17. Operation Log¶
It is possible to refer to the history of various operations of Customer Portal of Enterprise Cloud 1.0.
| Operation Log | Contents of the log to be referred |
|---|---|
| Log related to operations of equipment | For logs related to operations of equipment, it is possible to refer to the history of operation of the following equipment. (Compute Resource Pool, vApp (virtual server), Virtual Server, Private Catalog, Virtual Server Template, Internet Connectivity, VPN Connectivity, Server Segment, vFirewall, vLoad Balancer, Integrated Network Appliance) |
| Logs related to authentication information | For logs related to authentication information, it is possible to refer to the history of following events. ・Log-in to the Customer Portal, log-out from the Customer Portal ・Addition of user ・Changing/reseting the user password |
| Logs related to change of account information | For logs related to change of account information, it is possible to refer to the history of following events. ・Addition and deletion of user ・Change of user account information |
| Logs related to change of permission group | It is possible to refer to the history of changes related to the permission group. |
| Logs related to change of global portal permission | It is possible to refer to the history of changes related to the global portal permission. |
17.1. Referring to the Log Related to Operations of Equipment¶
*Only the portal user having the permission to refer to Enterprise Cloud 1.0 can perform this operation.
Equipment that can obtain the operation log is as follows.
| Equipment that can obtain the operation log |
|---|
| Compute Resource Pool |
| vApp (Virtual Server) |
| Virtual Server |
| Private Catalog |
| Virtual Server template |
| Internet connectivity |
| VPN connectivity |
| Server Segment |
| vFirewall |
| vLoad Balancer |
| Integrated network appliance |
Procedure is as follows.
- Place the curson on [1] on the Manage Enterprise Cloud 1.0 screen, then click [2].
- The Equipment Operation History screen appears.
*Check the following table (information that can be referred on the screen showing the history of operations on equipment) for contents to be displayed for each item. (It is possible to display the log for a maximum of 2 days.)
*Information that can be referred on the Equipment Operation History screen
| Item | Item name | Description of display |
|---|---|---|
| a | Summary | Indicates what operation is performed for which equipment and overview of operation of equipment. |
| b | Status | Indicates operation status of equipment. |
| c | Progress | Indicates the progress of operation of equipment by using the graph. |
| d | Started | Indicates start time of operation of equipment. |
| e | Owner | Indicates type of person who operates equipment. (“Customer” is displayed for operations performed by customer. “Operator” is displayed for operations handled by our operators.) |
| f | Ref | Indicates the management ID for identifying the job of operation of equipment. |
| g | Accepted | Indicates the acceptance status of the customer portal for jobs equipment. |
- Click [3] to export the history of operations of equipment performed by GUI and the history of operations of equipment performed by API in the CSV format. Use Unicode (UTF-8) for the character code of the CSV file.
*Check the following table (information that can be referred from the file of history of operation on equipment) for contents to be displayed for each item. (It is possible to output log files on a monthly basis by specifying the start date (3 months ago - 1 month ago).)
*Information that can be referred from the file of history of operations on equipment.
| Item | Description of display |
|---|---|
| job id | Indicates the management ID for identifying the job of operation of equipment. |
| owner | Indicates type of person who operates equipment. (“Customer” is displayed for operations performed by customer. “Operator” is displayed for operations handled by our operators.) |
| user | Indicates the login ID of the user who operates equipment. |
| started | Indicates start time of operation of equipment. |
| % complete | Indicates the progress of operation of equipment by using the progress rate (%). |
| status | Indicates status of operation of equipment. |
| title | Indicates what operation is performed for which equipment and overview of operation of equipment. |
| description | (Does not use.) |
| finished | Indicates completion time of operation of equipment. |
17.2. Referring to the Log Related to Authentication Information¶
There are 2 ways to refer to the log related to authentication information as follows:
a “The method that the portal user having the portal administrator permission refers to the log related to authentication information of all portal users”
b “The method that the portal user refers to the log related to own authentication information”
Following is the procedure of (a) “the method that the portal user having the portal administrator permission refers to the log related to authentication information of all portal users”.
*Only the portal user having the portal administrator permission can perform this operation.
