3.7. Database License (Oracle EE)

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Database License (Oracle EE) Service offers execution environment and license of Oracle (R) Database Enterprise Edition (hereafter, “Oracle EE”), using the Compute Resource that it manages.
* Oracle is a registered trademark of Oracle Corporation, its subsidiaries, and affiliated companies. Company names and product names appearing in this document may be trademark or registered trademark of the respective companies.

3.7.1. Available Features/Services

In this service, the following features/services are available, in addition to the basic services offered under Enterprise Cloud Service.
Features/Services Description
Compute Resource Pool for Oracle Database Virtual Server and Public Catalog Provides Compute Resource Pools, and Public Catalogs that store Virtual Server Templates for Oracle EE.
Oracle Database Software License Offers an Oracle Database Enterprise Edition License that is necessary for running Oracle EE
Oracle Database Software Support Provides product support, such as technical inquiry and correction patches regarding Oracle Database Software. If the customer wishes, it also allows searching/viewing of knowledge provided by My Oracle Support, as well as download of correction patches.

1) Compute Resource for Oracle Database Virtual Servers, and Public Catalog
  • Dedicated Compute Resource platform for Oracle EE (hereafter, EE Platform) is provided. Customers can create Compute Resource Pools specifically for Oracle EE (hereafter, EE Resource) on this EE Platform.
  • A Public Catalog that stores templates for creating Virtual Servers (hereafter, EE Virtual Server) where Oracle Database Software can be installed, is provided.
  • Customers can use Oracle Database by creating EE Virtual Server on EE Resource.
  • Creating EE Virtual Servers on a Compute Resource Pool other than EE Resource will be regarded as license violation.
  • EE Platform is a single entity (there is only 1 Zone*1). You cannot set multiple Zones in EE Resource.
    *1 For details about Zone, please refer to “3.Compute (Global Standard Menu)”.
  • EE Resource can be created by selecting the EE Resource from “Pool Management”-“Add Pool”-“Type” from Customer Portal.

Type
Guaranteed Compute/Premium Storage/Zone A/Oracle EE

  • You can create multiple EE Virtual Servers, for up to the number preset by the Enterprise Cloud Service specifications.
  • Oracle Database installed on EE Virtual Server includes the latest Patch Set Release (PSR) at the time of the offering of major version that the customer specified. Note that Patch Set Update (PSU) or Critical Patch Update (CPU) may be applied to fix bugs.
  • Oracle Database package is already installed at the start of the service. Customers need to access EE Virtual Server, and create database using Database Configuration Assistant (DBCA) and Create Database command.
  • Resources that can be assigned to EE Virtual Server are preset in Enterprise Cloud Service. Note an upper limit may apply, depending on the facility that stores the EE Platform.
2) Oracle Database Software license
  • EE Resource is already applied with an Oracle Database Software license (Oracle Database Enterprise Edition) that NTT Communications obtained from Oracle Corporation. You do not need to purchase additional Oracle Database Software Licenses.
  • This service provides only Oracle Database Enterprise Edition. The other option licenses are not provided. If Customer uses the other option license, it will be regarded as license violation.
3) Oracle Database Software Support
  • NTT Communications provides product support with regard to Oracle Database Software, including response to technical inquiry and provision of correction patch, as long as it is within the scope of supporting Oracle Database Software that Oracle Corporation offers.
  • To make technical inquiries or requests for correction patch, please use ticket on Customer Portal.
  • Installation of correction patch is not included in this service.
  • When downloading and providing a correction patch, NTT Communications may use the customer’s EE Virtual Server account to upload the correction patch.
  • When downloading and providing a correction patch, NTT Communications may use the customer’s EE Virtual Server account to upload the correction patch.
  • Customers can obtain Support ID that allows them to search/view knowledge, and download correction patches at My Oracle Support by themselves. To make a request for Support ID, use Ticket at Customer Portal.
  • You cannot make Service Request (SR) at My Oracle Support. Please use Ticket at Customer Portal when you want to inquire about technical issues.

3.7.2. Service Details, and Notes about Use/Design

The followings are details about this service, and things that need to be considered when creating a system design using the service.
1) Components of the service
To use this service, you will need to apply for the services in the following table.
Service name Function summary
Compute Resource
Provides EE Resource necessary for running EE Virtual Servers.
  • Compute Class: Guaranteed
  • Storage Class: Premium
OS License
Provides The OS License and software of EE Virtual Server
  • Red Hat Enterprise Linux

2) Oracle software settings
In addition to the parameters specified by the customer, there are following default/selectable settings in Oracle software. The default settings are fixed and cannot be changed.
Name and version of database software
Items Description
Database software Oracle Database Enterprise Edition One
Version 11.2.0.4.X*1, 12.1.0.2.X*1
*1 “X” in the version will be changed, and cannot be specified by the customer.

