1.3. Services Available at All Data Centers (Global Standard Menu)

In Enterprise Cloud, you can use the following menus at all Data Centers.
Category Service Name Overview Reference
Compute Compute Resource Compute Class Provides the CPUs and Memory for creating a Virtual Machine by virtualizing a physical server shared by multiple users. ->Section 3.1
Storage Class Provides the Disks for creating a Virtual Machine by virtualizing storage devices shared by multiple users. ->Section 3.1
Compute Resource (Dedicated Device) Compute Class Provides the CPUs and Memory for creating a Virtual Machine by virtualizing a physical server dedicated to you. ->Section 3.2
Storage Class Provides the Disks for creating a Virtual Machine by virtualizing a storage device dedicated to you. ->Section 3.2
Private Catalog Provides a Disk for storing templates of the Virtual Machines that you create. You can quickly create new Virtual Machines from the saved templates. ->Section 3.3
License OS Windows Server Provides a Microsoft Windows Server license for Virtual Machines. ->Section 3.4
Red Hat Enterprise Linux Provides a Red Hat Enterprise Linux subscription for Virtual Machines. ->Section 3.4
Database   Provides a Microsoft SQL Server license for Virtual Machines. ->Section 3.5
Microsoft SAL RDS SAL Provides a Microsoft Remote Desktop Service Subscriber Access License. ->Section 3.8
Backup License Acronis Provides backup software license for VirtualMachines. ->Section 3.9
Image Backup Provides a feature for backing up the current state of an entire Virtual Machine. ->Section 4.1
File Backup Provides a feature for backing up files and folder in Virtual Machine. ->Section 4.2
Networking Internet Connectivity

Provides redundant Internet Connectivity.

A Global IP Address is not normally included in “Internet Connectivity.”

->Section 5.1
VPN Connectivity Provides a connection with the Arcstar Universal One Service (NTT Communications’ VPN service). ->Section 5.2
Server Segment Provides an L2 segment that extends the Server Segment and interconnects the services that make up a Virtual Machine. ->Section 5.3
Inter-connectivity Service Inter-connectivity Provides Service Interconnect Gateways when using interconnectivity services such as global file storage (Global Data Backups) and other options. ->Section 5.4
Colocation Inter-connectivity Provides a feature for having a secure L2 connection between the Server Segments in Enterprise Cloud and your system environment within NTT Communications Colocation. ->Section 5.5
On-Premises Inter-connectivity Provides a feature for having a secure L2 connection between Server Segments in the Enterprise Cloud and an On-Premises Environment, through the Internet. ->Section 5.6
vFirewall The main firewall features that are provided are a routing feature, packet filtering feature, and NAT/NAPT feature. ->Section 5.7
vLoad Balancer Provides a virtual load balancer device on a Server Segment. You can use the load balancing feature for communication with Virtual Machines in a Server Segment. ->Section 5.8
Integrated Network Appliance Provides Firewall, NAT/NAPT, Routing, Load Balancing, and IPSec termination function ->Section 5.9
External Storag Global File Storage(Global Data Backup) Provides a feature for storing desired data in a remote (Japan or overseas) Data Center. ->Section 6.1
Security IPS/IDS Provides a feature for detecting and blocking unauthorized access and cyber-attacks on a Virtual Machine. ->Section 7.1
Email-Anti-Virus Provides a feature for inspecting for viruses in SMTP communication, such as files attached to emails, and detecting and blocking viruses. ->Section 7.2
Web-Anti-Virus Provides a feature for inspecting for viruses in HTTP communication, such as website downloads, and detecting and blocking viruses. ->Section 7.3
URL Filtering Provides a feature for controlling access to websites (warning/blocking). ->Section 7.4
Application Filtering Provides a feature for blocking communication with specific applications. ->Section 7.5
WAF (Web Application Firewall) Provides a feature for blocking unauthorized access and cyber-attacks on web applications. ->Section 7.6
UTM Provides a feature for integrated security solution to the virtual machinesuch as, Anti-Virus securities, URL-based Web filtering, and spam mail filtering. ->Section 7.7
Web Security (WAF) - ->Section 7.8
VMAnti-Virus Provides a feature for detecting and destroying viruses on a Virtual Machine. ->Section 7.9
VMVirtual Patch Provides a feature for blocking attacks aimed at vulnerable OSs, middleware, and applications on a Virtual Machine. ->Section 7.10
VMFirewall Provides a feature for controlling communication between Virtual Machines. ->Section 7.11
Application Profiling Provides monitoring of application communication and advisory reports from a security profiler. ->Section 7.12
Network Profiling Provides monitoring of unauthorized access and viruses, and advisory reports from a security analyst. ->Section 7.13
RTMD Web Provides a feature for analyzing files downloaded from websites, and detecting and reporting unknown malware. ->Section 7.14
RTMD Email Provides a feature for analyzing files attached to emails, and detecting and reporting unknown malware. ->Section 7.15
Packaged Menu Unauthorized Access Prevention Consists of “IPS/IDS” and “Web-Anti-Virus”. Features comply with those of the original menus. -
Web Browsing Security Consists of “Web-Anti-Virus” and “URL Filtering”. Features comply with those of the original menus. -
Internet Gateway Security Consists of “IPS/IDS”, “Web-Anti-Virus” and “URL Filtering”. Features comply with those of the original menus. -
VM Security Advanced Package Consists of “VM Anti-virus”, “VM Virtual Patch” and “VM Firewall”. Features comply with those of the original menus. -

