Terms and Conditions

Items Need to be Prepared in Advance

  • Customers must subscribe for Common Function Gateway in a tenant for beginning of use.
    Please subscribe for this first before subscribing for this menu.

Notes for Customers Prior to Use

  • This menu provides vSphere ESXi license and Baremetal Server as a set.

  • This menu is provided with the fixed monthly + pay-as-you-go model by time. Please note that the fixed cost portion with the pay-as-you-go portion will be charged if you terminate the menu in the middle of a month.

  • Customers are required to agree with the VMware’s EULA to use this menu.
  • Customer license and vSphereESXi license, which is provided by this menu, cannot be switched from either direction.

  • For version upgrades on 5.5/6.0/6.5, customers must subscribe to the new vSphere ESXi server version and migrate their virtual servers and settings (Migration).
  • This menu does not offer support for customers’ vSphere ESXi environment design/configuration/operations.

  • For this menu, the same function as the baremetal server menu is provided for the monitoring menu. (The server ID is managed by the bare metal server ID of the server details.)


  • Be sure to connect to the common function gateway in order to get correct billing information. In addition, it is prohibited to upgrade major version of the guest image OS and vSphere, and to change or delete the ecl_admin user on vSphere ESXi.

  • If it is found that the billing is not correct at a later date , the difference will be billed retroactively at the start of use.

  • Customers will be responsible for the management of the vSphere ESXi license provided in this menu. NTT Com assumes no responsibility for damage that results from license leak.

  • Customers can not use the segmentation ID “3” in the network setting connected to the server provided with this menu. It is used for maintenance of this menu.

If you do the following, NTTCom will implement measures to stop the provision of services without notification.

  • Using the vSphere ESXi license provided in this menu for another environment or different server.

  • Registering the vSphere ESXi servers, which are provided in this menu, to vCenterServer operated by the customer license.

  • Change of various settings (virtual switch setting etc.) that this menu is executing for management (in case of not returning the setting to the original setting immediately after our company notification)

  • By the customer’s settings, obstruct the connection with the common function gateway (not normalizing the connection after our notification)

  • Change / Delete the IP address for the common function gateway connection.

Minimum Use Period

  • There is no minimum usage period for this menu. [1]


Please note that the fixed monthly cost will be charged every month.