EE Virtual Server OS
OS name and version
Red Hat Enterprise Linux 6 x86_64 version (64 bit version)

Oracle Database Software Owner Account
<For Oracle Database 11.2>
Red Hat Enterprise Linux
Oracle Database
Software Owner Account
Group that the account belongs to Remarks
oracle
oinstall (Primary Group),
dba
Oracle Install User

<For Oracle Database 12.1>
Red Hat Enterprise Linux
Oracle Database
Software Owner Account
Group that the account belongs to Remarks
oracle
oinstall (Primary Group) ,
dba, oper, backupdba, dgdba, kmdba
Oracle Install User

Name and storage for Oracle Software
<For Oracle Database 11.2>
Red Hat Enterprise Linux
Name of Oracle Software Storage for Oracle Software Remarks
Oracle Database(Oracle Base) /u01/app/oracle/ Only Oracle Database Software is installed.
Oracle Database(Oracle Home) /u01/app/oracle/product/11.2.0/dbhome_1
Oracle Grid Infrastructure /oracle_product/grid/ Installer is stored.
Oracle Database Client (64 bit) /oracle_product/client/ Installer is stored.
Oracle Database Gateways /oracle_product/gateways/ Installer is stored.
Oracle Database Examples /oracle_product/examples/ Installer is stored.

<For Oracle Database 12.1 >
Red Hat Enterprise Linux
Name of Oracle Software Storage for Oracle Software Remarks
Oracle Database(Oracle Base) /u01/app/oracle/ Only Oracle Database Software is installed.
Oracle Database(Oracle Home) /u01/app/oracle/product/12.1.0/dbhome_1
Oracle Grid Infrastructure /oracle_product/grid/ Installer is stored.
Oracle Database Client (64 bit) /oracle_product/client/ Installer is stored.
Oracle Database Client (32 bit) /oracle_product/client32/ Installer is stored.
Oracle Database Gateways /oracle_product/gateways/ Installer is stored.
Oracle Database Examples /oracle_product/examples/ Installer is stored.
Oracle Database Global Service Manager /oracle_product/gsm/ Installer is stored.

Parameter settings for Oracle Database regarding EE Virtual Server OS
<Oracle Database 11.2 and 12.1>
Red Hat Enterprise Linux
Parameter name Value
Kernel parameter
fs.aio-max-nr 1048576
fs.file-max 6815744
kernel.shmall 2097152
kernel.shmmax 536870912
kernel.shmmni 4096
kernel.sem 250 32000 100 128
net.ipv4.ip_local_port_range 9000 65500
net.core.rmem_default 262144
net.core.rmem_max 4194304
net.core.wmem_default 262144
net.core.wmem_max 1048576
Resource restriction parameter for Oracle users
Soft limit on the number of processesthat a single user can use(soft nproc) 2047
Hard limit on the number of processesthat a single user can use(hard nproc) 16384
Soft limit on the number of open file descriptor (soft nofile) 1024
Hard limit on the number of open file descriptor (hard nofile) 65536
Soft limit on the stack segment size of the process(soft stack) 10240

Oracle Database installation parameters
<For Oracle Database 11.2 >
Red Hat Enterprise Linux
Parameter name Value
Install option Installs Database Software only
Grid install option Installs single instance database
Selection of product language Japanese, English
Selection of database edition Enterprise Edition
Installed location  
Oracle Base /u01/app/oracle
Software location (Oracle Home) /u01/app/oracle/product/11.2.0/dbhome_1

<For Oracle Database 12.1 >
Red Hat Enterprise Linux
Parameter name Value
Install option Installs Database Software only
Grid install option Installs single instance database
Selection of product language Japanese, English
Selection of database edition Enterprise Edition
Installed location  
Oracle Base /u01/app/oracle
Software location (Oracle Home) /u01/app/oracle/product/12.1.0/dbhome_1

Storage of Oracle Database correction patch
Red Hat Enterprise Linux
Stored location
/oracle_product/patches/

3.7.3. Restrictions

The following restrictions apply on the use of this service.
1) Oracle Database Software
The followings restrictions apply on the Oracle Database Software that is provided in this service.
  • The service will be terminated when Oracle Corporation terminates the support program on this software.
2) Restricted functions and services
  • When using this service, certain functions of Enterprise Cloud Service will be restricted. The followings are the details of restriction.
Private Catalog
  • You can use Private Catalog for EE Virtual Server. However, the obtained EE Virtual Server Image can be used only with EE Resources offered by Enterprise Cloud Service, and cannot be deployed to Compute Resources other than EE Resource or those other than Enterprise Cloud. Doing so would constitute license violation.
  • Behavior, and data consistency of Oracle Database on the EE Virtual Server created from Private Catalog is not guaranteed.
  • NTT Communications is not responsible for recovering EE Virtual Server that was created from Private Catalog.
Image Backup
  • Image Backup is available for EE Virtual Servers. However, the behavior and data consistency of obtained data are not guaranteed.
  • NTT Communications is not responsible for recovering EE Virtual Server that was originated from Image Backup.
1) Failure restoration
  • In the event that EE Virtual Server malfunctions, NTT Communications assumes no responsibility for recovering the EE Virtual Server and all the installed software and data.
2) Performance assurance
  • In this service, performance is not guaranteed. Since the service is based on shared resource, sufficient performance may not be obtained depending on the state of accommodation.

3.7.4. Operation and maintenance of the service