Procedure is as follows.
- Place the cursor on [1] on the Manage Enterprise Cloud 1.0 screen, then click [2].
- When the Manage Portal User screen appears, click [3].
- The Authentication Information History screen appears.
*Check the following table (information that can be referred on the screen showing history of authentication information) for contents to be displayed for each item. (It is possible to display the log for a maximum of 7 days.)
*Information that can be referred on the screen showing history of authentication information
| Item | Item name | Description of display |
|---|---|---|
| a | Recorded At | Indicates date and time of authentication. |
| b | Actor | Indicates the user name of the executor of authentication operation. (“Automated System” appears when logging in to the Customer Portal.) |
| c | Source | Indicates the IP address of the executor of authentication operation. |
| d | User | Indicates the user name of the target person of authentication operation. |
| e | Event | Indicates contents of authentication operation. (Login, Logout, addition of user and change of password, etc.) are displayed. |
| f | Remote IP | Indicates the source IP address of login user. |
- Click [4] to export the history related to authentication information in the CSV format. Use Unicode (UTF-8) for the character code of the CSV file.
*Check the following table (information that can be referred from the file of history of authentication information) for contents to be displayed for each item. (It is possible to output the log for a maximum of 100 days.)
*Information that can be referred on the file of history of authentication information
| Item | Description of display |
|---|---|
| Record At | Indicates date and time of authentication. |
| Actor | Indicates the user name of the executor of authentication operation. (“Automated System” appears when logging in to the Customer Portal.) |
| Actor UUID | Indicates the ID for identifying the executor of authentication operation. |
| Source | Indicates the IP address of the executor of authentication operation. |
| User | Indicates the user name of the target person of authentication operation. |
| User UUID | Indicates the ID for identifying the target person of authentication operation. |
| Event | Contents of authentication operations (Login, Logout, addition of user and change of password, etc.) are displayed. |
| Remote IP | Indicates the source IP address at the time of login. |
| Primary Mechanism | Indicates the method for authenticating log-in to the Customer Portal. (“Password” is displayed for logging in to the Customer Portal. “One Time Password” is displayed for logging in to the Customer Portal via the Business Portal.) |
| Secondary Mechanism | (Does not use.) |
| User Agent | Indicates the source browser information of the user who logged in to the Customer Portal. |
Following is the procedure of (b) “the method that the portal user refers to the log related to own authentication information”.
- Click [1] on the Manage Enterprise Cloud 1.0 screen.
- When the Profile screen appears, click [2].
- The Authentication Information History screen appears.
*Check the following table (information that can be referred on the screen showing history of authentication information) for contents to be displayed for each item. (It is possible to display the log for a maximum of 7 days.)
*Information that can be referred on the screen showing history of authentication information
| Item | Item name | Description of display |
|---|---|---|
| a | Recorded At | Indicates date and time of authentication. |
| b | Actor | Indicates the user name of the executor of authentication operation. (“Automated System” appears when logging in to the Customer Portal.) |
| c | Source | Indicates the IP address of the executor of authentication operation. |
| d | User | Indicates the user name of the target person of authentication operation. |
| e | Event | Indicates contents of authentication operation. (Login, Logout, addition of user and change of password, etc.) are displayed. |
| f | Remote IP | Indicates the source IP address of login user. |
- Click [3] to export the history related to authentication information in the CSV format. Use Unicode (UTF-8) for the character code of the CSV file.
*Check the following table (information that can be referred from the file of history of authentication information) for contents to be displayed for each item. (It is possible to output the log for a maximum of 100 days.)
