6.4.1.4. Pricing / Operation¶

Pricing¶

Following is the pricing model of Baremetal Server menu. For more details of per-minute usage-based charge with the maximum metered cap, please refer to the Service Description on Contract Management.

Item	Unit	Billing Model
Hyper-V (Windows Server 2012 R2 Standard Edition)	Server ID	Fixed cost + monthly capped minute billing

Operations¶

Support Coverage¶

Applied			Support Coverage
Server enabled by the Hyper-V feature	Application		N
	OS / middleware on a virtual server	Template of guest images menu	Y [1]
		Image brought by customer.	N
	Hypervisor (Hyper-V)		Y The provided content is hereinafter referred to as the “support”.
	Firmware such as UEFI/IPMI		Y Service Manual of the Baremetal server menu. <https://ecl.ntt.com/documents/service-descriptions/baremetal-server/index.html>
	Hardware		Y Service Manual of the Baremetal server menu. <https://ecl.ntt.com/documents/service-descriptions/baremetal-server/index.html>
Remote Console Access	Network provided by NTT Com (SSL VPN router / Network connect with IPMI of Baremetal server)		Y Service Manual of the Baremetal server menu. <https://ecl.ntt.com/documents/service-descriptions/baremetal-server/index.html>
	SSL VPN Client Software		Y Service Manual of the Baremetal server menu. <https://ecl.ntt.com/documents/service-descriptions/baremetal-server/index.html>

[1]	Different support range for each template. For more information, please refer to the service manual for each OS. <https://ecl.ntt.com/documents/service-descriptions/OS/index.html>

Corresponding Support Coverage¶

Servers created with the dedicated hypervisor Hyper-V menu are available.

** The target version **

Official Image Template	Image Name	General Purpose 1 v1	General Purpose 2 v1	General Purpose 3 v1	Workload Optimized 1 v1	Workload Optimized 2 v1	General Purpose 1 v2	General Purpose 2 v2	General Purpose 3 v2	Workload Optimized 1 v2
Windows Server 2012 R2 Standard Edition with Hyper-V	Hyper-V_WindowsServer-2012R2_Standard_64_dedicated-hypervisor_01	Y	Y	Y	Y	Y	Y	Y	Y	Y

Support Period¶

This menu will be provided according to the life cycle defined by Microsoft, the provider of Hyper-V.
Each version of the support period of this menu is the following. (Please check the following Microsoft documentation for the latest information)
https://support.microsoft.com/en-us/lifecycle

OS Version and Edition	Start Support	End Support	End date of the extended support
Windows Server 2012 R2 Standard Edition	2013/11/25	2018/10/09	2023/01/10

Support Method¶

This menu supports initial setting, initial login to server, and OS activation authentication.
Even in the event that Customers request Support with regards to the reports of failure, errors or any troubles Customers face at installation, Setup, basic functioning, NTTCom will not activate Support Service (which includes investigation, troubleshooting, and technical advice).

Monitoring Coverage¶

The monitoring of this menu is based on the standardized SLA for Enterprise Cloud 2.0. For the details please refer to Service Description:SLA

Monitoring service instructions .

SLA¶

For the SLA of this menu, it is accorded to the operational quality that has been defined by the standard to this service. For more information, please refer to the following page.

SLA Service Description

6.4.1.3. Menu

6.4.1.5. Terms and Conditions