3.3.1. If the Internet connection is available in ECL environment

 Customer who applied Acronis from the ECL customer portal need to prepare the following information in advance.

  • Notification mail
    * At the time of application, a notification e-mail with the subject of “Enterprise Cloud service notification: Backup license (Acronis)” is sent. The URL of the Acronis customer Web site that is described later so that the URL needs to be prepared in advance.
  • License key
    * If an application is made via the Application website, the license key is paid out on the “Subscription confirmation screen.” Be sure to check the license key in advance and copy the key on the memo pad.
    * As for details of the Application site, refer to “Application Guide Acronis”.
Customers who applied Acronis before and received “Acronis Opening Guidance” can check the license key via the Application web site.
* As for details of the Application web site, refer to “Application Guide Acronis”.

(1) Access to My Account site via the server which you would like to download Acronis products and then log in to My Acronis site with your registered account.
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* If you do not have your Acronis account yet, you have to register new account at Acronis web site.
* You can have multiple accounts, but you cannot register same lisense between your multiple accounts.


(2) Click [Add keys].
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(3) Enter a license key, and then click [Add].
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(4) Then, download a product. Select “PRODUCTS” in the left pane and then click [Go to Downloads] on Acronis Backup 15.
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(5) The Download page will open. Select the installer to download according to your environment.
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