16.1. Administrating Portal Users


16.1.1. Referring the Portal User

There are 2 methods for referring the portal user.
a “The method in which the portal user having the portal administrator refers the setting information for all portal users”
b “The method in which the portal user refers the own setting information of the portal user”
Following is the procedure of the method (a) “the method in which the portal user having the portal administrator refers the setting information for all portal users”.
* Only the portal user having the authority of the portal administrator can execute this operation.
1. Place the cursor at [1] on the Manage Enterprise Cloud screen.
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2. The Manage Portal User screen appears. Click the portal user to be referred.
(Click [3] because the portal user to be referred this time is [ExampleA].)
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3. Confirm that information of the portal user to be referred is displayed.
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Following is the procedure of the method (b) “the method in which the portal user refers the own setting information of the portal user”.
1. Place the cursor at [1] on the Manage Enterprise Cloud screen.
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2. Confirm that own setting information is displayed and the portal user having the portal administrator authority is displayed at the bottom of the screen.
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16.1.2. Adding the Portal User

Following is the procedure for adding a portal user.
* Only the portal user having the authority of the portal administrator can execute this operation.
1. Place the cursor at [1] on the Manage Enterprise Cloud screen and then click [2].
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2. The Manage Portal User screen appears. Click [3].
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3. After inputting the necessary parameters relevant to detailed information of the portal user, click [4].
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* Input rules applied on the Add User Screen.
  Input field Input contents Mandatory/ Optional
a Text box This item can be used for inputting the identification name (name, etc.) Mandatory
b Text box This item can be used for inputting the E-mail address. Mandatory
c Text box
This item can be used for inputting the login ID.
* Please note that the login ID cannot be edited if the ID is edited once.
Mandatory
d Check box Put the check mark on this check box for granting the “Portal Administrator” authority. Optional
e Check box Put the check mark on this check box for granting the “Portal Access” authority. Optional
f Text box This item can be used for inputting the Job Title Optional
g Text box This item can be used for inputting the Location Detail Optional
h Text box This item can be used for inputting the Phone Number Optional
i Text box This item can be used for inputting the Mobile Number Optional
j Text box This item can be used for inputting the Comments Optional
k Pulldown menu You can choose the E-mail language with this menu Mandatory
l Pulldown menu You can choose the Time zone with this menu Mandatory

4. Confirm that addition of the portal user is completed.
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16.1.3. Editing the Portal User

There are 2 methods for editing the portal user.
a “The method in which the portal user having the portal administrator edits the setting information for all portal users”
b “The method in which the portal user edits the own setting information of the portal user”
Following is the procedure of the method (a) “the method in which the portal user having the portal administrator edits the setting information for all portal users”.
* Only the portal user having the authority of the portal administrator can execute this operation.
* The portal user having the authority of the portal administrator can edit own setting information with the method (a) “the method in which the portal user having the portal administrator edits the setting information for all portal users”.
1. Place the cursor at [1] on the Manage Enterprise Cloud screen and then click [2].
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2. The Manage Portal User screen appears. Click the portal user to be edited.
(Click [3] because the portal user to be edited this time is [ExampleA].)
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3. The Manage Portal User screen to be edited appears. Click [4].
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4. The Edit Portal User screen appears. After inputting the necessary parameters, click [5].
* “Login” ID cannot be edited.
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* Input rules applied on the Edit User Screen.
  Input field Input contents Mandatory/ Optional
a Text box This item can be used for inputting the identification name (name, etc.) Mandatory
b Text box This item can be used for inputting the e-mail address Mandatory
c Check box Put the check mark on this check box for granting the “Portal Administrator” authority. Mandatory
d Check box Put the check mark on this check box for granting the “Portal Access” authority. Mandatory
e Text box This item can be used for inputting the Job Title Optional
f Text box This item can be used for inputting the Location Detail Optional
g Text box This item can be used for inputting the Phone Number Optional
h Text box This item can be used for inputting the Mobile Number Optional
i Text box This item can be used for inputting the Comments Optional
j Pulldown menu You can choose the E-mail language with this menu Mandatory
k Pulldown menu This item can be used for inputting the Time zone Mandatory