Note


1.3.1. Available Equipment Environment

The equipment environment and performance guarantee for each menu are shown below.
For shared equipment, your contracted environment is logically independent by using server virtualization technology and VLAN technology.
Service Name Physical Equipment Environment Performance Guarantee
Compute Resource Compute Class Guaranteed Shared Contracted value for CPU/Memory resources: Guaranteed
Premium Shared Contracted value for CPU/Memory resources: Guaranteed
Standard Shared Contracted value for CPU/Memory resources: Best Effort
Storage Class Premium Shared Contracted value for Disk resources: Guaranteed
Standard Shared Contracted value for Disk resources: Guaranteed
Compute Resource (Dedicated Device) Dedicated

Resources that provide dedicated devices: Guaranteed

* Any value can be set for the CPU/Memory/Disk resources

Private Catalog Shared Contracted value for Disk resources: Guaranteed
License OS Windows Server - -
Red Hat Enterprise Linux - -
Database MS-SQL - -
Microsoft SAL RDS SAL - -
Backup License Acronis - -
Internet Connectivity Best Effort Shared Contracted bandwidth: Best Effort
Guaranteed Shared Contracted bandwidth: Guaranteed
Global IP Address - -
VPN Connectivity Best Effort Shared Contracted bandwidth: Best Effort
Guaranteed Shared Contracted bandwidth: Guaranteed
Server Segment Shared Bandwidth for traffic usage: Best Effort
Interconnectivity Service Inter-connectivity Shared Bandwidth for traffic usage: Best Effort
Colocation Inter-connectivity Shared Bandwidth for traffic usage: Best Effort
On-Premises Inter-connectivity

Devices in the Data Center: Shared

Devices in the On-Premises Environment: Dedicated

Contracted bandwidth: Best Effort
vFirewall Shared Resource processing capacity: Maximum value guaranteed
vLoad Balancer Shared Resource processing capacity: Maximum value guaranteed
Integrated Network Appliance Shared Resource processing capacity: Best Effort.

