which includes Customers’ applications and scripts.
    NOTE: Customers are hereby advised that this support does not aim to cover neither Customers’ purpose to expand functional requirements for Oracle products nor correction of pre-installed programs for the convenience of Customers’ technical development.
  • Applications of or related to other than Oracle products.

  • Demands of such that over-exceeds the terms of ECL2.0 servicing programs or request of servicing over-exceeding the timetable of accommodating support.
    NOTE: Servicing will be thoroughly at its best-effort. Although NTT Com would respond to the requests from Customers as far as possible, it is quite possible for the ECL2.0 service to delay the response due to overcrowded inquiries, delayed response from Oracle Tech Support, and other extra-tenuous causes.

Venues of Support

Accordingly upon what support and content of such Customers are in need of, there are two support paths as follows:


When it is required to contact for inquiries with Oracle products

Customers are requested to inquire from ticketing system.

When it is necessary for Customers to contact regarding to Oracle Product knowledge and / or obtaining Oracle Product Patches

Please use My Oracle Support (MOS). Refer to the next chapter for how to apply.
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Use of My Oracle Support (MOS)

Following is how Customers can utilize the online support of MOS.
To use MOS, you need to apply for a support ID. Please apply from the ticket system after filling in My Oracle Support - Support Identifier Application Form .

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Qualities of Operations

Qualities of Operations for this menu will be limited to and corresponded to the standard of regulation determined upon the service of Enterprise Cloud 2.0. For the details Customers are required to refer to the Support page of this service description.


SLA

SLA of this menu is limited to and regulated to the corresponded terms and conditions of Enterprise Cloud 2.0. For the details Customers are required to refer to the SLA page of this service description.


9.2.1.8. Available Region / Group

Following shows available region and group for this menu.


Menu

JP1 JP2 JP4 JP5 US1 UK1 DE1 SG1 HK1 AU1
Oracle SE2 for Oracle Linux

Group B

Group B

Group B

Group B

N N N N N N
Oracle SE2 for Red Hat Enerprise Linux N N N N

Group A

Group A

Group A

Group A

Group A

Group A

Oracle SE2 for Windows Server 2012 R2

Group B

Group B

Group B

Group B

Group A

Group A

Group A

Group A

Group A

Group A

Oracle SE2 for Windows Server 2016 N

Group B

Group B

Group B

Group B

Group B

Group A

Group B

N N
Oracle EE for Oracle Linux

Group A/B

N N N N N N N N N
Oracle EE for Windows Server 2012R2

Group A/B

N N N N N N N N N

9.2.1.9. Restrictions

Oracle Product Support

Support for Oracle products (OS, database) is based on Oracle Corporation’s support. The support content may be changed when support of Oracle Corporation is changed.


Red Hat Product Support

When using the official image template of Red Hat Enterprise Linux, OS support contents and constraints conform to Red Hat Enterprise Linux service of ECL 2.0.
For details on support and restrictions, refer to Red Hat Enterprise Linux Service page .

Windows Product Support

When using the official image template of Windows Server, the content of OS support and restrictions conform to Windows Server service of ECL 2.0.
For support content and restrictions, please refer to Windows Server page .

Performance Guarantee

This menu does not guarantee the performance of product. This menu is based upon the resource-shared service, and often the consistency and capacity limits come fall with a variety depending upon how the infrastructure is accommodated.


Fail-over Repairs

When at such time as the Customers’ Virtual Server requires a repair or trouble-shooting actions, NTT Com will not assume the responsibility or liability thereof to retain data or recovery of pre-installed particular software of any kinds at the Customers’ end.


Trademarks

  • “Oracle” is a registered trademark of Oracle Corporation and/or its affiliates in the U.S. and other countries.

  • “Windows” and “Windows Server” are registered trademarks or trademarks of Microsoft Corporation in the U.S. and other countries.

  • “Red Hat” and “Red Hat Enterprise Linux” are registered trademarks or trademarks of Red Hat, Inc. in the U.S. and other countries.

  • Other names may be trademarks or registered trademarks of their respective owners.