FAQs regarding ECL2.0 firewall

Firewall(Brocade5600vRouter)

QuestionAnswer
Can I keep using the existing Firewall (Brocade5600vRouter)?Yes.
We will provide the information about vulnerability and software bugs and workarounds for them til 10/5/2017, and will answer inquiries about technical matters and usage till the end of the service .
Since there will be no software update (including bug fixes and vulnerability update) provided after 10/5/2017, and we will terminate this service on 6/30/2018.
We recommend existing customers to upgrade/migrate to Managed Firewall in the near future.
What would happen when vulnerability or bugs are found?We will provide the information about vulnerability and software bugs and workarounds for them til 10/5/2017.
We recommend existing customers to upgrade/migrate to Managed Firewall in the near future.
How long are you providing Product Support?Support for the product spec will be available till 6/30/2018 based on the knowledge from NTT Com and Support Vendor (not Brocade).
We recommend existing customers to upgrade/migrate to Managed Firewall in the near future.
Can I upgrade existing Firewall (Brocade5600vRouter) Service Plans?Yes. Service Plan upgrade (2CPU-8G-4IF <-> 4CPU-16G-8IF) is available.
Can I add additional Firewall (Brocade5600vRouter) instance to my existing Firewall service?Yes. You can order to add additional Firewall (Brocade5600vRouter) instance.
Customer needs to agree on the conditions that (1) Firewall (Brocade5600vRouter) will be EOS and Software Update Support (including bug fixes and vulnerability update) ends on 6/30/2017, and (2) Product Support will end by 6/30/2018 and customer needs to migrate by then. After 7/14/2017, password is required to order Firewall (Brocade5600vRouter) on the ordering page of the Customer Portal. As for password, please ask our sales representative.
Can I re-create Firewall (Brocade5600vRouter), if existing Firewall fails with ERROR?You can re-create Firewall (Brocade5600vRoute) by Firewall creation page on the Customer Portal. Password is required to order Firewall (Brocade5600vRouter) on the ordering page of the Customer Portal. As for password, please ask our sales representative.

Service Spec of Managed Firewall

 

QuestionAnswer
What is the difference between Firewall (Brocade5600vRouter) and Managed Firewall?There are 2 main features that are currently missing from Managed Firewall.
1) IP-SEC
2) Enterprise Cloud 2.0 Inter-connectivity
We plan to add these features to Managed Firewall in the future.
Feature comparison between Firewall (Brocade5600vRouter) and Managed Firewall.Please refer to the special web page in Knowledge Center for detailed feature comparison information.
https://ecl.ntt.com/en/20170630-firewall/
What is the difference between Firewall (Brocade5600vRouter) and Managed Firewall?Please refer the special web page in Knowledge Center.
https://ecl.ntt.com/en/wp-content/uploads/2017/07/Comparison-of-Managed-FW-with-vFW-in-terms-of-performance-data.pdf
What is the difference between Firewall (Brocade5600vRouter) and Managed Firewall re: Operation and Support?NTT Com will provide monitoring on Managed Firewall. For Firewall (Brocade5600vRouter), customer needed to utilize Enterprise Cloud Monitoring menu or runs its own monitoring.
Pricing difference between Firewall (Brocade5600vRouter) and Managed FirewallPlease refer to ECL2.0 Knowledge Center for pricing.
https://ecl.ntt.com/en/pricing/
What would be replacing Firewall after EOL of Firewall (Brocade5600vRouter)?Managed Firewall
How do we create Managed Firewall?Please refer to our tutorial page on Knowledge Center
https://ecl.ntt.com/en/documents/tutorials/security/rsts/security/order/managed_firewall_utm/index.html
How do we configure Managed Firewall?Please refer to our tutorial page on Knowledge Center
https://ecl.ntt.com/en/documents/tutorials/security/rsts/security/operation/managed_firewall_utm/index.htm

 

Migration from Firewall(Brocade5600vRouter) to Managed Firewall

QuestionAnswer
Do you have any discount policy applied for migrating/upgrading from Firewall (Brocade5600vRouter) to Managed Firewall?Please contact our sales representative.