Global File Storage

(Global Data Backup)

Shared

Contracted Disk capacity: Guaranteed

Bandwidth usage: Best Effort

IPS/IDS Shared Amount of traffic: Best Effort
Email-Anti-Virus Shared Amount of traffic: Best Effort
Web-Anti-Virus Shared Amount of traffic: Best Effort
URL Filtering Shared Amount of traffic: Best Effort
Application Filtering Shared Amount of traffic: Best Effort
Web Application Firewall (WAF) Dedicated Amount of traffic: Best Effort
UTM - Amount of traffic: Best Effort
Web Security (WAF) - Amount of traffic: Best Effort
VMAnti-Virus - -
VMVirtual Patch - -
VMFirewall - -
Application Profiling Shared Amount of traffic: Best Effort
Network Profiling Shared Amount of traffic: Best Effort
RTMD Web Dedicated Amount of traffic: Best Effort
RTMD Email Dedicated Amount of traffic: Best Effort

A diagram of the accommodated customers for Compute Resources is shown below.

Note

  • The diagram below is a logical configuration diagram. It is not an accurate representation of the actual physical configuration.
../../_images/image4.png

1.3.2. Available Data Centers

The Enterprise Cloud Data Centers are shown below.
Country Abbreviation Name
Japan JP
Yokohama No.1 Data Center*
Kansai1 Data Center
Saitama No.1 Data Center
USA US
San Jose Lundy Data Center*
Virginia Sterling Data Center*
UK UK Hemel Hempstead2 Data Center
Germany DE Germany Frankfurt2 Data Center*
France FR France Paris 2 Data Center
Spain ES Spain Madrid 2 Data Center
Singapore SG Singapore Serangoon Data Center
Hong Kong HK Hong Kong Tai Po Data Center
Malaysia MY Malaysia Cyberjaya3 Data Center
Thailand TH Thailand Bangna Data Center
Australia AU Australia Sydney1 Data Center

* Suspended new sales of the Data Center. Service in US and DE Data Center will be abolished on following schedule.
San Jose Lundy Data Center : October 31th, 2020
Virginia Sterling Data Cente : September 30th, 2018
Frankfurt 2 Data Center : December 31th, 2018