5. Confirm that the portal user is edited.
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  • Following is the procedure of the method (b) “the method in which the portal user edits the own setting information of the portal user”.
1. Place the cursor at [1] on the Manage Enterprise Cloud screen.
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2. Own setting information is displayed and the portal user having the portal administrator authority is displayed at the bottom of the screen. Click [3].
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3. The Edit Portal User screen appears. After inputting the necessary parameters, click [4].
* For input rules, please refer to ‘Input rules applied on the Edit User Screen‘ in a 14.1.3 Editing the Portal User for input rules applied for each item.
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4. Confirm that edition of the portal user is completed.
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16.1.4. Suspending Usage of the Portal User

There are 2 methods for suspending usage of the portal user.
a “The method in which due date for use suspension is not specified”
b “The method in which due date for use suspension is specified”
* Only the portal user having the authority of the portal administrator can execute this operation.
1. Place the cursor at [1] on the Manage Enterprise Cloud screen and then click [2].
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2. The Manage Portal User screen appears. Click the portal user to be suspended.
(Click [3] because the portal user to be suspended this time is [ExampleA].)
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3. The manage screen for the portal user to be suspended appears. Click [4].
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Following is the procedure for (a) “the method in which due date for use suspension is not specified”.
4. Leave the due date of use suspension blank and then click [5].
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5. Confirm that status is changed to “stopped” and “-” appears for the due date of usage suspension.
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  • Following is the procedure for (b) “the method in which due date for use suspension is specified”.
6. Set the duration for the target portal user to be suspended for the due date of use suspension. Click [6] to display the calendar. Date can be set by clicking the date.
After inputting the necessary parameters, click [7].
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7. Confirm that status is changed to “stopped” and due date of use suspension.
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16.1.5. Lifting Use Suspension of the Portal User

Following is the procedure for lifting use suspension of the portal user.
* Only the portal user having the authority of the portal administrator can execute this operation.
1. Place the cursor at [1] on the Manage Enterprise Cloud screen and then click [2].
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2. The Manage Portal User screen appears. Click the portal user whose use suspension will be lifted.
(Click [3] because the portal user to be edited this time is [exampleA].)
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3. The Manage screen for the portal user whose use suspension will be lifted appears. Click [4].
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4. The screen confirming lift of use suspension appears. Check the screen and then click [5].
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5. Confirm that the “due date of use suspension” is not described.
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16.1.6. Changing the Password of the Portal User

There are 2 methods for changing the password of the portal user.
a “The method in which the portal user having the portal administrator resets the password of the portal user”
b “The method in which the portal user changes own password”
Following is the procedure of (a) “The method in which the portal user having the portal administrator resets the password of the portal user”.
* Only the portal user having the authority of the portal administrator can execute this operation.
1. Place the cursor at [1] on the Manage Enterprise Cloud screen and then click [2].
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2. The Manage Portal User screen appears. Click the portal user whose password will be changed.
(Click [3] because the portal user whose password will be changed this time is [ExampleA])
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3. The Manage screen for the portal user whose password will be changed. Click [4].
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4. The screen confirming reset of password appears. Check the screen and then click [5].
New password will be sent to the E-mail address of the portal user whose setting is changed.
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Following is the procedure of the method (b) “the method in which the portal user changes own password”.
1. Place the cursor at [1] on the Manage Enterprise Cloud screen.
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2. Own setting information is displayed and the portal user having the portal administrator authority is displayed at the bottom of the screen. Click [2].
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3. The Change Password screen appears. After inputting the new password, click [3].
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* Input rules imposed on the Change Password screen
  Input field Input contents Mandatory/ Optional Entry rule
a Textbox Input current password Mandatory
  • Over 8 letters
  • Word:ASCII only
  • Mandatory: over 1 number, Capital English, lower case
  • You cannot use the same 3 letters consequently
  • You cannot use the front words on the left of @
  • You cannot use 4 latest passwords
b Textbox Input new password Mandatory Same as above
c Textbox Input new password Mandatory Same as above

16.1.7. Deleting the Portal User

Following is the procedure for deleting a portal user.
* Only the portal user having the authority of the portal administrator can execute this operation.
1. Place the cursor at [1] on the Manage Enterprise Cloud screen and then click [2].
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2. The Manage Portal User screen appears. Click the portal user to be deleted.
(Click [3] because the portal user to be deleted this time is [example].)
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3. The Manage screen for the portal user to be deleted appears. Click [4].
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4. The screen confirming deletion of user appears. Check the screen and then click [5].
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5. Confirm that deletion of the user is completed.
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