*Information that can be referred on the file of history of authentication information
| Item | Description of display |
|---|---|
| Record At | Indicates date and time of authentication. |
| Actor | Indicates the user name of the executor of authentication operation. (“Automated System” appears when logging in to the Customer Portal.) |
| Actor UUID | Indicates the ID for identifying the executor of authentication operation. |
| Source | Indicates the IP address of the executor of authentication operation. |
| User | Indicates the user name of the target person of authentication operation. |
| User UUID | Indicates the ID for identifying the target person of authentication operation. |
| Event | Indicates contents of authentication operations (Login, Logout, addition of user and change of password, etc.). |
| Remote IP | Indicates the source IP address at the time of login. |
| Primary Mechanism | Indicates the method for authenticating log-in to the Customer Portal. (“Password” is displayed for logging in to the Customer Portal. “One Time Password” is displayed for logging in to the Customer Portal via the Business Portal.) |
| Secondary Mechanism | (Does not use.) |
| User Agent | Indicates the source browser information of the user who logged in to the Customer Portal. |
17.3. Referring Logs Related to Change of Account Information¶
There are 2 ways to refer to the log related to account information as follows:
a “The method that the portal user having the portal administrator permission refers to the log related to change of account information of all portal users”
b “The method that the portal user refers to the log related to own account information”
Following is the procedure of (a) “the method that the portal user having the portal administrator permission refers to the log related to change of account information of all portal users”.
*Only the portal user having the portal administrator permission can perform this operation.
Procedure is as follows.
- Place the cursor on [1] on the Manage Enterprise Cloud 1.0 screen, then click [2].
- When the Manage Portal User screen appears, click [3].
- The screen showing history of change of account information appears.
*Check the following table (information that can be referred on the screen showing history of change of account information) for contents to be displayed for each item. (It is possible to display the log for a maximum of 7 days.)
*Information that can be referred on the screen showing history of change of account information
| Item | Item name | Description of display |
|---|---|---|
| a | Recorded At | Indicates date and time when account information is changed. |
| b | Actor | Indicates the user name of the executor who changed the account information. |
| c | Source | Indicates the IP address of the executor who changed the account information. |
| d | Action | Indicates contents of operations (addition, deletion, change) for account information. |
| e | Who | Indicates the user name of the target person whose account information was changed. |
| f | Fields | Indicates the changed item name in account information. |
- Click [4] to export the history related to change of account information in the CSV format. Use Unicode (UTF-8) for the character code of the CSV file.
*Check the following table (*Information that can be referred from the file containing the history of change of account information) for contents to be displayed for each item. (It is possible to output the log for a maximum of 100 days.)
*Information that can be referred from the file containing the history of change of account information
| Item | Description of display |
|---|---|
| Record At | Indicates date and time when account information is changed. |
| Actor | Indicates the user name of the executor who changed the account information. |
| Actor UUID | Indicates the ID for identifying the executor who changed the account information. |
| Source | Indicates the IP address of the executor who changed the account information. |
| Action | Indicates contents of operations (addition, deletion, change) for account information. |
| Customer | Indicates the customer name when changing the customer setting information. (Change of access control, etc.) |
| Customer UUID | Indicates the ID for identifying the customer when changing the customer setting information. (Change of access control, etc.) |
| User | Indicates the user name of the target person whose account information was changed. |
| User UUID | Indicates the ID for identifying the target person whose account information was changed. |
| Fields | Indicates the changed item name in account information. |
| Before State | Indicates the setting information before change of changed items. |
| After State | Indicates the setting information after change of changed items. |
Following is the procedure of (b) “the method that the portal user refers to the log related to own account information”.
- Click [1] on the Manage Enterprise Cloud 1.0 screen.
- When the Profile screen appears, click [2].
- The screen showing history of change of account information appears.
*Check the following table (*Information that can be referred on the screen showing history of change of account information) for contents to be displayed for each item. (It is possible to display the log for a maximum of 7 days.)
*Information that can be referred on the screen showing history of change of account information
| Item | Item name | Description of display |
|---|---|---|
| a | Recorded At | Indicates date and time when account information is changed. |
| b | Actor | Indicates the user name of the executor who changed the account information. |
| c | Source | Indicates the IP address of the executor who changed the account information. |
| d | Action | Indicates contents of operations (addition, deletion, change) for account information. |
| e | Who | Indicates the user name of the target person whose account information was changed. |
| f | Fields | Indicates the changed item name in account information. |
- Click [4] to export the history related to change of account information in the CSV format. Use Unicode (UTF-8) for the character code of the CSV file.
*Check the following table (*Information that can be referred from the file containing the history of change of account information) for contents to be displayed for each item. (It is possible to output the log for a maximum of 100 days.)