Services Provided by Each Data Center
The services that can be used at each Data Center are shown below.
Name of Menu/Feature JP US UK
Yokohama Kansai1 Saitama Lundy Sterling
Compute Resource Compute Class Guaranteed Y Y Y Y Y Y
Premium Y Y N Y Y Y
Standard Y Y N Y Y Y
Storage Class Premium Y Y Y Y Y Y
Standard Y Y Y Y Y Y
Zone*1 Y Y Y N N N
Compute Resource (Dedicated Device) Compute Class Generation1*7 Small Y Y Y N N N
Medium N N N N N N
Large Y Y Y N N N
Compute Class Generation2*7 Small Y Y Y Y Y N
Medium Y Y Y Y Y Y
Large Y Y Y Y Y N
Compute Class Generation3 Small Y Y Y Y Y Y
Medium Y Y Y Y Y Y
Large Y Y Y Y Y Y
Storage Class Premium Y Y Y Y Y Y
Premium+ Y Y Y Y Y Y
Private Catalog Y Y Y Y Y Y
License OS Windows Server Y Y Y Y Y Y
Red Hat Enterprise Linux Y Y Y Y Y Y
CentOS Y Y Y Y Y Y
Ubuntu Y Y Y Y Y Y
Database MS SQL Y Y Y Y Y Y
Oracle SE One Y*6 Y*6 Y*6 N N Y
Orace SE RAC Y*6 Y*6 Y*6 N N N
Oracle EE RAC N Y*6 Y*6 N N Y
APServer WebLogic SE N N Y*6 N N N
Microsoft SAL RDS SAL Y Y Y Y Y Y
Backup License Acronis Y Y Y Y Y Y
HULFT   Y Y Y Y Y Y
Image Backup Y Y Y N Y N
File Backup*8 Y N Y N N N
Internet Connectivity Best Effort 10 Mbps Y Y Y Y Y Y
100 Mbps Y Y Y Y Y Y
1 Gbps Y Y Y Y Y Y
Guaranteed 1 to 100 Mbps Y Y Y* Y*2 Y*2 Y*2
200 Mbps to 1 Gbps Y Y Y Y Y Y
Global IP Address Y Y Y Y Y Y
VPN Connection Best Effort 100 Mbps Y Y Y Y Y Y
Guaranteed 100 Mbps Y Y Y N N N
200 Mbps Y Y Y Y Y Y
1 Gbps Y*5 Y*5 Y*5 Y Y Y
Server Segment Y Y Y Y Y Y
Interconnectivity Service Interconnectivity Y Y Y Y Y Y
Collocation Interconnectivity Y Y Y N N Y
On-Premises Connectivity Y N N N N N
vFirewall Y Y Y Y Y Y
vLoad Balancer Y Y Y Y Y Y
Integrated Network Appliance Y Y Y Y Y Y
Global File Storage (Global Data Backup) PrimaryStorage Y Y Y Y Y Y
SecondaryStorage Y Y Y Y*9 Y*9 Y
IPS/IDS Y Y Y Y Y Y
Email-Anti-Virus Y Y Y Y Y Y
Web-Anti-Virus Y Y Y Y Y Y
URL Filtering Y Y Y Y Y Y
Application Filtering Y Y Y Y Y Y
Unauthorized Access Prevention Y Y Y Y Y Y
Web Browsing Security Y Y Y Y Y Y
Internet Gateway Security Y Y Y Y Y Y
Web Application Firewall (WAF) Y*3 Y*3 Y*3 Y*3 Y*3 Y*3
UTM Y Y Y Y Y Y
Web Security (WAF) Y Y Y Y Y Y
VM Anti-Virus Y Y Y Y Y Y
VM Virtual Patch Y Y Y Y Y Y
VMFirewall Y Y Y Y Y Y
VM Security Advanced Package Y Y Y Y Y Y
Application Profiling*7 Y*4 Y*4 Y*4 Y*4 Y*4 Y*4
Network Profiling*7 Y*4 Y*4 Y*4 Y*4 Y*4 Y*4
RTMD Web Y*3*4 Y*3*4 Y*3*4 Y*3*4 Y*3*4 Y*3*4
RTMD Email Y*3*4 Y*3*4 Y*3*4 Y*3*4 Y*3*4 Y*3*4
Name of Menu/Feature DE FR ES SG HK MY AU TH
Compute Resource Compute Class Guaranteed Y Y Y Y Y Y Y Y
Premium N N N Y Y Y Y Y
Standard N N N Y N N N N
Storage Class Premium Y Y Y Y Y Y Y Y
Standard Y Y Y Y N N N N
Zone N N N N N N N N
Compute Resource (Dedicated Device) Compute Class Generation1*7 Small N N N N N N N N
Medium N N N N N N N N
Large N N N N N N N N
Compute Class Generation2*7 Small N N N Y Y N Y N
Medium N N N Y Y N Y N
Large N N N Y Y N Y N
Compute Class Generation3 Small Y Y Y Y Y Y Y Y
Medium Y Y Y Y Y Y Y Y
Large Y Y Y Y Y Y Y Y
Storage Class Premium Y Y Y Y Y Y Y Y
Premium+ Y Y Y Y Y Y Y Y
