Pricing / Operation¶
Pricing¶
Item |
Unit |
Billing Model |
Hyper-V (Windows Server 2012 R2 Standard Edition) | Server ID |
Fixed cost + monthly capped minute billing |
Operations¶
Support Coverage¶
Applied |
Support Coverage |
||
Server enabled by the Hyper-V feature |
Application |
N | |
OS / middleware on a virtual server |
Template of guest images menu |
Y [1] | |
Image brought by customer. |
N | ||
Hypervisor (Hyper-V) |
Y
The provided content is hereinafter referred to as the “support”.
|
||
Firmware such as UEFI/IPMI |
Y
Service Manual of the Baremetal server menu.
<https://ecl.ntt.com/documents/service-descriptions/baremetal-server/index.html>
|
||
Hardware |
Y
Service Manual of the Baremetal server menu.
<https://ecl.ntt.com/documents/service-descriptions/baremetal-server/index.html>
|
||
Remote Console Access |
Network provided by NTT Com
(SSL VPN router / Network connect with IPMI of Baremetal server)
|
Y
Service Manual of the Baremetal server menu.
<https://ecl.ntt.com/documents/service-descriptions/baremetal-server/index.html>
|
|
SSL VPN Client Software |
Y
Service Manual of the Baremetal server menu.
<https://ecl.ntt.com/documents/service-descriptions/baremetal-server/index.html>
|
[1] | Different support range for each template. For more information, please refer to the service manual for each OS. <https://ecl.ntt.com/documents/service-descriptions/OS/index.html> |
Corresponding Support Coverage¶
Servers created with the dedicated hypervisor Hyper-V menu are available.
** The target version **
Official Image Template |
Image Name |
General Purpose 1 v1 | General Purpose 2 v1 | General Purpose 3 v1 | Workload Optimized 1 v1 | Workload Optimized 2 v1 | General Purpose 1 v2 | General Purpose 2 v2 | General Purpose 3 v2 | Workload Optimized 1 v2 |
---|---|---|---|---|---|---|---|---|---|---|
Windows Server 2012 R2 Standard Edition with Hyper-V | Hyper-V_WindowsServer-2012R2_Standard_64_dedicated-hypervisor_01 | Y | Y | Y | Y | Y | Y | Y | Y | Y |
Support Period¶
OS Version and Edition |
Start Support |
End Support |
End date of the extended support |
---|---|---|---|
Windows Server 2012 R2 Standard Edition | 2013/11/25 | 2018/10/09 | 2023/01/10 |
Support Method¶
This menu supports initial setting, initial login to server, and OS activation authentication.
Even in the event that Customers request Support with regards to the reports of failure, errors or any troubles Customers face at installation, Setup, basic functioning, NTTCom will not activate Support Service (which includes investigation, troubleshooting, and technical advice).
Monitoring Coverage¶
The monitoring of this menu is based on the standardized SLA for Enterprise Cloud 2.0. For the details please refer to Service Description:SLA
SLA¶
For the SLA of this menu, it is accorded to the operational quality that has been defined by the standard to this service. For more information, please refer to the following page.