*Information that can be referred from the file containing the history of change of account information
| Item | Description of display |
|---|---|
| Record At | Indicates date and time when account information is changed. |
| Actor | Indicates the user name of the executor who changed the account information. |
| Actor UUID | Indicates the ID for identifying the executor who changed the account information. |
| Source | Indicates the IP address of the executor who changed the account information. |
| Action | Indicates contents of operations (addition, deletion, change) for account information. |
| Customer | Indicates the customer name when changing the customer setting information. (Change of access control, etc.) |
| Customer UUID | Indicates the ID for identifying the customer when changing the customer setting information. (Change of access control, etc.) |
| User | Indicates the user name of the target person whose account information was changed. |
| User UUID | Indicates the ID for identifying the target person whose account information was changed. |
| Fields | Indicates the changed item name in account information. |
| Before State | Indicates the setting information before change of changed items. |
| After State | Indicates the setting information after change of changed items. |
17.4. Referring Logs Related to Change of Permission Group¶
*Only the portal user having the portal administrator permission can perform this operation.
Procedure is as follows.
- Place the cursor on [1] on the Manage Enterprise Cloud 1.0 screen, then click [2].
- When the Manage Permission Group screen appears, click [3].
- The screen showing history of change of permission group appears.
*Check the following table (*Information that can be referred on the screen showing history of change of permission group) for contents to be displayed for each item. (There are no restrictions on the period for displaying the log.)
*Information that can be referred on the screen showing history of change of permission group
| Item | Item name | Description of display |
|---|---|---|
| a | Who | Indicates the user name of the person who changed the permission group. |
| b | When | Indicates date and time when the permission group was changed. |
| c | Event | Indicates contents of operations related to the permission group. |
| d | Type | Indicates type of operations related to the permission group. |
| e | Name | Indicates the name of the changed permission group. |
- Click [4] to export the history related to change of the permission group in the CSV format. Use Unicode (UTF-8) for the character code of the CSV file.
*Check the following table (*Information that can be referred on the file containing history of change of permission group) for contents to be displayed for each item. (There are no restrictions on the period for outputting the log.)
*Information that can be referred from the file containing history of change of permission group
| Item | Description of display |
|---|---|
| Who | Indicates the user name of the person who changed the permission group. |
| When | Indicates date and time when the permission group was changed. |
| Event | Indicates contents of operations related to the permission group. |
| Type | Indicates type of operations related to the permission group. |
| Name | Indicates the name of the changed permission group. |
17.5. Referring Logs Related to Change of Global Portal Permission¶
*Only the portal user having the portal administrator permission can perform this operation.
Procedure is as follows.
- Place the cursor on [1] on the Manage Enterprise Cloud 1.0 screen, then click [2].
- When the Manage Group Portal Permission screen appears, click [3].
- The screen showing history of change of global portal permission appears.
*Check the following table (*Information that can be referred on the screen showing history of change of global portal permission) for contents to be displayed for each item.
*Information that can be referred on the screen showing history of change of global portal permission
| Item | Item name | Description of display |
|---|---|---|
| a | Who | Indicates the user name of the person who changed the global portal permission. |
| b | When | Indicates the date and time when the global portal permission was changed. |
| c | Event | Indicates contents of operations related to the global portal permission. |
| d | Type | Indicates type of operations related to the global portal permission. |
| e | Name | Indicates the name of the changed global portal permission. |
- Click [4] to export the history related to change of the global portal permission in the CSV format. Use Unicode (UTF-8) for the character code of the CSV file.
*Check the following table (*Information that can be referred from the file containing history of change of global portal permission) for contents to be displayed for each item. (There are no restrictions on the period for outputting the log.)
*Information that can be referred from the file containing history of change of global portal permission
| Item | Description of display |
|---|---|
| Who | Indicates the user name of the person who changed the global portal permission. |
| When | Indicates the date and time when the global portal permission was changed. |
| Event | Indicates contents of operations related to the global portal permission. |
| Type | Indicates type of operations related to the global portal permission. |
| Name | Indicates the name of the changed global portal permission. |