Private Catalog Y Y Y Y Y Y Y Y
License OS Windows Server Y Y Y Y Y Y Y Y
Red Hat Enterprise Linux Y Y Y Y Y Y Y Y
CentOS Y Y Y Y Y Y Y Y
Ubuntu Y Y Y Y Y Y Y Y
Database MS SQL Y Y Y Y Y Y Y Y
Oracle SE One Y N N Y N N N N
Orace SE RAC N N N N N N N N
Oracle EE RAC Y N N N N N N N
AP Server WebLogic SE N N N N N N N N
Microsoft SAL RDS SAL Y N N Y Y Y Y Y
Backup License Acronis Y Y Y Y Y Y Y Y
HULFT   Y N Y Y N Y Y Y
Image Backup N N N N N N N N
File Backup*8 N N N N N N N N
Internet Connectivity Best Effort 10 Mbps Y Y Y Y Y Y Y Y
100 Mbps Y Y Y Y Y Y Y Y
1 Gbps N N N N N N N N
Guaranteed 1 to 100 Mbps Y*2 Y*2 Y*2 Y*2 N Y*2 Y*2 Y*2
200 Mbps to 1 Gbps N N N Y N N N N
Global IP Address Y Y Y Y Y Y Y Y
VPN Connection Best Effort 100 Mbps Y Y Y Y Y Y Y Y
Guaranteed 100 Mbps N N N Y Y Y Y Y
200 Mbps N N N Y N N N N
1 Gbps N N N N N N N N
Server Segment Y Y Y Y Y Y Y Y
Interconnectivity Service Interconnectivity Y Y Y Y Y Y Y Y
Collocation Interconnectivity Y Y Y Y Y Y Y Y
On-Premises Connectivity N N N N N N N N
vFirewall N N N Y Y Y Y Y
vLoad Balancer N N N Y Y Y Y Y
Integrated Network Appliance Y Y Y Y Y Y Y Y
Global File Storage (Global Data Backup) PrimaryStorage Y Y Y Y Y Y Y Y
SecondaryStorage N N N Y Y Y Y N
IPS/IDS Y Y Y Y Y Y Y Y
Email-Anti-Virus Y Y Y Y Y Y Y Y
Web-Anti-Virus Y Y Y Y Y Y Y Y
URL Filtering Y Y Y Y Y Y Y Y
Application Filtering Y Y Y Y Y Y Y Y
Unauthorized Access Prevention Y Y Y Y Y Y Y Y
Web Browsing Security Y Y Y Y Y Y Y Y
Internet Gateway Security Y Y Y Y Y Y Y Y
Web Application Firewall (WAF) Y*3 Y*3 Y*3 Y*3 Y*3 Y*3 Y*3 Y*3
UTM Y Y Y Y*4 Y Y Y Y
Web Security (WAF) Y Y Y Y Y Y Y Y
VM Anti-Virus Y Y Y Y Y Y Y Y
VM Virtual Patch Y Y Y Y Y Y Y Y
VMFirewall Y Y Y Y Y Y Y Y
VM Security Advanced Package Y Y Y Y Y Y Y Y
Application Profiling*7 Y*4 Y*4 Y*4 Y*4 Y*4 Y*4 Y*4 Y*4
Network Profiling*7 Y*4 Y*4 Y*4 Y*4 Y*4 Y*4 Y*4 Y*5
RTMD Web Y*3*4 Y*3*4 Y*3*4 Y*3*4 Y*3*4 Y*3*4 Y*3*4 Y*3*4
RTMD Email Y*3*4 Y*3*4 Y*3*4 Y*3*4 Y*3*4 Y*3*4 Y*3*4 Y*3*4
* Please contact directly for service description
*1 Zone function is provided for Guaranteed Compute/Premium Storage. Zone function in other Data Center is scheduled to be provided in the near future.
*2 10Mbps Guaranteed and 100Mbps Guaranteed are available.
*3 Device individually procured. Please inquire for service specification.
*4 Device procurement and/or network design and so on are individually required. Please inquire for service specification.
*5 1Gbps Guaranteed is not being available in Customer Portal available VPN Connectivity Service.
*6 Refer to Service Functional Description (Japan Local Service), Japanese only. Refer to Section 3.6 Oracle SE One if Customer starts to use Oracle SE One after April, 2016. When customer environment is housed in certain equipment in Kansai1 Data Center, it is not possible to use Oracle SE One.
*7 Suspended new sales of the menu.
*8 Service has been ended.
*9 Suspended new sales of the menu using from the other Data Center. In addition, customers currently in use will not be able to use the menu when ending the service of the data center.

