1.1. Items Need to be Prepared in Advance¶

We request you to prepare the following items according to use case before using ENTERPRISE CLOUD.

Following is the detailed description of items that need to be prepared before using EC.

Use case	Items need to be prepared
Operations from the Customer Portal	Customer’s terminal Customer Portal operates on the browser. For OS, we recommend you using Windows OS. For browser, we recommend using Mozilla Firefox 45 or later. When using the console connection with plug-in, Mozilla Firefox45.0-51.0(under 52.0 in ESR) operating on Windows is required. When using Mozilla Firefox30 or later, be sure to set “Always enable plug-in”. Internet connection environment Please prepare the environment for enabling the customer’s terminal to connect to Internet. Service Opening Guide Please prepare this guide because this guide provides information for logging into the Customer Portal.
Operating the Virtual Server via Internet (SSH and RDP, etc.)	Internet connection environment Please prepare the environment for enabling the customer’s terminal to connect to Internet. Optional Internet connection service Please apply for optional Internet connection service for establishing connection between vFirewall and Internet.
Operating the Virtual Server via VPN (SSH and RDP, etc.)	VPN connection environment Please prepare the environment for enabling the customer’s terminal to connect to VPN. Only our Arcstar Universal One is available for VPN; therefore apply this service in advance. Optional VPN connection service Please apply for optional VPN connection service for connection between vFirewall and Internet.

1.1.1. Checking the Service Opening Guide¶

We provide the “Service Opening Guide” for subscribed customers.

This guide provides information for logging into the Customer Portal and contact information in case of emergency; therefore check this information.

Following is the functional outline of each element consisting of this service.

Please refer to each description page for details.

Element	Names of services requiring application	Overview of function
Internet Gateway	Internet connection service	This service provides the gateway for establishing connection with Internet.
Internet Transit	Internet connection service	Connection between Internet gateway and vFirewall is established. The IP address block selected by us is allocated.
VPN Gateway	VPN Connection Service	This service provides the gateway for establishing connection with VPN.
VPN Transit	VPN Connection Service	Connection between VPN gateway and vFirewall is established. The IP address block selected by customer is allocated.
vFirewall	vFirewall Service	This service provides the firewall function among Internet transit, VPN transit and server segment.
vLoad Balancer	vLoad Balancer Service	This service provides the virtual dedicated load balancer function on the server segment.
Server Segment	Server Segment Service	The L2 segment function used for connecting the following 4 types of equipment. Connecting devices: Virtual server, vFirewall, vLoad balancer, service interconnection gateway
Virtual Server	Computing Resource Service Computing Resource (Dedicated Equipment) Service	Computing resource service is created by allocating resources from the computing resource pool and this service can be used as the virtual dedicated server.
Computing resource pool	Computing Resource Service Computing Resource (Dedicated Equipment) Service	This service is the resource subscribed by customer and this service can be used for creating the virtual server.
Template	Computing Resource Service Computing Resource (Dedicated Equipment) Service	This is the virtual server image created by copying the server. Virtual server can be created by using the template.
Public Catalog	Computing Resource Service Computing Resource (Dedicated Equipment) Service	This is the area where is registered in advance and stored by the template used by anyone.
Private Catalog	Private Catalog Service	This is the area in which customer’s unique template can be stored.
Service Interconnection Gateway	Service Interconnection Service	This service provides the gateway for establishing L3 connection with other services provided by us.
On-premises Connection Gateway	On-premises Connection Service	This service provides the gateway for establishing L2 connection with customer’s on-premises environment.

1.1.2. About Procedure for Configuring the Initial Setting¶

This section explains the general procedure from the timing when the Opening Guide is delivered to the time when initial setting is completed upon start of use of Enterprise Cloud.

Procedure may vary depending on customer’s subscription status, etc.

1. Use of this document

1.2. How to Use