1.3.3. Service Order, Delivery Time and Minimum Usage Period

Service Order
The service order for each service is shown below.

Important

  • An application is required to use each Data Center.
Service Name New Changes Addition/Deletion Termi-nation
Compute Resource Compute Class Customer Portal Customer Portal Customer Portal Application
Storage Class Customer Portal Customer Portal Customer Portal
Compute Resource (Dedicated Device) Compute Class Application Application Application
Storage Class Application - Application(*1)
Private Catalog Customer Portal Customer Portal Customer Portal
License OS Windows Server Customer Portal - Customer Portal
Red Hat Enterprise Linux Customer Portal - Customer Portal
Database MS-SQL, Oracle SE One Customer Portal - Customer Portal
Microsoft SAL RDS SAL Customer Portal - Customer Portal
Backup License Acronis   Customer Portal - Customer Portal
HULFT   Customer Portal - Customer Portal
Image Backup Customer Portal Customer Portal Customer Portal
File Backup Application Application Application
Internet Connectivity(*6) Customer Portal/Application

Customer Portal/Application

(*2)

Customer Portal/Application
VPN Connectivity(*7) Application Customer Portal/Application Application
Server Segment(*6) Customer Portal/Application - Customer Portal/Application
Inter-connectivity Service Interconnectivity Application Application Application -
Colocation Interconnectivity Application Application
On-Premises Interconnectivity Application Application
vFirewall Application Customer Portal - -
vLoad Balancer Customer Portal Customer Portal Customer Portal
Integrated Network Appliance Application (*3) -
Global File Storage(Global Data Backup) Application Application Application
Security   Application Application(*4) Application Application
UTM/Web Security (WAF) Application Application/SecurityWeb Portal(*5) Application -
*1 The only possible change in the storage capacity is an increase.
*2 The Global IP Address can be added or deleted when using vFirewall. However, Global IP Address cannot be added or deleted when using Integrated Network Appliance.
*3 Plan change can be done from Single to Redundant. However, plan change from Compact to Large is not possible.
*4 Configuration change requests are called PCRs (Policy Change Requests). The upper limit of the number of PCRs is 15 times per menu per year. However, each of the urgent PCRs and the time-specified PCRs is one time a month at the maximum (excluding urgent PCRs in VM Anti-Virus measures, VM Virtual patches, VM Firewall, VM Security Advanced Package, and RTMD(Web/Email).
*5 Policy can be changed by Web Security Portal in UTM and Web Security (WAF). PCRs are not available.
*7 Customer Portal for VPN Connectivity is available in Yokohama No.1 Data Center and Saitama No.1 Data Center and Kansai1 Data Center.

Standard Delivery Time
Please contact your local sales representative for details.
Minimum Usage Period
The minimum usage period is one month from the time that you start using Enterprise Cloud.
However, minimum usage periods for the following service menus are specified separately.

1.3.4. Resource Contract Conditions and Service Combination Conditions

Resource Contract Conditions
The following resource contracts are required for each Data Center.
vFirewall/Integrated Network Appliance A contract for either one of the menu is mandatory. Customer cannot have a contract for both.

Note

  • You can only contract for one Internet Connectivity and one VPN Connectivity for each Data Center that you are using.
Combination Conditions
Global File Storage
(Global Data Backup)
Can only be used through the Service Interconnect Gateway (*).
Database License You cannot use Private Catalog and Image Backup on a Virtual Machine that uses a Database License (MS SQL) (when creating a Virtual Machine from a template stored in a Private Catalog, we cannot guarantee that it will work).
Colocation Interconnectivity
On-Premises Interconnectivity
NTT Communications Server Segments are required for each customer system environment that is connecting.
Security
The following security services can only be used through Service Interconnect Gateway (*).
  • IPS/IDS
  • Email-Anti-Virus
  • Web-Anti-Virus
  • URL Filtering
  • Application Filtering
  • Web Application Firewall (WAF)
  • Application Profiling
  • Network Profiling
* You need to apply separately for the Service.